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Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » s part 27


Will 2013 Be IBS’ Comeback Year? Part 2
In part 1 of this series, we took a look at IBS, some of the challenges the company was facing, and its software offerings for the business community. To

s part 27  2013 Be IBS’ Comeback Year? Part 2 In part 1 of this series, we took a look at IBS , some of the challenges the company was facing, and its software offerings for the business community. To discuss the aforementioned issues (see part 1 ) and IBS’ ongoing turnaround, we recently spoke to Doug Braun, the chief executive officer (CEO) of IBS. As CEO, Mr. Braun is responsible for translating business needs into products that solve customer supply chain problems. TEC: How would you describe IBS’s Read More...
They do it like that in the Balkans-Select and deploy ERP, I mean (Part II)
The Part I of this blog topic concluded with SAP''s supremacy in the upper-end of the regional market. What also helps SAP ERP [evaluate this product] is a

s part 27  Prihoda ( Internal Revenue Service , part of the Serbian Ministry of Finance ), there are about 150,000 such enterprises. This market segment is thus apparently much more attractive, and there is a much wider, albeit also much more diverse and scattered, supply of software solutions. There, Microsoft Dynamics NAV [ evaluate this product ] has about 50 sites, and one would expect its success in the region with an abundance of livestock, slaughterhouses and meat processing plants. However, I had no chance Read More...
BizSlate Part 1: Newcomer Cloud ERP for Small Distributors
Like in real life, while old on-premises enterprise resource planning (ERP) systems are either going into retirement or getting major facelift procedures, new

s part 27  Part 1: Newcomer Cloud ERP for Small Distributors Like in real life, while old on-premises enterprise resource planning (ERP) systems are either going into retirement or getting major facelift procedures, new cloud-based ERP startups and products keep cropping up left and right. One such product is BizSlate Inc., a Software-as-a-Service (SaaS) offering that aims to improve the way small and medium sized businesses (SMBs) in distribution- and retail-centric environments manage their customers, Read More...
How One Vendor Addresses Support and Maintenance Issues
SAP is addressing the problem of customers wanting support that vendors are either not providing, or providing at unjustifiable prices. Support and maintenance

s part 27  for the flagship product suite. This enhancement package is part of the license and maintenance agreement, and is now available to customers running mySAP ERP 2005. Customers are now able to use new enterprise services and functionality in an uninterrupted way. This allows the customers to direct business process innovation while maintaining the stability of their core ERP systems. Further, SAP enhancement packages for mySAP ERP meet customer requirements for support innovation without disruption to Read More...
Nothing Succeeds Like Success(Factors) - Part 3
Part 1 of this series introduced SuccessFactors, a public provider of software as a service (SaaS) talent management solutions. The article first analyzed the

s part 27  Succeeds Like Success(Factors) - Part 3 Part 1 of this series introduced SuccessFactors , a public provider of  software as a service (SaaS)   talent management  solutions. The article first analyzed the vendor’s evolution from its traditional People Performance realm to the seemingly more opportune Business Execution (BizX) province. Then the article talked about SuccessFactors’ diverse product editions (tailored to satisfy companies of all sizes) and detailed the two core modules of the Read More...
Up Close and Personal: Martin Schneider, Senior Director of Communications at SugarCRM-Part 2
In part one of my interview with Martin Schneider, Senior Director of Communications at SugarCRM, we discussed the history of SugarCRM and the open source

s part 27  customer relationship management (CRM) space. Part 2 describes SugarCRM’s approach to development, their partner ecosystem, and how social media has changed CRM. Q: About development—most of it is done by your team of programmers, right?   A: That’s correct. Engineering is done more than 90 percent in house. We have set up this model because, while we open source everything we do, we rely on our business customers, and they demand a very solid, secure code base. And you can’t have a code that Read More...
The 11th Vendor Shootout for ERP: Observations - Part 2
Part 1 of this blog series talked about my attendance of the 11th Vendor ShootoutTM for ERP event, which took place in Boston in mid-August 2011. I was able to

s part 27  11th Vendor Shootout for ERP: Observations - Part 2 Part 1 of this blog series talked about my attendance of  the 11 th Vendor Shootout TM for ERP event , which took place in Boston in mid-August 2011. I was able to experience this co-opetitive gathering of eight solution providers and several dozen end users seeking new solutions first-hand as a neutral (and yet very active) observer (for the inner workings of the event, see my article Demystifying Vendor Shootout for ERP events ). My blog post Read More...
How Some ERP Vendors Demonstrated - Warts And All Part 2: Results
This is part two of a case study from a recent selection engagement for an ETO mid-size manufacturer; we assess Oracle, J.D. Edwards, SAP, and IFS in terms of

s part 27  to the pertinent system sessions. For the most part the team followed the scripts in the original order. Ability to Finish During the Allotted Time Oracle Good - The demo team finished the scripts with acceptable requests for additional time. Some digressions were long and could have been avoided though. J.D. Edwards Good - The demo team finished the scripts with acceptable requests for additional time. The team also paced themselves well with only minor digressions. SAP Good - The demo team finished the Read More...
To SaaS or Not, Is That a Question? - SaaSy Discussions (Part IIc)
The first part (Part II) of this blog series described the opportunities for software as a service (SaaS) or on-demand applications, especially in the current

s part 27  several thousand seats per site ( as mentioned in Part II ), and those recurring subscription volumes certainly help absorb their hefty research and development (R&D) and marketing investments. The recent merger of Xactly and Centive  might best illustrate how difficult it is for startup SaaS vendors to reach profitability. Namely, both on-demand incentive and compensation management (I&CM ) software providers respectively had great products, good partner ecosystems, and growing install bases, but Read More...
JDA FOCUS 2010 Impressions - Part 2
Part 1 of this blog series talked about my attendance of the JDA FOCUS 2010 conference on the heels of the recent merger between JDA Software (NASDAQ: JDAS) and

s part 27  i2’s products-plus-services traditional strategy was in part an attempt to solve these issues. Namely, if end users could not be relied upon to perform the correct steps (i.e., feed the system with correct data and interpret the system’s output), i2 wanted to take some responsibility for making sure they get and act on the correct answer (and also earn some additional bucks). We will have to wait and see whether JDA can structure its indisputable vast SCM knowledge and products into Read More...
SAP HANA: A Fast Developing “Toddler” - Part 2
Part 1 of this blog series analyzed a snapshot of the SAP HANA offerings’ achievements at the time of the product’s first anniversary in June 2012. SAP is now a

s part 27  HANA: A Fast Developing “Toddler” - Part 2 Part 1 of this blog series analyzed a snapshot of the SAP HANA offerings’ achievements at the time of the product’s first anniversary in June 2012. SAP is now a de facto database provider that intends to become the #2 database vendor by 2015. The company’s recently unveiled real-time data platform combines the SAP HANA platform, Sybase data management offerings, and SAP BusinessObjects solutions for  enterprise information management (EIM) . The comb Read More...
A Case Study and Tutorial in Using IT Knowledge Based Tools Part 2: A Tutorial
This tutorial, part 2 of a two part series on Knowledge Based Selection, demonstrates the selection processes and capabilities of Knowledge Based Selection

s part 27  processes. In this, the second part of this article, we shall follow a simplified process as an illustration. The method was used by the author to conduct a selection on a Personal Digital Assistant (PDA). In this case, the end result was the purchase of the suggested item! The first part, is an overview of decision support systems and knowledge based selection. About This Note : This is a two part note where Part 1 is a discussion of the use of an IT Knowledge Based selection tool as part of a Decision Read More...
Exploring Epicor Productivity Pyramid - Part 2
Part 1 of this blog series introduced Epicor Software Corporation’s set of tools called the Epicor Productivity Pyramid. The Pyramid enables one of Epicor’s

s part 27  used in combination. As said in Part 1, all three of the Productivity Pyramid solutions were architected as what Epicor calls “extend” components . That is, these tools were created to enhance the value of Epicor customers’ existing investments in ERP systems. Therefore, the current Version 9.x of Epicor Productivity Pyramid actually works with the following Epicor product generations: Epicor 9.x, Vantage 8.x, Enterprise 7.x, iScala 2.x , and Clientele 8.x . Epicor has built these products to make Read More...
Has KANA Gotten Its Mojo Back? - Part 2
Part 1 of this blog series presented the opportunity of service economy and associated complexity of providing consistently an experience of customer service

s part 27  platform, to complete our SEM vision (see Part 1) . We see that there are the following three broad aspect of service and we support all three: Agent-assisted Self-service Social or peer-assisted Role-based user experience is a key and that’s what SEM’s adaptive desktop and web self-service is designed to deliver (as explained in Part 1). The reason that companies cannot deliver that goal today is because the processes and technologies are so compartmentalized that they have to design either to the Read More...
Mega-vendors Warming Up to the Cloud - Part 2
Part 1 of this blog series depicted the three evolutionary phases (or waves) of software as a service (SaaS) and cloud computing adoption. The article ended

s part 27  and likely implications for SaaS users. Part 2 explores the apparent opportunities and accompanying challenges (and inevitable soul-searching exercises) that SaaS aspirants face in their endeavors. Some concrete examples of vendors and their new strategies and solutions will be presented.   Carpe Diem Is Still There for SaaS Aspirants The consequences of the upcoming SaaS wave 3 (mentioned in Part 1 ) for vendors (especially start-ups) will come from many new markets that are expected to open for Read More...

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