It’s no secret that winning and retaining customers is the key to growth and success. But that’s no small feat, with ever-increasing customer demands, as well as the difficulty of implementing and enforcing processes to support your interactions with prospects, customers, and partners. Eight proven customer relationship management (CRM) best practices can help you create a customer retention strategy. Learn more.
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perception goals, and tracking RFP responses for better allocation of resources and increased ROI worldwide. During its two years of use, DoubleClick has created countless additional customizations and extensions large and small to Salesforce. One of the most impressive aspects of the company s implementation is the fact that a single DoubleClick employee implemented all of the customizations. Customization is very smooth, says Nicole Widder, Salesforce administrator. We can turn around requests for