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 review peoplesoft crm


'Collaborative Commerce': ERP, CRM, e-Proc, and SCM Unite! A Series Study: PeopleSoft
PeopleSoft has risen from its relatively humble origins in the Human Resource Management Systems (HRMS) arena, its sole focus as it begun life in 1987. Over

review peoplesoft crm  TEC's Predictions and Recommendations Review of PeopleSoft's Collaborative-Commerce-related Applications and Tools  eBusiness Applications PeopleSoft Portals - PeopleSoft offers three flavors of portal: Employee, Customer, and Supplier. PeopleSoft employs tools from Interwoven for content management. Here, we look at the Customer and Supplier Portals: Customer Portal - includes PeopleSoft eStore , and allows users to generate their own quotes while checking updated prices and product availability, place

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Documents related to » review peoplesoft crm

'Collaborative Commerce': ERP, CRM, e-Procurement, and SCM Unite! A Series Study


Now in 2001, the catchphrase is 'Collaborative Commerce', where we unite all of the elements of ERP, CRM, E-Procurement, and SCM into one coherent system within and between organizations. This is the stuff system integrators dream of.

review peoplesoft crm  Their trademark functionality  Let's review the very high level attributes of both ERP and CRM systems, in order to set us up for evaluating the state of various vendor C-Commerce solutions. ERP Enterprise Resource Planning, which came into its own in the early 90's, is typically comprised of the following key high-level components: Manufacturing and Logistics Finances and Accounting Human Resources and Payroll For a complete definition of the scope of ERP, please refer to the article: Essential ERP: Read More

PeopleSoft Revamps World for Its Mid-Market "Express" Conquest Part Four: Challenges and User Recommendations


PeopleSoft needs to more efficiently mine its client base by doing a better job of selling the broadened offering, by getting its affiliate channel both excited about the product portfolio and by upgrading the channel's ability to sell.

review peoplesoft crm  Revamps World for Its Mid-Market Express Conquest Part Four: Challenges and User Recommendations PeopleSoft Revamps World for Its Mid-Market Express Conquest Part Four: Challenges and User Recommendations P.J. Jakovljevic - July 29, 2004 Challenges Recently inaugurated as the No. 2 leading business applications provider after digesting the former J.D. Edwards & Company , PeopleSoft , Inc. (NASDAQ: PSFT), has been making decisive moves to deliver a number of new, and refurbished solutions, i Read More

PeopleSoft Gathers Manufacturing and SCM Wherewithal Part One: Recent Anouncements


Hiring the former APICS president to head its manufacturing industry efforts a year ago, the high profile acquisition of renowned manufacturing ERP provider J.D. Edwards this summer, and most recently, the acquisition of demand flow and lean manufacturing software solutions from JCIT, might indicate that PeopleSoft has finally gotten its manufacturing creed. Will these moves finally and lastingly establish it as a serious contender in the manufacturing enterprise resource planning (ERP) and supply chain management (SCM) space?

review peoplesoft crm  After a thorough competitive review, Ionatron reportedly chose Relevant's Enterprise Software based on three key attributes: Relevant's ability to seamlessly integrate and support facilities that are separately geared towards design and engineering or manufacturing. Namely, as it will be described in more detail later on, Relevant's multidivision capability that supports divisions with diverse geographies or entirely different operational environments on a single Relevant installation. The software Read More

PeopleSoft - Catching Its Second Wind From The Internet Part 2: Strengths and Challenges


PeopleSoft invested two years and over a half billion dollars to develop new Internet-based enterprise applications. It now has a pure Internet platform a new set of products and a new assertive attitude. This part examines the strengths and challenges PeopleSoft now faces in today’s cutthroat competitive environment.

review peoplesoft crm  process, termination process, performance review process), which include integration with email online alerts and automated work lists ('to do' lists) creation. Moreover, the PeopleSoft 8 product features architecture that may improve the ability to support internal and external enterprise processes, which will increase the need for employee and managerial self-service functionality and access to e-HR communities. By delivering PeopleSoft MarketPay and PeopleSoft MarketPlace products, the company has Read More

The Forrester Wave: CRM Suites for Large Organizations, Q2 2010


In Q2 2010, Forrester evaluated 18 customer relationship management (CRM) solutions—CDC Software, Chordiant Software, FrontRange Solutions, Maximizer Software, Microsoft, NetSuite, Oracle, Pegasystems, RightNow Technologies, SageCRM, Sage SalesLogix, salesforce.com, SAP CRM, SugarCRM, and Sword Ciboodle—against 516 criteria reflecting the requirements of large organizations. Learn what they discovered.

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Making the Leap to CRM


Making the leap to customer relationship management (CRM) doesn’t have to be a difficult process. But many companies have difficulty knowing how to get their CRM initiative off to the right start. There is, however, a simple, step-by-step process which will help guide your CRM implementation project in the right direction, even if you’ve never implemented a CRM system before.

review peoplesoft crm  crm implementation process,crm consulting companies,crm implementation best practices,crm implementation consultant,crm implementation cost,crm implementation costs Read More

Agile ERP Vendor Ditches a Microsoft Dynamics CRM Alliance for, well, its own CRM Solution (Part I)


Writing about failed partnerships in the enterprise applications market is like writing about the sun setting in the evening and to the west, given almost daily occurrences of vendors announcing alliances that never materialize. However, it doesn't happen every day that a potential high-profile alliance gets called off at the 11th hour and in favor of an overlooked in-house solution. The

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Cutting the Risk from CRM Purchase and Deployment


Customer relationship management (CRM) applications have evolved from risky eighteen-month IT projects into productivity tools that any size of business can deploy. Indeed, many mid-market companies have chosen to roll out a “hosted” solution, whereby the solution is accessed over the Internet. However, going through the selection process has become more cumbersome recently, with more options available than ever before.

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CRM Buyers Guide


CRM, or Customer Relationship Management, is an essential tool in any modern business no matter its size. The primary purpose of CRM software is to manage all aspects of the relationship with existing and prospective customers. Get a quick start on your CRM purchase by researching the important issues and factors for your organization. This guide can help you find the right provider for your unique needs.

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EBSuite CRM


The EBSuite CRM web-based solution uses J2EE and Web Services technologies, and includes sales force automation (SFA), customer support and help desk, marketing automation and online/offline campaign management, project management, and mobile CRM modules.  

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CRM: Past, Present, and Future


Most customer relationship management (CRM) software users take for granted that they can track customers, send mailings, or assign requests to customer service representatives. Users today enjoy CRM systems that are highly accessible, both from a cost and technological point of view. But this was not always the case. TEC analyst Raluca Druta surveys the history and evolution of CRM with a view to defining the CRM of the future.

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CRM: Big is Not Always the Best


Customer relationship management (CRM) solutions can range from simple contact managers (for a few hundred dollars) to multimillion-dollar enterprise applications that take years to implement. This is why over-buying a CRM system can be one of the most costly mistakes a company can make. But where should you start your research? And what steps should you take after that?

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CRM, Success, and Best Practices: A Wake Up Call Part One: Searching and Establishing the Business Parameters of CRM


Customer relationship management is a sophisticated set of customer-facing tools; however, its technology has outpaced the management strategy used to implement it. Moreover, murky definitions and objectives have caused varying degrees of success and failure to emerge from the same initiative. Clearly defining the objective, implementing holistic best practices, and ensuring that senior management understands CRM as a business strategy can help maximize a CRM investment.

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