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 rfp monitoring service


EAI - The 'Crazy Glue' of Business Applications
When companies create or change trading relationships or when they swap out business application systems, information systems professionals are required to

rfp monitoring service  a requirement in its RFP. The third column, entitled Implications, captures important considerations for buyers based on actual discovery during implementation and use. Category Apparent Capability Discovered Requirement Implications Performance Product supports multiple instances operating on multiple servers and demonstrates linear performance increase characteristics. Product supports linearly scaleable performance and Quality of Service controls to manage available resources. Although the selected

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Browse RFP templates

Visit the TEC store for RFP templates that can save you weeks and months of requirements gathering, and help ensure the succes of your software selection project.

Browse Now
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM) RFI/RFP Template

Customer Engagement Management, Contract and Warranty Management, Work Order Management, Inventory, Logistics, and Parts Planning, Workforce Forecasting and Planning, Scheduling and Routing, Integration, and Analytics &Reporting and Technical Functionality 

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Logistics.com Might Prove An Internet Success Story After All- Part 2: Market Impact


By being able to address the needs of all stakeholders across the board from shipper to transport provider, and with the marketplace/private trading exchange (PTX) tool in the middle, Logistics.com can connect trading partners at various levels.

rfp monitoring service  the request for proposal (RFP). The product automates the entire process of obtaining capacity during surge periods such as month-end, quarter-end, and the fourth quarter holiday period by identifying shipments that cannot be moved by the customer's primary transport provider, and then using a special Web interface to simultaneously offer the shipment to multiple preferred transport providers. Within a matter of minutes, it collects transport providers' responses and determines the best carrier for each Read More

Six Important Skills Needed in PEO


The most important consideration for product engineering outsourcing (PEO) is vendor skills. Choosing the right set of skills can help companies achieve business objectives such as reducing time to market or lowering costs. Choosing the wrong set of skills can lead to subpar outcomes and mire companies in regret. Ensuring that your projects are in good hands makes the difference between failure and success. Find out why.

rfp monitoring service  in early at the RFP stage (request for proposal), you are unlikely to get a robust contract out of it , says David Keighley, Orbys CEO. Many experts agree that once organizations specify their requirements and lay down ground rules before starting projects, both the vendor and client will have a better understanding of the expected project outcome and a relationship that will last even beyond the transition stage. Fostering a Partnership Is a Must According to Michael Savoie, the director for the Center Read More

Infor24: Demystifying Infor’s Cloud Strategy - Part 2


Part 1 of this blog series started with the assertion that cloud computing is reaching mainstream adoption in the enterprise applications space. Indeed, virtually all renowned independent software vendors (ISVs) already offer or plan to offer some or all of their products as a service (on-demand software). My blog post then expanded onto some cloud computing definitions and nuances, to

rfp monitoring service  and request for proposal (RFP) processes. Infor’s main objective is to be the company that listens and adapts to our customers’ needs, and Infor24 is one way we are doing that. PJ : What has been done in terms of pricing, i.e., the Infor Flex program? Infor/BR : No significant changes have been made to our existing subscription pricing model, but it is constantly evaluated against the market and customer feedback. One significant example of such efforts to help customers upgrade is Infor Flex, which Read More

Segregation of Duties and Its Role in Sarbanes-Oxley Compliance Issues


The Sarbanes-Oxley Act (SOX) requires publicly traded firms to demonstrate that their accounting and reporting practices are in compliance with regulatory standards. Section 404 of SOX addresses the concept and practice of segregation of duties—a key aspect of this legislation, and the focus of this article.

rfp monitoring service  the request for proposal (RFP) process to ensure that the proposed vendor's solution adheres to known financial-reporting and compliance standards in its industry. When interfacing a new solution with a legacy application or with an internally developed in-house system, the COBIT and SOX models should be the fundamental criteria for assessing whether the new system meets your organization's compliance and financial-reporting requirements. Following are some additional points to consider: Data revision Read More

Field Service Management (FSM)


Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system.

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6 Secrets to Simplify Field Service


Field service can be complex: scheduling technicians, inventory and repair, service contracts, work order management, and more. There are a lot of moving parts—literally! It’s time to simplify. This white paper outlines six secrets that will help streamline your field service organization, delight your customers, and increase your profit margin. Download the white paper and see how ServiceMax can help you get these benefits.

rfp monitoring service  field service,field service management,FSM software,field service software,field service scheduling software,ServiceMax Read More

Monitoring DB2 Databases


Databases serve a lot of different business applications, all of which must work in perfect harmony to provide a good customer experience. Therefore it is important that the databases offer the best availability and performance. What does performance mean to you? Before you begin looking for a database 2 (DB2) monitoring solution, you should answer this and other questions about your business processes and your needs.

rfp monitoring service  DB2 Databases Databases serve a lot of different business applications, all of which must work in perfect harmony to provide a good customer experience. Therefore it is important that the databases offer the best availability and performance. What does performance mean to you? Before you begin looking for a database 2 (DB2) monitoring solution, you should answer this and other questions about your business processes and your needs. Read More

Enterprises May Be Overlooking Profits from After-sales Service


If service parts and service personnel management are well managed, manufacturers can significantly improve their profits from service operations. This will lead in turn to significant overall profit margins.

rfp monitoring service  After-sales service,after-sales profit margins,spare parts management,enterprise service management,service parts,service parts cost,service parts pricing model,supply chain management,SCM,manufacturing industry,revenue enhancement,parts optimization,inventory cost reduction Read More

A Candid Conversation with a Field Service Workforce Management Leader


ClickSoftware, rooted in field service workforce scheduling and optimization, provides automated workforce management and optimization solutions, on-demand and on-premise, creating business value through higher productivity, customer satisfaction, and operational efficiency. Its patented concept of “continuous planning and scheduling” covers the entire service lifecycle management realm. TEC presents a candid Q&A session.

rfp monitoring service  their requests for proposals (RFPs)—e.g., real-time optimization that integrates data from hand-held devices, global positioning system (GPS), and other sources, or, for instance, the ability to run under one application the full spectrum of job types with a mix of resources, such as multistage jobs requiring multiperson teams for jobs of variable duration (days, weeks, or months). TEC: In parting, can you volunteer any information on the company’s future moves, such as new functional scope (e.g., Read More

Employee and Manager Self-Service: A Virtual Chameleon in the Workplace


In order for employee self-service (ESS) and manager self-service (MSS) technology to be effective, it must serve multiple purposes for multiple business units while blending seamlessly with existing systems. This white paper provides insight into how ESS

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We Are All IT Users Now: Managed Service Providers, Software as a Service, and the Management of Remote Devices


The network of devices used for information, security, and daily transactions is now ubiquitous, and everyone now relies on it even if they don’t acknowledge it. But network failure can cause widespread disruption, unhappy customers, unproductive employees, and lost business. Ensuring network availability, security, and efficiency is a job for experts who need powerful tools to carry out these tasks. Learn more.

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SAP field service


SAP offers an end-to-end service management solution that can be used across all the departments of a company to manage contracts, process issues, and execute service orders. SAP Field Service is part of SAP Service Management, which offers functionality for service order management, installed-base management, warranty and claim management, parts logistics integration, and mobility. Analytics and big data features are also delivered by SAP to extend its core field service offering. Workforce scheduling and optimization allows users to allocate resources and optimize planning based on factors such as skills, location, customer preferences, and service commitments (as defined by contracts and SLAs). Using optimized schedules and automated processes, dispatchers can decide the most suitable resources for each task. SAP delivers its field service solution particularly to the high-tech, utilities, and industrial manufacturing industries. The solution can be delivered both on premises and in the cloud.

rfp monitoring service  Field Service Management ,FSM Read More

Predictive Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices


Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime by automating service alerts and meter reading, and providing proactive toner replenishment. Users benefit from improved device uptime, and manufacturers and their service partners can build proactive service relationships that can drive customer loyalty.

rfp monitoring service  Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime by automating service alerts and meter reading, and providing proactive toner replenishment. Users benefit from improved device uptime, and manufacturers and their service partners can build proactive service relationships Read More

How to Convert Service Calls Into Sales


In the white paper how to convert service calls into sales, you'll discover how real-time offer management allows your company to continuously lear...

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