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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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Listen and Learn: Improving Operations by Using Customer Feedback
Customer service means being aware of needs, problems, and fears. Studies have shown that the cost of acquiring a customer is seven to ten times that of

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CMMS – EAM

Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. EAM typically includes computerized maintenance management system (CMMS) functionality, fleet maintenance, workflow, reporting, and other areas that touch upon asset management practices. 

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Workforce Central Suite


Workforce HR and Workforce Payroll are Kronos's approach to managing issues of human resources, benefits, performance and compensation. The applications are designed to align the workforce to the work and engage employees and frontline managers. Kronos's Workforce HR achieves this by helping organizations manage hiring, benefits administration, regulatory compliance, reviews and approval cycles, payroll, and other processes.  

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Mistakes in Performance Management


Performance reviews are typically based on the definition of what an employee was originally hired to do. However, appraisal systems fail to address the fact that jobs change as the business environment evolves. Performance management systems should thus deal with critical focus areas rather than basic functions. Appraisal without these objectives in mind risks being a total waste of time.

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The HR Executive’s Agenda: Benchmark 2005 (An Aberdeen Group Report)


Hiring and retaining top talent is the driving concern of human capital management (HCM) professionals today. This Aberdeen Group report, compliments of Lawson, reviews and analyzes data on human resources (HR) business pressures, technology directions, use of outsourcing and distinguishes the difference in workforce management strategies and their success levels.

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Multi-faceted ERP Software Solution Latest to Undergo Technology Evaluation Centers (TEC) Product Review Program


TEC’s team of research analysts covers the spectrum of enterprise software including core business functionality such as enterprise resource planning (ERP), business intelligence (BI), human capital management (HCM), and more. They regularly conduct briefings with software providers to get to know the products up close so they can share their perspective on the product’s benefits and position in the market with the other side of the market equation, the software buyer.

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Project Management Communication: Developing a Plan (Part 2 Of 3)


Frequently when project teams convene to discuss post-project reviews, project team members feel that if communication had been better, the project would have gone smoother. The reason communication in project management is crucial is because it can impact a project’s success, and it is very important that project managers use the right types of communication during a project.Types of

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How to Choose Between VoIP and Unified Communications


Both voice of IP (VoIP) and unified communications (UC) represent large leaps forward from legacy telephony. This white paper reviews five key considerations covering the full gamut of stakeholders to make an informed decision to deploy either VoIP or UC.

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G2 Crowd


G2 Crowd is a source of business software reviews from real users.

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Protecting Your Employer Brand Online: How to Avoid Negative Social Media and Reviews


It doesn’t matter how large or small a company is or the strength of its in-office firewall. It also doesn’t matter how much money an enterprise pours into its social advertising campaign or how many socially connected bells and whistles a new applicant tracking system has.

Yes, advertising and PR are important. However, at the end of the day, people are going to trust their friends, peers, and online reviews when it comes to finding their next job. If a company doesn’t make sure that it’s a word-of-mouth-worthy employer of choice, no carefully planned Twitter hashtag strategy will save it.

This white paper looks at how social media can make or break a business, and how it’s often not the social media that’s in a marketing department’s control. It’s the social media that happens organically around a brand, from customers, potential candidates, and, yes, even employees.

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Infor's Inforce Opportunity


Infor and salesforce.com have joined "forces" to offer several brand new collaborative applications. The first joint product offered by Infor and salesforce.com, Inforce, connects Infor ERP with Salesforce CRM and adds new functionality to Salesforce that enables the sharing of information and business processes between Infor ERP and Salesforce CRM. TEC principal analyst P.J. Jakovljevic reviews the SMB CRM solution and outlines what the product has to offer and how it compares to other related Infor solutions.

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Time and Attendance: The Core of Managing and Measuring Your Workforce


This paper is based on data from more than 200 organizations in Brandon Hall Group’s 2014 Workforce Management Study. It reviews the evolution of time and attendance, the impact of automation and integration, and the key role that time and attendance solutions play in managing and measuring today’s workforce.

Some of the key findings include:
  • Organizations with fully automated time and attendance saw 67% greater year-over-year improvement in customer satisfaction.
  • Organizations automating time and attendance were 73% more likely to have real-time visibility and reporting on current time and attendance data.
  • Workforce analytics was cited as a top workforce management concern, by 54% of organizations, but just 32% indicate they are using workforce analytics tools regularly.


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