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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 s part 53


Deltek's Second Bite at the IPO Cherry (Part I)
In the last decade or so of covering the enterprise applications market, I've witnessed so many products and vendors disappearing and reappearing under a

s part 53  business section with a signed “come to us” letter authored by Ken deLaski, the former Deltek CEO and President. The Part II of this topic will thus analyze the recent times at Deltek and whether the company has lately evolved and separated from the competition, and whether it is going to be a very strong public company. Your views, comments and opinions, etc. are welcome in the meantime.

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Software Test Tools

Tools exist to support software testing at all stages of a project. Some vendors offer an integrated suite that will support testing and development throughout a project's life, from gathering requirements to supporting the live system. Some vendors concentrate on a single part of that life cycle. The software test tools knowledge base provides functional criteria you might expect from a testing tool, the infrastructure that supports the tool, and an idea of the market position of the vendor.  

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Do You Want Your Apps to Talk Back to You (as a Chatterbox)? - Part 1


Let me start this blog series with one disclaimer: I am not an early adopter and I do not easily fall for any vendor’s slick marketing. At a recent large user conference, a vendor’s staffer asked me why I wasn’t already using an iPad tablet computer. That question cracked me up, since I still use an Apple’s discontinued iBook notebook (besides the fact that I might only

s part 53  You Want Your Apps to Talk Back to You (as a Chatterbox)? - Part 1 Let me start this blog series with one disclaimer: I am not an  early adopter  and I do not easily fall for any vendor’s slick marketing. At a recent large user conference, a vendor’s staffer asked me why I wasn’t already using  an iPad tablet computer . That question cracked me up, since I still use an  Apple ’s discontinued iBook  notebook  (besides the fact that I might only start using the latest  tablet  bestseller Read More

SCT Fygir To Lubricate Valvoline’s Supply Chain


On the heels of its win at Equilon, SCT Corporation recently secured another high-profile contract in the petroleum products sector with Valvoline, the $1.1 billion lube oil division of Ashland Inc.

s part 53  Fygir Supply Chain Planning suite as part of a larger initiative to support its e-business efforts. The contract has a total value of more than $4 million in license fees and services. Acquired by SCT in 1998, Fygir supply chain suite provides the critical ingredient for SCT's integrated enterprise planning and execution suite, iProcess.sct. iProcess.sct binds together SCT's Adage Supply Chain Execution software, advanced planning features from Fygir, and ecFoods' Internet Trading Exchange. The Read More

"Out of Touch" ERP Vendors Means Third-party Support Is Here to Stay


In the mid-2000s there was a beginning of public discussions and a surge in market awareness about support @ maintenance (S@M) alternatives for users of enterprise applications. Companies in the market for enterprise software S@M services, like nearly every other market in the world, has responded to monopolistic-like pricing and profit margins by seeking choice. Enterprise software licensees now

s part 53  vendors to better address some of their legitimate requirements for more certainty and tailored attention as an integral part of the administration and deployment of their applications. Dominance leads to complacency and arrogance for software vendors as well as politicians, and a strong opposition should remedy the situation towards a mutually acceptable compromise. Smart companies are investigating all of their software S&M options. Third-party S&M is not for everyone, but it should be a logical choice Read More

Small Business VoIP Service Providers Buyer’s Guide


Small-business users of voice over Internet protocol (VoIP) have very different needs. But all users have similar concerns when it comes to cost, the range of features, and the level of service included in their VoIP plans. Does your provider offer remote office features? Fax support? E-911? And do you need a hosted or an on-premise service? Before you sign the contract, there are a few things you ought to know.

s part 53  extensions. Call center function s – functions to help a business operate a call center for incoming and outgoing telemarketing, sales and service. Attendant console – a control system – usually web-based – that allows the company to manage individual calls and the functions of its telephony system from a simple interface. Call grouping – grouping incoming calls, extensions, employees and more together into functional units that can send, receive and manage calls as a single unit. Find/follow Read More

Curbing MESsy Shop Floor State of Affairs - Part II


Part I of this blog series expanded on some of TEC's earlier articles about companies' need for better links between the plant ("blue collar trenches") and the enterprise ("white collar ivory tower"). It also pointed out the difficulties in achieving this idea. An obvious solution would be a tightly integrated enterprise resource planning (ERP) and manufacturing execution system (MES) package that

s part 53  MESsy Shop Floor State of Affairs - Part II Part I of this blog series expanded on some of TEC 's earlier articles about companies' need for better links between the plant ( blue collar trenches ) and the enterprise ( white collar ivory tower ). It also pointed out the difficulties in achieving this idea. An obvious solution would be a tightly integrated enterprise resource planning (ERP) and manufacturing execution system (MES) package that would help manufacturers close the gap between the shop fl Read More

Nothing Succeeds Like Success(Factors) - Part 2


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s part 53  Succeeds Like Success(Factors) - Part 2 Part 1 of this series introduced SuccessFactors , a public provider of  software as a service (SaaS)   talent management  solutions. My post first analyzed the vendor’s evolution from its traditional People Performance realm to the seemingly more opportune Business Execution (BizX) province. Then, I talked about SuccessFactors’ multiple product editions to satisfy companies of all size and detailed the two core modules of the SuccessFactors BizX suite Read More

It's the Aftermarket Service, Stupid! (Part II)


Part I of this blog topic introduced MCA Solutions and its flagship Service Planning Optimization (SPO) solution for planning and optimizing spare parts [evaluate this product]. That blog post also tackled MCA's notably good times during 2007. In the meantime, an informative post on MCA was also published by the Sourcing Innovation blog. A related 2007 milestone at MCA included a significant

s part 53  s the Aftermarket Service, Stupid! (Part II) Part I of this blog topic introduced MCA Solutions and its flagship Service Planning Optimization (SPO) solution for planning and optimizing spare parts [ evaluate this product ]. That blog post also tackled MCA's notably good times during 2007. In the meantime, an informative post on MCA was also published by the Sourcing Innovation blog . A related 2007 milestone at MCA included a significant expansion with both new and existing customers in core markets, Read More

Do You Want Your App to Talk Back to You (as a Chatterbox)? - Part 3


In Part 1 of this blog series I admitted to being a late adopter of a sort, in part for not immediately jumping onto the social media bandwagon. In particular, my initial reaction to Salesforce Chatter (a.k.a. Collaboration Cloud) was tepid when it was introduced at the Dreamforce 2009 conference. However, a few months have passed and this period has helped salesforce.com craft the much clearer

s part 53  late adopter of a sort , in part for not immediately jumping onto the  social media  bandwagon. In particular, my initial reaction to  Salesforce Chatter (a.k.a. Collaboration Cloud)  was tepid  when it was introduced at the Dreamforce 2009 conference . However, a few months have passed and this period has helped salesforce.com craft the much clearer cloud computing evolution message that was analyzed in Part 2 . The article then also went on to explain my change of heart and discussed Salesforce Read More

Frankie Does ERP, Part 1


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s part 53  Does ERP, Part 1 [Editor’s note: Frank is not a composite character. He is a real person, employed at a real company. I’ve changed certain identifying particulars at his request. This interactive series, created and published with his permission, is an exercise in what-if analysis based on interviews I am currently conducting with him. You may find Frank’s use of language a little colorful. I have toned it down. It's still colorful.] * My name is Frank. I’m a mid-level manager for a Read More

Epicor Claims The Forefront Of CRM.NET-ification Part 1


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s part 53  new questions to the support team. This is Part One of a two-part analysis of news from Epicor. Part Two continues to examine the Market Impact and makes User Recommendations. Market Impact Unfazed by its partner-competitor Microsoft's blatant intrusion into the enterprise applications space (see Microsoft Throws .NET At SMEs, With CRM As Bait and Microsoft 'The Great' Poised To Conquer Mid-Market, Once and Again ), Epicor has accepted the challenge of co-opetition and has decided to bet on its strong Read More

PLM (Vendors) and Lean Product Development-Part 3: Siemens PLM Software


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s part 53  After talking about Dassault Systèmes in Part 2 of this blog series , I’d like to move to another prominent player in the product lifecycle management (PLM) field— Siemens PLM Software . In this blog post, I will give my personal interpretations about the major relevancies between Siemens PLM’s offerings and lean product development (LPD). My first impression of Siemens PLM is the comprehensiveness of its product offerings. The company provides both PLM tools (e.g., computer-aided design [CAD], Read More

Has KANA Gotten Its Mojo Back? - Part 2


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s part 53  platform, to complete our SEM vision (see Part 1) . We see that there are the following three broad aspect of service and we support all three: Agent-assisted Self-service Social or peer-assisted Role-based user experience is a key and that’s what SEM’s adaptive desktop and web self-service is designed to deliver (as explained in Part 1). The reason that companies cannot deliver that goal today is because the processes and technologies are so compartmentalized that they have to design either to the Read More

Curbing MESsy Shop Floor State of Affairs - Part III


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s part 53  MESsy Shop Floor State of Affairs - Part III Part II of this blog series expanded on some of TEC 's earlier articles about companies' need for better links between the plant floor and the enterprise offices. It also pointed out the difficulties in achieving this noble idea, and gave examples of some vendors with success in providing integrated enterprise resource planning (ERP) and manufacturing execution system (MES) solutions. Another chronic problem is how to foster plant workers’ acceptance o Read More

TradeStone Software STARS 2013: Retail Rocks! Part 2


Part 1 recapped TradeStone Software's user conference, STARS 2013. TradeStone’s Core Capabilities TradeStone Software’s bread-and-butter capabilities continue to be sourcing, supplier management (including quality testing, inspections, and social, legal, and compliance-based supplier performance as exemplified in Guitar Center’s case study), and order management, which includes global trade

s part 53  Software STARS 2013: Retail Rocks! Part 2 Part 1 recapped TradeStone Software's user conference, STARS 2013.   TradeStone’s Core Capabilities TradeStone Software’s bread-and-butter capabilities continue to be sourcing, supplier management (including quality testing, inspections, and social, legal, and compliance-based supplier performance as exemplified in Guitar Center ’s case study), and order management, which includes global trade management (GTM) as well. Enterprise resource Read More