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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 rfq telecom


IT Services/ BPO/ Technologies
MphasiS provides contact center services and business process outsourcing (BPO) services to Fortune 500 companies. Their contact centers in Bangalore and

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CC&B for the Telecommunications Industry RFI/RFP Template

CC&B Core Requirements, Packages, Discounts, and Promotions, Mediation, Retail Rating and Billing, Billing for New Generation Services, Wholesale and Interconnect Billing, Customer Care, Provisioning and Activation, Accounts Receivable, Financial Systems, Reporting, Electronic Bill Presentment and Payment Services, Revenue Assurance, Multinational Requirements, Technical Requirements 

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Documents related to » rfq telecom

Taking Stock of TAKE Supply Chain Solutions - Part 1


Over the past several years I’ve repeatedly heard of a supply chain management (SCM) software and professional services company called ClearOrbit that was recently renamed TAKE Supply Chain. I admit to initially being in a quandary how to figure out the company’s exact value proposition and differentiation, given that its corporate Web site and press release (PR) messages

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Progress Software Rounds Out its RPM Offering with Corticon Buy


Progress Software (NASDAQ: PRGS), a software solutions and platforms provider that enables enterprises to be operationally responsive, is ending 2011 on quite a positive note. Not long after its partner and user conference Progress Revolution 2011 this fall (see TEC’s exhaustive report on the multiday event), the company first picked its new CEO in Autodesk’s former top executive Jay Bhatt in late

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Emptoris: Powered Up to Empower Global 2000 Users


Since its founding in 1999, Emptoris has evolved into a world leader in strategic supply, category spend, and enterprise contract management solutions, and was recently acquired by IBM. TEC principal analyst P.J. Jakovljevic takes a close-up look at the functionality—and at telecom expense management (TEM) in particular—that makes Emptoris solutions a success among Forbes Global 2000 companies.

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Amdocs


Marked by the Nortel years, Clarify is a customer relationship management (CRM) application for the telecommunications industry. Amdocs, by associating its own billing application to the ClarifyCRM application, has leveraged Clarify’s image to further service the telecom industry. The centerpiece of Amdocs’ offering is the ClarifyCRM Call Center solution bundled with its sales and marketing solution. Amdocs’ message demonstrates how a well-administered and customer-focused call center can evolve towards a profit center rather than a cost center. Amdocs positions itself as the leading provider of billing and CRM software applications for the communication industry.

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Polystar


Headquartered in Stockholm, Sweden, Polystar is the premier supplier of service assurance, network monitoring, and test solutions to telecom operators, service providers, and network equipment manufacturers around the globe. Polystar's product portfolio supports the complete lifecycle of new services and technologies, from design, pre-deployment verification and stress-testing, through roll-out, and network assurance and service management of in-service mobile, fixed, IP or converged networks.

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Convergence or Confusion? The Challenge of Telecom Service Provision


The communications landscape has never been more complex nor offered so many choices and solutions as it does today. As more employees go mobile, companies need to be able to offer better communication capabilities to their people. The convergence of technologies involved, however, can cause service provider issues and create confusion for customers. To solve these issues, several questions need to be asked.

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Espire Infolabs


Espire Infolabs, an SEI CMMI Level 5 and ISO 9001:2000 software services organization, is one of India's leading software and business process outsourcing companies. Espire provides IT and IT-enabled services and solutions to organizations across the globe. The company has a presence in the US, UK, Australia, Japan, and Singapore Espire specializes in a wide spectrum of technology domains, including n-tier applications, mobile computing and enterprise application integration (EAI) thus providing optimal, flexible, scalable and cost-effective solutions. The company's customer base encompasses major vertical segments, including education, finance, health care, hospitality, insurance, logistics, manufacturing, and telecom & VoIP.

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Telecom Re-invention: Optimizing the Online Customer Experience


As networks, devices, and media converge, telecom companies have increasingly complex catalogs of products and services on offer to customers who are, in turn, becoming more aware that they can switch to other providers. These companies need to find ways to effectively and consistently engage with customers to optimize the entire sales experience and capitalize on competing influences rather than losing out to them.

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Strategies for Evolving into a Multisided Business


To compete effectively in the digital marketplace, telecom companies must answer a new call. New multisided business models require changes in the way they collaborate with partners, price offerings, and service customers. Discover the best practices and technologies that can help your telecom company take advantage of this industry transformation while supporting profitability, innovation, and differentiation.

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What Is Interconnect Billing?


When operators interconnect together to send and receive voice and other services, special requirements arise for the billing. Operator to operator interconnect billing, settlements, rate sheets, and charging policies are some of the areas that need special consideration.

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