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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 rfp ip telephony


Checklist: Adding Up the Return on IP Telephony Investments
Calculating the total cost of ownership (TCO) of an Internet protocol (IP) telephony system is complicated. And you need to know the return on investment (ROI).

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care & Billing RFI/RFP Template

General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements  

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Documents related to » rfp ip telephony

The Definitive Guide to Successful Deployment of VoIP and IP Telephony-Chapter 3


When deploying any new system, preparation is key—and Internet protocol telephony (IPT) systems are no exception. Part 3 of this 4-part e-book series provides some basic steps you can take to successfully deploy voice and data network services. A complete capabilities inventory has been included to help you ensure that every feature of your current system will be considered for inclusion in your new system.

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Customer Care & Billing RFI/RFP Template


General Requirements, Mediation, Provisioning, Sales and Marketing, Customer Billing, Customer Care, Packages and Promotions, Accounts Receivable, Financial Systems, Enterprise Data Warehouse, Reporting, Telephony Products and Services, Utility Products and Services, CATV Products and Services, IP Products and Services, EBPP Services, Technical Requirements

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Firewall RFI/RFP Template


Firewall Type, Decision Engine, Scalability, Network Interfaces, Operating Systems, Routing and Network Protocols, SNMP, NAT, Policy Features, Proxies, Authentication, Logging, Content Filtering, VPN and Encryption, Attack Resiliency, Certification, and more

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IP Telephony: Project Definition Guide


You’ve determined the business rationale for embracing Internet protocol (IP) telephony as a strategy. Now it’s worth investing time in the project definition phase, since this will result in a clear statement of requirements that are in line with your objectives. However, how you define the project will depend on the needs of your business and your plans for convergence.

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10 Golden Rules for Choosing a Telephony System


Now that phone systems can be delivered over a network, even smaller companies can have access to enterprise-grade calling features. Like any business-critical system, a telephony system is a major deployment that should be undertaken only after a thorough discovery of both your existing infrastructure and users’ needs. This checklist offers 10 rules to help you choose a new telephony system for your organization.

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Outsourcing--Applications Software RFI/RFP Template


Employees, Application Software Related Experience, Processes and Tools, Certifications and Accreditations, Industry Skills and Experience, Domain Skills and Experience, Application Software Package Skills and Experience, Technology Skills and Experience, Professional Services and Implementation Consulting Services, Client Experience, Internal Infrastructure and Enabling Technology, Business Flexibility

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Leveraging Intellectual Property: Why Corporate Knowledge and IP Are Critical to Your Business


Intellectual property (IP) is a valuable commodity. And today, companies can use new technology, new practices, and organizational alignment to reap the value of corporate IP. The catchphrase of the 80s and 90s was “other people’s money.” But the catchphrase for the new millennium is “other people’s IP.” (Part One of a two-part series.)

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Field Service Management (FSM) RFI/RFP Template


Customer Engagement Management, Contract and Warranty Management, Work Order Management, Inventory, Logistics, and Parts Planning, Workforce Forecasting and Planning, Scheduling and Routing, Integration, and Analytics &Reporting and Technical Functionality

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Web Content Management (WCM) System RFI/RFP Template


Content Authoring, Content Acquisition, Content Aggregation, Document and Records Management, Security Management, Performance, Backup, and Recovery, Product Technology and Support

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Engineer-to-Order ERP (ETO) RFI/RFP Template


Financials, Human Resources, Manufacturing Management, ETO Project Management, Inventory Management, Purchasing Management, Quality Management, Workflow Management, Sales Management, and Product Technology

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