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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 review of sap crm


BPM Product Review: SAP BusinessObjects Planning and Consolidation
SAP BusinessObjects Planning and Consolidation: Find out about this business process management (BPM) product's strengths and challenges, and gain analyst

review of sap crm  Product Review: SAP BusinessObjects Planning and Consolidation Founded in 1972 and currently based in Waldorf (Germany), SAP AG is well known for developing one of the most popular enterprise resource planning (ERP) applications on the market, the SAP ERP system.   In 2007, SAP acquired France-based BusinessObjects, at the time one of the leaders in the business intelligence (BI) and business performance management (BPM) spaces. With this acquisition, SAP gained entrance to the BI space as a bona

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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SAP ERP


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CRM Without Workflow Is Not CRM: How to Maximize Sales and Service Productivity


Since there are multiple vendors offering hosted customer relationship management (CRM) applications, the buyer’s toughest decision is finding a vendor that offers the many benefits that come from a workflow engine similar to those used in multimillion-dollar CRM deployments. Truth be told, CRM alone is not enough, as not all providers have a workflow engine which enables full process automation.

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CRM and Technological Solutions: Be the Customer


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Yesterday in San Francisco, SAP held a press conference to make two (perhaps three) major announcements about its strategy for the data management and mobility spaces. These announcements unveiled big-time movement in two major IT areas: data management and mobility. SAP HANA and Sybase At the press conference, Vishal Sikka, member of the SAP Executive Board for Technology and

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SAP Delivers Innovative Supply Chain Execution Solutions


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Understanding New CRM Functionality: Approaches to Ensure a Well-planned Successful CRM Implementation


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