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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 review sap crm


BPM Product Review: SAP BusinessObjects Planning and Consolidation
SAP BusinessObjects Planning and Consolidation: Find out about this business process management (BPM) product's strengths and challenges, and gain analyst

review sap crm  Product Review: SAP BusinessObjects Planning and Consolidation Founded in 1972 and currently based in Waldorf (Germany), SAP AG is well known for developing one of the most popular enterprise resource planning (ERP) applications on the market, the SAP ERP system.   In 2007, SAP acquired France-based BusinessObjects, at the time one of the leaders in the business intelligence (BI) and business performance management (BPM) spaces. With this acquisition, SAP gained entrance to the BI space as a bona

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Year in Review: Top Enterprise Software News and Trends for 2011


With 2011 just about under wraps, we asked our experts to weigh in on this year’s trends and enterprise software news-makers. Read this article to get their takes on 2011's biggest stories in the enterprise software industry, the year's hottest trends, and more. Log in to read now.

review sap crm  in Review: Top Enterprise Software News and Trends for 2011 With 2011 just about under wraps, we asked our analysts to weigh in on this year’s trends and enterprise software news-makers. Jorge García, BI Research Analyst Three business intelligence (BI) terms kept making the headlines in 2011: 1.  Big data : Everyone is jumping on the big data wagon— Oracle and Microsoft with their Hadoop appliances; Teradata ’s acquisition of Aster Data ; HP ’s purchase of Vertica , IBM ’s  acquisition Read More

Navigator Business Solutions Navigator One for SAP Business One (v88) for Discrete ERP Certification Report


Navigator One for SAP Business One (v88) is now TEC Certified for online comparison of discrete enterprise resource planning (ERP) software in TEC's Evaluation Centers. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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GTM Solutions--Always Watch Out for SAP


For global trade management solutions (GTM) one should never overlook the enterprise applications leader SAP, which in most cases opts for in-house product delivery.

review sap crm  will be able to review and calculate imports and exports accurately, since the flow of goods is visible via SAP GTS. Automatic updates also includes among other things HTS numbers and duties. It will also Enhance supply chain compliance by having access to accurate product classifications and corresponding duty and tax information in one central location Audit product classifications in foreign markets ensuring subsidiaries (or affiliates) pay the lowest legal duty rate Save money in global purchasing by Read More

SAP ERP


Through the SAP ERP platform, people in businesses around the globe are improving relationships with customers and partners, streamlining operations, and achieving significant efficiencies throughout their supply chains. Today, more than 17,000 companies in over 120 countries run more than 44,500 installations of SAP software.

review sap crm  ERP Through the SAP ERP platform, people in businesses around the globe are improving relationships with customers and partners, streamlining operations, and achieving significant efficiencies throughout their supply chains. Today, more than 17,000 companies in over 120 countries run more than 44,500 installations of SAP software. Read More

Navigator One for SAP Business One


Navigator One is a suite of modules for SAP Business One—a business management software application designed specifically for small to midsize businesses (SMBs). Used by over 23,000 customers today, SAP Business One manages business functions across sales, operations, service, and financials, in an integrated software system. The Navigator One modules extend the core SAP Business One functionality in a completely integrated, same-look-and-feel option for Navigator’s customers and partners. · Production One is targeted at companies looking to track detailed costs and production processes during assembly or production. It can help production-oriented organizations mange their labor and material costs using touch-screen and bar-code collection devices.· Production One advanced planning and scheduling (APS) allows simultaneous scheduling of machines, labor, and tooling. The add-on also features dynamic inventory allocation and multilevel pegging for schedules.· Distribution One is designed for warehouse management and advanced forecasting and planning. It includes functionality for finance, sales, purchasing, customer management, stock control, and warehouse management for wholesalers and distributors.· Service One is aimed at companies that need to perform field service or depot repair and track warranties and maintenance. It can help service-oriented organizations process service calls, schedule, and dispatch technicians.· Project One provides project costing and project management for more project-oriented organizations, including firms that need to track construction-type projects.· Retail One provides point-of-sale (POS) capabilities for other over-the-counter (OTC) sales or bar-code/touch-screen-enabled retail sales. It supports credit cards and debit cards transactions, customer loyalty tracking, and store sales and inventory tracking. Navigator also provides additional functionality for rules-based product configuration, advanced shipping, credit card transactions, bin management, revenue recognition, return merchandise authorizations (RMAs), and bar-code data collection.

review sap crm  One for SAP Business One Navigator One is a suite of modules for SAP Business One—a business management software application designed specifically for small to midsize businesses (SMBs). Used by over 23,000 customers today, SAP Business One manages business functions across sales, operations, service, and financials, in an integrated software system. The Navigator One modules extend the core SAP Business One functionality in a completely integrated, same-look-and-feel option for Navigator’s Read More

SAP HANA-Curing Cancer (for real), and More


At the recent SAPPHIRE NOW and SAP TechEd event in November, SAP announced the next-generation SAP HANA platform. TEC Principal Analyst P.J. Jakovljevic was there and brings you all the details in this TEC Report. Download the report to get the latest developments to SAP HANA and how this platform can help companies gain insights into their business in real time, and may even help healthcare organizations cure cancer.

review sap crm  HANA-Curing Cancer (for real), and More At the recent SAPPHIRE NOW and SAP TechEd event in November, SAP announced the next-generation SAP HANA platform. TEC Principal Analyst P.J. Jakovljevic was there and brings you all the details in this TEC Report. Download the report to get the latest developments to SAP HANA and how this platform can help companies gain insights into their business in real time, and may even help healthcare organizations cure cancer. Read More

YOur CRM Solution in Our 2011 CRM Buyer's Guide


Find out about listing andsponsorship options. To learn more aboutsponsorship opportunities, please complete this brief questionnaire or contact us...

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SAP for Chemicals Functionality


SAP has been delivering on its chemicals industry strategy by expanding its capabilities for manufacturing and supply chain management, broadening its composite package applications in areas such as emissions management, pricing management, and manufacturing dashboards, and focusing on mid-market companies.

review sap crm  for Chemicals Functionality SAP for Chemicals Functionality SAP AG (NYSE: SAP) is well-known for its enterprise applications software tailored to the chemicals industry. For a detailed tutorial on the chemicals industry, see So What's the Big Deal with Chemicals? . For a discussion of the SAP approach to packaged solutions, see SAP Industry Solutions for Mid-market Companies . And for a discussion directly concerned with SAP and the chemicals industry, see SAP for Chemicals: A Packaged Solution for Read More

8 CRM Essentials: An Executive Guide to the Must-have Elements of Every Successful CRM Initiative


It’s no secret that winning and retaining customers is the key to growth and success. But that’s no small feat, with ever-increasing customer demands, as well as the difficulty of implementing and enforcing processes to support your interactions with prospects, customers, and partners. Eight proven customer relationship management (CRM) best practices can help you create a customer retention strategy. Learn more.

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The Real Challenge of CRM: Employee Buy-In


Your company has just selected a new customer relationship management (CRM) system for your company. Congratulations should be in order. However, your work has really just begun. You know that in order for your CRM initiative to be successful, you’ll need buy-in from your users. What steps do you need to take to ensure buy-in and achieve real implementation success?

review sap crm  CRM Programs , CRM Review , CRM Services , CRM Software , CRM Software Comparison , CRM Software Packages , CRM Software System , CRM Software Systems , CRM Softwares , CRM System . Your company has just selected a new CRM system for your company. Congratulations should be in order. However, your work is really just starting so there won’t be much time to rest. You know that in order for your CRM initiative to be successful, that you’ll need buy-in from your users. This buy-in starts from the top Read More

Real-time Performance: SAP Business Suite Running on SAP Sybase Adaptive Server Enterprise


A database platform built with real-time requirements in mind can help your company improve overall data management capabilities and achieve efficiencies in application cost, responsiveness, and reliability while setting the stage for future growth. This paper presents a compelling case for choosing an optimized relational database management system (RDBMS) for your transactional applications, and discusses how to quickly migrate to a new database with minimal disruption and cost.

review sap crm  time Performance: SAP Business Suite Running on SAP Sybase Adaptive Server Enterprise A database platform built with real-time requirements in mind can help your company improve overall data management capabilities and achieve efficiencies in application cost, responsiveness, and reliability while setting the stage for future growth. This paper presents a compelling case for choosing an optimized relational database management system (RDBMS) for your transactional applications, and discusses how to qui Read More

Zoho Advances Its CRM Solution with Zoho CRM Document Library


Zoho has announced the Zoho CRM Document Library—an application that allows sales teams to share sales collateral, materials, proposals, and other relevant material. The tool is integrated with Zoho CRM, allowing users to access documents from within Zoho while avoiding the use of external document management systems such as Zoho Docs or Google docs. Furthermore, Zoho CRM Document

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SAP Eliminates Extra Clicks for End Users with SAP ERP Human Capital Management (SAP ERP HCM)


Today, at the HR Tech Europe Conference @ Expo 2012, SAP announced the availability of a package of user experience enhancements for the SAP ERP Human Capital Management (SAP ERP HCM) solution. According to the press release the user experience capabilities of the product have been advanced. The SAP ERP HCM solution allows for automatic reminders, alerts, and key performance

review sap crm  Eliminates Extra Clicks for End Users with SAP ERP Human Capital Management (SAP ERP HCM) Today, at the HR Tech Europe Conference & Expo 2012 , SAP announced the availability of a package of user experience enhancements for the SAP ERP Human Capital Management (SAP ERP HCM) solution. According to the press release the user experience capabilities of the product have been advanced. The SAP ERP HCM solution allows for automatic reminders, alerts, and key performance indicators to be received. In Read More