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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 reviews on books


Three Es of CRM
With product lifecycles accelerating and pricing pressures increasing, organizations must focus on delivering unique customer experiences to differentiate

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CMMS – EAM

Enterpise asset management (EAM) solutions support maintenance management tasks. Asset management systems typically enable planning, controlling, and monitoring of physical asset events. EAM typically includes computerized maintenance management system (CMMS) functionality, fleet maintenance, workflow, reporting, and other areas that touch upon asset management practices. 

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AribaLIVE 2012 - Cloud B2B Commerce Coming of Age


After a hiatus of several years, the stars and planets were again aligned for me to be able to attend the AribaLIVE conference in early April 2012. And boy, what a difference several years can make! The last time I attended, in the mid-2000s, Ariba was behind its worst times of the early 2000s and the dotcom "boom and crash." For those that are not sure what I am talking about, in the early 2000s,

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Customer Relationship Management Strategies Part Four: Strategies and Case Study


Creating specific CRM strategies means developing measurable goals and calculating your ROI to achieve them. These in addition to a technical framework, sales and marketing strategies, including Internet strategies, and customer satisfaction metrics will create a smooth running CRM machine in your company.

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Managing Customer Returns and RMAs


There are common and unique variations to returned material authorizations (RMAs) that can compound a company’s enterprise resource planning (ERP) system. Identifying RMA variations enables a company to determine what needs to be simplified and what needs to be modeled in an ERP system.

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Software Evaluation, Selection, and Procurement


The statistics for completing packaged software implementation projects are grim. This article examines how the software evaluation, selection, and procurement process is key to successful software implementations.

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The 'Old ERP' Dilemma: Replace or Add-on


Replace or Add-on to an aging ERP system is a dilemma faced by many companies today. This article discusses the trade-offs involved in making that decision.

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BI on the Go


Infographic: TEC recently surveyed more than 250 users of mobile business intelligence (BI) solutions to discover some of their common use practices with mobile BI applications, and their mobile BI requirements. See what they said.

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Tips for Maximizing the Return on Your ERP Investment


As the economy picks up steam, organizations are increasing their investments in enterprise resource planning (ERP) technology as a way to help grow their business. Yet because the recovery remains uncertain, organizations remain concerned with squeezing the most from their IT investment dollars. Download this white paper to learn about two strategies organizations can employ to maximize the returns from their ERP investments.

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How to Calculate the Return on Investment (ROI) On a Digital Signature Solution


More and more companies are implementing digital signature solutions, allowing a completely electronic workflow, from document creation through to its signing, archiving, and auditing. You no longer have to interrupt your streamlined electronic processes by reintroducing paper into the workflow. This white paper will help you establish the return on investment (ROI) that your organization can achieve by deploying a digital signature solution. Also included is a chart summarizing the figures you need in order to calculate your own ROI.

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CPR on BPR: Practical Guidelines for Successful Business Process Analysis


Part 2 of a series on Business Process Reengineering: Long Live Business Process Reengineering. In this Part, we discuss some practical steps for actually performing business process analysis and fostering change in your company.

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One-on-One with BPM Vendor K2’s Executives


TEC recently spoke with the top executives of business process management (BPM) vendor K2 to get an insider view of the company’s mission and vision for the future.

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