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What Are the Support and Maintenance Options?
Enterprise software licensees do have a choice when it comes to software support and maintenance (S&M) providers, with several, less expensive options existing

s p bank rating  Are the Support and Maintenance Options? Enterprises can remain at the mercy of vendors' high-priced support and maintenance (S&M) agreements for only so long. If vendors continue playing hardball with their customers, they are likely to face substantial customer defections, with customers seeking alternative options. To learn more about software maintenance and support, please see Will User Enterprises Ever Get onto an Easy (Support and Maintenance) Street? , Support and Maintenance: No Longer the Read More
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » s p bank rating


Rimini Street: Third-party ERP Support Is an Idea Whose Time Has Come
What has made Rimini Street a leader in the third-party enterprise software service and maintenance (S&M) cottage industry? TEC principal analyst P.J

s p bank rating  Street: Third-party ERP Support Is an Idea Whose Time Has Come What has made Rimini Street a leader in the third-party enterprise software service and maintenance (S&M) cottage industry? TEC principal analyst P.J. Jakovljevic offers up some reasons and speaks with Rimini Street’s senior VP Dave Rowe on the company’s winning product and service line capabilities and future moves, and gets Dave’s interesting perspective on the need for and explosive growth of third-party support. Read More
Enterprise Authentication: Increasing Security without Breaking the Bank
As the number of remote and mobile workers grows, new security practices highlight the need for strong authentication. Today, passwords aren’t enough protection

s p bank rating  Authentication: Increasing Security without Breaking the Bank As the number of remote and mobile workers grows, new security practices highlight the need for strong authentication. Today, passwords aren’t enough protection against unauthorized access. How can you increase authentication security while preserving operational and budget efficiency? Learn about the challenges of identity authentication, and the versatile solutions that can help prevent the risk of breaches and attacks. Read More
BroadVision and Bank of America Erect Enterprise as Portal Purveyors
BroadVision and Bank of America will create a new company to develop customized corporate portals. Hewlett-Packard and Amadeus will provide products and

s p bank rating  and Bank of America Erect Enterprise as Portal Purveyors BroadVision and Bank of America Erect Enterprise as Portal Purveyors D. Geller - June 16, 2000 Event Summary BroadVision and Bank of America announced that they will create a new company to build ASP-delivered corporate portals. A corporate portal provides a company's employees with access to corporate information and to a variety of employee self-service applications (also known as business-to-employee or B2E applications). The new comp Read More
Case Study: Royal Bank of Canada
Royal Bank of Canada (RBC) is Canada’s largest bank and one of North America’s leading diversified financial services companies. To deliver regulatory-based

s p bank rating  Study: Royal Bank of Canada Royal Bank of Canada (RBC) is Canada’s largest bank and one of North America’s leading diversified financial services companies. To deliver regulatory-based courses and learning through a global, cost-effective channel, RBC replaced its homegrown learning management system (LMS) with a cost-effective, enterprise-wide solution, and consolidated its LMS for streamlined operations. Find out how they did it. Read More
Giant Systems
Located in Jamestown, New York (US), Giant is a small software company that has been in business for over sixteen years. They provide accounting enterprise

s p bank rating  Systems Located in Jamestown, New York (US), Giant is a small software company that has been in business for over sixteen years. They provide accounting enterprise resource planning software for small to medium businesses (ERP for SMB), system software solutions, and recruiting software solutions. Read More
New Contours for Bank Branches as Customers Get Digitally Savvy
The emerging class of digitally savvy bank customers, including small and midsized businesses, increasingly wants to use bank branches for sophisticated

s p bank rating  Contours for Bank Branches as Customers Get Digitally Savvy The emerging class of digitally savvy bank customers, including small and midsized businesses, increasingly wants to use bank branches for sophisticated financial advice, support, and products--as opposed to conventional transactions such as cashing pay checks. This white paper, produced jointly by Knowledge@Wharton and Wipro Technologies, captures the emerging business models for bank branches. It is based on comprehensive, globally conducted Read More
Successful Sales and Operations Planning in Five Steps
A sales and operations planning (S&OP) meeting is a critical decision-making activity that sets the overall direction for the company. Executives discuss trade

s p bank rating  Sales and Operations Planning in Five Steps Voyager Sales and Operations Planning enables you to establish a central warehouse for diverse planning data, using information from sales, production, finance, marketing, transportation and procurement. Logility synchronizes this data so your entire enterprise can work from a one number platform to save time and achieve clarity. This removes hours and days from your planning process. You can slash the planning cycle and complete multi-divisional Read More
GLOVIA G2
Glovia@s lean manufacturing solution is deployed at some of the world@s finest companies, including electronics, automotive, aerospace, projects, and capital

s p bank rating  G2 Glovia's lean manufacturing solution is deployed at some of the world's finest companies, including electronics, automotive, aerospace, projects, and capital equipment suppliers, solving their manufacturing, assembly, subcontract, supply chain, inventory control, engineering, and accounting requirements. Read More
Electronics and High-tech Components
The electronics and high-tech components industry goes through changes and innovations on just about a daily basis. Today@s advances in design become tomorrow@s

s p bank rating  and High-tech Components The electronics and high-tech components industry goes through changes and innovations on just about a daily basis. Today’s advances in design become tomorrow’s new products. Throughout the industry, the underlying issue that drives profitability is time-to-market for new products. With this issue also comes the need for near-to-perfect supply chain visibly (in order to respond to changes in demand), and the need to react to price changes (in order to remain Read More
Evolve Your SiteMinder Portal Security Without Breaking the Bank: How Virtualization Solves the Challenges of Heterogeneous Identity and Resource Integration
In a well integrated identity environment, SiteMinder handles web access management, authentication, single sign-on (SSO), secure session management, and

s p bank rating  Your SiteMinder Portal Security Without Breaking the Bank: How Virtualization Solves the Challenges of Heterogeneous Identity and Resource Integration In a well integrated identity environment, SiteMinder handles web access management, authentication, single sign-on (SSO), secure session management, and flexible policy definition. SiteMinder functions well when data exists in a relatively homogeneous state; this blueprint shows users how to extend an existing SiteMinder infrastructure across Read More
E2open—An Unexpected S&OP Player: Part Two
Last week in the TEC blog we took a close look at E2open’s sales and operations planning (S&OP) strategy, including the vendor’s four-step blueprint to

s p bank rating  Unexpected S&OP Player: Part Two Last week in the TEC blog we took a close look at E2open’s sales and operations planning (S&OP) strategy , including the vendor’s four-step blueprint to collaborative S&OP. We talked to E2open vice president of product marketing Sean Rollings to find out more about E2open’s S&OP strategy and capabilities. Following is a Q&A with Rollings, including more information about E2open’s S&OP offerings and Rollings’s ideas about trends in the S&OP market. Read More
Leverage ERP for Sales and Operations Planning
Sales and operations planning (S&OP) is a practical way to streamline manufacturing operations. With a disjointed view of your company’s departments, it’s

s p bank rating  ERP for Sales and Operations Planning Sales and operations planning (S&OP) is a practical way to streamline manufacturing operations. With a disjointed view of your company’s departments, it’s impossible to make decisions about where to allocate resources or which parts of the company have excess capacity. S&OP helps fix this by delivering one set of numbers from one planning period to the next, and allows you to track your effort over time. Learn more. Read More
S&OP Newcomer Asserts Notable Domain Expertise
Today’s businesses must be able to swiftly respond to the constant changes emerging across their global global supply chains and fulfillment networks to improve

s p bank rating  OP Newcomer Asserts Notable Domain Expertise Sales and operations planning (S&OP), or integrated business planning [IBP]—the next evolutionary step if you will, continues to receive much attention as of late. In 2009 and 2010, Technology Evaluation Centers (TEC) produced an exhaustive series of articles on S&OP entitled “ APICS 2009 From the Expo Floor: Is S&OP Coming of Age? ” as well as a blog post entitled “ Linking S&OP and CPFR (For Retailers’ and Manufacturers’ Sake): An Executive Panel Read More
Empowerment as a Growth Strategy
If there@s one constant in any business today, it@s pressure. And dealing with pressure can lead managers toward the temptation of taking complete control

s p bank rating  as a Growth Strategy If there's one constant in any business today, it's pressure. And dealing with pressure can lead managers toward the temptation of taking complete control. However, this often stifles the one element that enables companies to break away from the pack: employee-driven innovation. Learn why empowering your customer-facing employees is the new path to achieving extraordinary, sustainable results—and find out how to do it. Read More
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