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Microsoft Dynamics CRM: Much More Than Meets the Eye - Part 2
Part 1 of this blog series discussed the current upbeat state of affairs of Microsoft Dynamics CRM, as one of the three best-performing products within the

s part 19  Dynamics CRM: Much More Than Meets the Eye - Part 2 Part 1 of this blog series  discussed the current upbeat state of affairs of  Microsoft Dynamics CRM , as one of the three best-performing products within the entire Microsoft Corporation of late. In a nutshell, during 2009 the product grew significantly and surpassed its one millionth user. Microsoft’s  customer relationship management (CRM)  offering has become attractive to companies of all sizes, in part because it offers multiple Read More...

Optimizing the Lead-to-order Process
A superior lead-to-order (LTO) process is essential in today@s environment of mass customization. Companies striving to build and maintain market share require

s part 19  but not predefined with specific part numbers; for example, products with dimensional and spatial requirements, such as hydraulic actuators, and windows and doors. Engineer-to-Order (ETO) - the most complex products that during configuring must interface with product development activities and tools, such as CAD software, design rules and other expert IT systems that can support development of configuration, pricing, and complete documentation over a typically iterative proposal cycle; for example, Read More...
Learning Management Suite (LMS)
These are tools for managing, creating, scheduling training or learning in your organization. The terminology varies from vendor to vendor. Learning management systems (LMS) typically help to ma...
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Documents related to » s part 19


Agresso + CODA, VITA + Link (+ CODA 2go): What's the Sum? (Part 1)
Over the last few years I have produced a number of articles and blog entries on two once-independent and occasionally competing products: Agresso Business

s part 19  (similar to Lawson Software' s strategy with the Lawson M3  and Lawson S3  product lines). Alternatively, would there be a full product suite convergence (similar to Oracle 's still coming Fusion Applications  or the erstwhile ill-fated and abandoned Microsoft Project Green strategy )? Well, the recent analyst tour and briefing that Agresso held in Boston on April Fool’s day (April 1, 2009) finally explained and clarified the go-forward strategy for both product lines. The company has made the Read More...
Linking S&OP and CPFR (For Retailers' and Manufacturers' Sakes): An Executive Panel Discussion
My recent blog series on the JDA FOCUS 2010 user conference focused primarily on JDA Software’s strategy and product roadmap on the heels of its recent

s part 19  an executive panel on  sales and operations planning (S&OP)  as part of an S&OP track,  given both JDA and i2’s prominence in that field. In addition to its forays into pricing optimization , JDA has demonstrated significant advances in this important area, with both JDA and i2 having strong S&OP and  integrated business planning (IBP)  solutions that can be plugged into existing transactional and operational planning systems. JDA is continuing its partnership with the Oliver Wight consultancy in Read More...
Sales and Operations Planning Part Three: Game Plan Guidelines
Effective game plans lead to improved firm performance and bottom line results. Metrics include reductions in stock-outs, delivery lead-time, missed shipments

s part 19  and Operations Planning Part Three: Game Plan Guidelines Sales and Operations Planning Part Three: Game Plan Guidelines Featured Author - Dr. Scott Hamilton - December 13, 2003 Guidelines Concerning S&OP Game Plans Effective game plans lead to improved firm performance and bottom line results. Metrics include reductions in stock-outs, delivery lead-time, missed shipments, partial shipments, expediting efforts, and improvements in customer service. The lack of effective game plans is typically cited Read More...
Curbing MESsy Shop Floor State of Affairs - Part III
Part II of this blog series expanded on some of TEC's earlier articles about companies' need for better links between the plant floor and the enterprise offices

s part 19  MESsy Shop Floor State of Affairs - Part III Part II of this blog series expanded on some of TEC 's earlier articles about companies' need for better links between the plant floor and the enterprise offices. It also pointed out the difficulties in achieving this noble idea, and gave examples of some vendors with success in providing integrated enterprise resource planning (ERP) and manufacturing execution system (MES) solutions. Another chronic problem is how to foster plant workers’ acceptance Read More...
The Wizardry of Business Process Management: Part 5
Part 1 of this blog series started a lengthy discussion about the value proposition and parts-and-parcels of business process management (BPM), with an ensuing

s part 19  of the leading BPM suite providers.  Part 2 ,  Part 3 , and  Part 4  then analyzed in depth a number of the vendor’s “BPM secret sauce” ingredients. Pega is one of the leading vendors in the overall BPM software market (it has been automating  business processes  for more than 25 years), and it has a strong presence in the financial services, insurance, and health care markets. The vendor has been most successful competing for customers whose businesses are characterized by a high degree of Read More...
Inside Look at the Success of Cloud Field Service Provider ServiceMax-Part 2
In part 1 of this blog post series, we took a look at a major player in the field service management (FSM) market ServiceMax. In what follows is a recent

s part 19  and Executing (Optimal) Service Supply Chains – Part 2 . April 21, 2010. Read More...
Will 2013 Be IBS’ Comeback Year? Part 2
In part 1 of this series, we took a look at IBS, some of the challenges the company was facing, and its software offerings for the business community. To

s part 19  2013 Be IBS’ Comeback Year? Part 2 In part 1 of this series, we took a look at IBS , some of the challenges the company was facing, and its software offerings for the business community. To discuss the aforementioned issues (see part 1 ) and IBS’ ongoing turnaround, we recently spoke to Doug Braun, the chief executive officer (CEO) of IBS. As CEO, Mr. Braun is responsible for translating business needs into products that solve customer supply chain problems. TEC: How would you describe IBS’s Read More...
Is Epicor Poised to Rule the Mid-Market Retail Sector? (Part III)
Part II of this blog topic analyzed Epicor's forays into the attractive retail sector via the CRS Retail acquisition two years ago. Most recently, with the

s part 19  Rule the Mid-Market Retail Sector? (Part III) Part II of this blog topic analyzed Epicor 's forays into the attractive retail sector via the CRS Retail acquisition two years ago. Most recently, with the acquisition of NSB Retail Systems , Epicor has further expanded its functional footprint, market share and geographic presence in the sector. Namely, NSB added over 200 specialty retail logos, thereby more than doubling Epicor’s retail install base. While many analysts like Gartner , AMR Research or Read More...
UNIT4: The (Largely) Untold Story - Part 3
Part 1 of this blog post series started with my invitation by UNIT4 (formerly Unit 4 Agresso), the second largest business applications provider in continental

s part 19  to cross-sell, in a s oftware plus service  manner ( discussed on Part 2 ), into parts of an organization that do not necessarily need the overkill of an on-premise solution but which are content to take an on-demand offering. That is exactly what recently happened at the Telegraph Media Group , which has selected UNIT4 solutions for use in its media sales department. Namely, FinancialForce Accounting will automate the largely manual invoicing and accounting processes used in this busy department and Read More...
Mega-Vendors Warming Up to the Cloud - Part 4
Part 1 of this blog series depicted the three evolutionary phases (or waves) of software as a service (SaaS) and cloud computing adoption. The post ended with

s part 19  the likely implications for SaaS users. Part 2 then explored the apparent opportunities and accompanying challenges  (and painstaking soul-searching exercises) that SaaS aspirants face in their endeavors. Some concrete examples of vendors and their new strategies and solutions were presented, most notably  SAP Business ByDesign . Part 3 of this blog series  analyzed recent SaaS initiatives by mainstream mega-vendors. Some concrete examples of vendors and their new strategies and solutions were Read More...
Taming the SOA Beast - Part 2
Part 1 of this blog topic introduced the notion of how complex and tricky it can be to manage and govern enterprise applications' service oriented architecture

s part 19  the SOA Beast - Part 2 Part 1 of this blog topic introduced the notion of how complex and tricky it can be to manage and govern enterprise applications' service oriented architecture (SOA). That blog post also tackled Progress Software ’s recent acquisition of Mindreef in order to round out its SOA governance solution for distributed information technology (IT) environments. Mindreef joined the Progress Actional SOA Management product family that provides policy-based visibility, security, and Read More...
The (NA)Vision of Microsoft Dynamics NAV 2009 - Part 3
Part 1 and Part 2 of this blog series went through the five previous generations of the Microsoft Dynamics NAV (formerly Navision) product. In late 2008, at the

s part 19  change posted transactions. As said in Part 2 , the Reverse Posting capability was introduced with Navision 4.0 , but it is not possible to simply delete or change erroneously posted transactions. Microsoft claims to have insisted on doing it this way (with an audit log of reversed transactions) for security and regulatory purposes. Then, for a long time, third-party applications using “alien” (non-C/SIDE) database platform have had issues with addressing Navision’s native database, especially in Read More...

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