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Infor Joins the S&OP Fray
With the release of Infor S&OP 1.0, Infor dispels rumors that it’s not an aggressive product innovator. Learn about the features and functions of Infor S&OP 1.0

s op is  Joins the S&OP Fray Infor , a $2 billion (USD) enterprise software company with more than 8,000 employees and a broad portfolio of solutions that meets the needs of manufactures and distributors (more than 70,000 customers in 125 countries), is not viewed as an aggressive innovator, even though relentless innovation is one the vendor’s proclaimed core beliefs. Rather, Infor has been in the news lately due to its intent to acquire companies (most recently in the process of acquiring Lawson Software Read More...
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » s op is


APICS 2009 From the Expo Floor: Is S&OP Coming of Age? - Part 3
Part 1 of this blog series talked about my attendance of the APICS 2009 International Conference in Toronto, Canada in early October. I attended only a few

s op is  as the Steelwedge Software’ s Enterprise-Enabled Excel front-end, as mentioned in Part 2 ), and economic necessity have stirred a re-awakening of interest in S&OP. For its part, by integrating  Oracle Hyperion Planning  and Demantra solutions, Oracle has expanded its S&OP footprint into IBP. As mentioned earlier, IBP fills a long-standing gap in corporate planning systems to provide the chief executive officers (CEOs) and chief financial officers (CFOs) with a much more accurate revenue forecast. In Read More...
APICS 2009 From the Expo Floor: Is S&OP Coming of Age? - Part 2
Part 1 of this blog post series talked about my attendance at the APICS 2009 International Conference in Toronto (Canada) in early October. I attended only a

s op is  2009 From the Expo Floor: Is S&OP Coming of Age? - Part 2 Part 1 of this blog post series  talked about my  attendance at the APICS 2009 International Conference in Toronto (Canada) in early October.  I attended only a few education sessions, as my visit focused more on exploring the expo floor and talking to the exhibitors. My overwhelming impression from the conference's expo floor was that the main value propositions this year revolved around the flavors of  demand management , most notably Read More...
APICS 2009 From the Expo Floor: Is S&OP Coming of Age? - Part 5
Part 1 of this blog series talked about my attendance of the APICS 2009 international conference in Toronto, Canada in early October. I attended few education

s op is  2009 From the Expo Floor: Is S&OP Coming of Age? - Part 5 Part 1 of this blog series  talked about my attendance of  the APICS 2009 international conference in Toronto, Canada in early October . I attended few education sessions, as my conference visit focused more on exploring the expo floor and talking to the exhibitors. My overwhelming impression from the conference's expo floor was that its main  value proposition  this year revolved around the flavors of  demand management , most notably Read More...
Discussing the S&OP State of Affairs with Logility’s Karin Bursa
My recent exhaustive series of articles on sales @ operations planning (S@OP) entitled “APICS 2009 From the Expo Floor: Is S@OP Coming of Age?” and the

s op is  the S&OP State of Affairs with Logility’s Karin Bursa My recent exhaustive series of articles on sales & operations planning (S&OP) entitled  “APICS 2009 From the Expo Floor: Is S&OP Coming of Age?”  and the related blog post entitled  “Linking S&OP and CPFR (For Retailers and Manufacturers Sake): An Executive Panel Discussion”  have drawn solid interest and valuable feedback. But even more, this prolonged exposure on the S&OP topic has resulted with an offer from  Kinaxis to join Read More...
Good Customer Service Is Simple
Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good

s op is  Customer Service Is Simple Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Customer Service—A Simple Definition Customer service means meeting your customer’s expectations. That means you and your customer need to have a mutual understanding of what is expected and you have to deliver on that expectation. The expectation can be very high or very low; the point is that Read More...
SurfAid is Not Enough: IBM Partners with WebCriteria
IBM is partnering with WebCriteria to make it possible for users of its SurfAid traffic analysis package to use the WebCriteria product for improved analysis of

s op is  is Not Enough: IBM Partners with WebCriteria SurfAid is Not Enough: IBM Partners with WebCriteria D. Geller - June 6, 2000 Event Summary WebCriteria sells a product that evaluates a website in terms of the reactions of real surfers, as captured in a model (see TEC article Will Max Get Mad When He Surfs Your Website? ) . The WebCriteria product, Max, is not a replacement for traditional traffic analysis. It can be a valuable adjunct that provides insight into why the traffic numbers come out the way Read More...
Resistance is Futile: Computer Associates Assimilates yet another Major Software Firm
Once again, Computer Associates is executing the largest software acquisition in history, eclipsing its Platinum Technology buyout of 1999, which was the

s op is  is Futile: Computer Associates Assimilates yet another Major Software Firm Event Summary ISLANDIA, NY and DALLAS, TX, February 14, 2000 -Computer Associates International, Inc. (NYSE: CA) announced an agreement to acquire Sterling Software, Inc. (NYSE: SSW), extending its arsenal of software and services to build, deploy, manage and secure eBusiness solutions. The $4 billion stock-for-stock acquisition, which would be the largest ever in the history of the software industry, has been approved Read More...
Why the Cloud Is More than Hot Air for the Manufacturing Enterprise
Manufacturers have legitimate questions and concerns when contemplating a transition from a legacy, on-premise enterprise resource planning (ERP) solution to a

s op is  the Cloud Is More than Hot Air for the Manufacturing Enterprise Manufacturers have legitimate questions and concerns when contemplating a transition from a legacy, on-premise enterprise resource planning (ERP) solution to a cloud ERP system. Download this white paper to find out just how cloud ERP solutions have proven their viability and superiority when compared to on-premise competitors when it comes to security, business continuity, cost and other factors. Read More...
Ross ERP (V 7.0.3) Is TEC Certified for Process Manufacturing ERP
TEC is pleased to announce that Ross ERP (V 7.0.3) by Aptean is now TEC Certified for process manufacturing enterprise resource planning (ERP). Ross ERP aims to

s op is  ERP (V 7.0.3) Is TEC Certified for Process Manufacturing ERP TEC is pleased to announce that Ross ERP (V 7.0.3) by Aptean is now TEC Certified for process manufacturing enterprise resource planning (ERP).   Ross ERP is built for process manufacturers looking for a complete solution to manage formula and recipe-based manufacturing. The solution’s core components include: Financials ( AP, AR, fixed assets, GL, and project accounting); Manufacturing (maintenance management, materials requirements Read More...
Fast Is No Longer Fast Enough
Fashion brands and retailers are learning that simply changing processes isn’t enough to add value to their business, turning to product lifecycle management

s op is  Is No Longer Fast Enough Fashion brands and retailers are learning that simply changing processes isn’t enough to add value to their business, turning to product lifecycle management (PLM) solutions to help meet growing demands for innovative products while strengthening brands and profitability. Learn why the fashion business and creative processes must be integrated at every step of the product lifecycle to result in breakthrough improvement. BEGINLYX Read More...
Marketing without Analytics: Is It Really Analytics?
You can have the best sales pitch in the world, but if you don’t know who your audience is, or what they’re looking for, your strategy is based on chance

s op is  without Analytics: Is It Really Analytics? You can have the best sales pitch in the world, but if you don’t know who your audience is, or what they’re looking for, your strategy is based on chance. Marketing—smart, cost-effective marketing—is about listening to what a specific person or group of people are looking for and responding to their needs or desires. Learn how to use analytics to focus your marketing efforts, for more effective and efficient results. Read More...
What Is SPAM And How To Stop It
From a user perspective there is no user-friendly SPAM blocking solution.

s op is  Is SPAM And How To Stop It SPAM Defined At the most basic level SPAM is unsolicited electronic communication. End users are frustrated by the vast amounts of junk mail in their inboxes, while ISPs and corporations struggle to block SPAM attacks . In March of 1998 AOL released their 10 Most Wanted Spammer List . The list includes the names of Internet users who continue to send unsolicited e-mail in bulk format. Examples Include: Notoriously Nasty Spammer Subject Line: Free - Over 7400 Adult Read More...
What Is ERP, Anyway?
We get asked this question a lot, so I thought I'd provide a brief overview.Enterprise resource planning (ERP) software unifies traditional management

s op is  Is ERP, Anyway? We get asked this question a lot, so I thought I'd provide a brief overview. Enterprise resource planning (ERP) software unifies traditional management functions within a coherent, integrated system. These management functions may vary from product to product, but comprehensive ERP software applications encompass the following areas: • sales • marketing • human resources • customer care • finance • manufacturing • supply chain management • IT management The integration Read More...
Is Your ERP System Built for Your Industry?
Most ERP applications have three major components: manufacturing, distribution, and finance. For process manufacturing, quality management is so embedded in all

s op is  Your ERP System Built for Your Industry? Most ERP applications have three major components: manufacturing, distribution, and finance. For process manufacturing, quality management is so embedded in all the processes that it also becomes a core requirement. This white paper discusses the process manufacturing paradigm and provides a guideline for any process manufacturing company that needs to identify ERP system requirements most suitable for their business. Read More...

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