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Documents related to » s part 55


Frankie Does ERP, Part 2 » The TEC Blog
Frankie Does ERP, Part 2 » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s software

S PART 55: enterprise resource planning, ERP, Scrotchets Inc., Software Selection, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
15-04-2010

SaaSy Discussions (Part I) » The TEC Blog
markup language (XML)/web services standards. Part Ia of this blog post will continue with Consona’s concrete CRM portfolio that enables TCM, and will conclude with a well-known manufacturing ERP vendor’s approach to software deployment. In the meantime, your comments with regard to the opinions and assertions expressed thus far are welcome. How important are the abovementioned considerations in your software selections, and what are your CRM experiences? Share This   Read More     --> Trackback

S PART 55: asp, bi, BPM, consona crm, CRM, ERP, multi tenant, on demand, on premise, SaaS, salesforce.com, sfa, tcm, total customer management, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
11-04-2008

SaaSy Discussions (Part Ia) » The TEC Blog
by P.J. Jakovljevic  ( see bio )   Part I of this blog post introduced the common software deployment models and Consona CRM ’s approach in that regard. To the end of enabling Total Customer Management (TCM) via an adaptive CRM offering, Consona CRM is built with a superior core infrastructure (customer data model, BPM, BI, SOA) and a holistic, best-of-breed product portfolio. Consona claims to be one of the market’s rare CRM offerings that is both operational and collaborative, with many years of

S PART 55: adaptive crm, bi, BPM, consona crm, CRM, eam, ERP, IFS, ifs applications, KNOVA, multi tenant, on demand, on premise, Onyx, SaaS, salesforce.com, service resolution management, sfa, srm, tcm, total customer management, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
28-04-2008

Taming the SOA Beast – Part 1 » The TEC Blog
Taming the SOA Beast – Part 1 » The TEC Blog TEC Blog     TEC Home     About TEC     Contact Us     About the Bloggers     Follow TEC on Twitter    RSS   Discussing Enterprise Software and Selection --> Fast, Accurate Software Evaluations TEC helps enterprises evaluate and select software solutions that meet their exacting needs by empowering purchasers with the tools, research, and expertise to make an ideal decision. Your software selection starts here. Learn more about TEC s

S PART 55: actional, mindreef soapscope, progress software, service oriented architecture, soa, soa governance, software testing, web services, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
16-09-2008

Has KANA Gotten Its Mojo Back? – Part 1 » The TEC Blog
KANA family is the s ocial media monitoring  solution vendor Overtone , acquired in April 2011. Overtone is a cloud-based multi-channel communication listening solution with functionality for advanced  text analytics  and customer  sentiment analysis (opinion mining) . This acquisition provides KANA with the means to obtain more detailed and relevant customer feedback via both social and traditional channels (i.e., phone, e-mail, Internet portals, Twitter , Facebook , and other social media

S PART 55: accel kkr, BPM, broadbase software, business process modeling, call center, case management, connectify, CRM, csr, customer satisfaction, customer service, hipbone, kana, kana software, km, knowledge management, lagan technologies, netdialog, overtone, pegasystems, RightNow, salesforce.com, sem, sentiment analysis, service experience management, silknet, social media, text analytics, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
20-06-2011

Has KANA Gotten Its Mojo Back? – Part 2 » The TEC Blog
by P.J. Jakovljevic  ( see bio )   Part 1 of this blog series presented the opportunity of  service economy  and associated complexity of providing consistently an experience of  customer service excellence . The article then introduced KANA Software , a provider of Service Experience Management (SEM) solutions. Although KANA has focused on enabling superior customer service for its enterprise clients since being founded in 1996, it has experienced periods of ups and downs. Having been acquired and

S PART 55: accel kkr, BPM, business process modeling, call center, case management, consona crm, CRM, csr, customer satisfaction, customer service, inquira, kana, kana software, km, knowledge management, lagan technologies, overtone, pegasystems, RightNow, salesforce.com, sem, sentiment analysis, service experience management, social media, text analytics, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
11-07-2011

A Modern Tale of Long (Supply Chain) Tails -- Part III » The TEC Blog
by P.J. Jakovljevic  ( see bio )   Part II of this blog series explained ToolsGroup ’s value proposition for achieving service level excellence in distribution environments. The point of the Service Optimizer 99+ (SO99+)  suite’s name is that a “99+ percentage” represents the gold standard in customer service levels, and it takes a product purposely built to achieve service level excellence and to support such a high standard. ToolsGroup’s latest version of software continues to build on

S PART 55: demand planning, distribution, inventory mix optimization, inventory optimization, io, logictools, optiant, retail, SCM, smartops, so99+, supply chain, toolsgroup, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
12-09-2008

Partner-friendly Oracle Update – Part 1 » The TEC Blog
successes in  Austria and Spain . Part 2 of this blog series will continue by analyzing the program’s current state of affairs. In the meantime, what are your views, comments, opinions, etc., about Oracle’s improved partnering approach, and about the VAD Remarketer program per se ? If you are the program reseller and/or recipient, I would appreciate you sharing your experiences with the offering and the provider (i.e., the Remarketer and its VAD). Share This   Read More     --> Trackback

S PART 55: bi, Microsoft SQL SErver, ofm, opn, Oracle, oracle database, oracle e business suite, Oracle EBS, oracle fusion middleware, oracle partner network, remarketer, reseller, vad, value add distributor, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
23-04-2009

LeveragePoint Adds Value to B2B Pricing – Part 1 » The TEC Blog
space to have done so. Part 2 of this series will conclude with an in-depth discussion with LeveragePoint’s knowledgeable CEO, Steven Forth. Until then, your comments and opinions with regards to typical B2B pricing issues and solutions are more than welcome. I would certainly be interested in your experiences with various pricing software tools in general and with LeveragePoint in particular. Share This   Read More     --> Trackback Address     Tags: collaboration , CRM , leveragepoint , price

S PART 55: collaboration, CRM, leveragepoint, price setting, pricing, pros pricing, SaaS, spg, steven forth, strategic pricing group, tom nagle, value based pricing, vendavo, zilliant, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
12-01-2012

Nothing Succeeds Like Success(Factors) – Part 2 » The TEC Blog
by P.J. Jakovljevic  ( see bio )   Part 1 of this series introduced SuccessFactors , a public provider of  software as a service (SaaS)   talent management  solutions. My post first analyzed the vendor’s evolution from its traditional People Performance realm to the seemingly more opportune Business Execution (BizX) province. Then, I talked about SuccessFactors’ multiple product editions to satisfy companies of all size and detailed the two core modules of the SuccessFactors BizX suite of

S PART 55: bizx, business alignment, business execution, calculator in the cloud, Cloud Computing, cubetree, goal management, HCM, human capital management, inform, people performance, performance management, SaaS, salesforce chatter, salesforce.com, sfsf, SuccessFactors, talent management, team execution, youcalc, TEC, Technology Evaluation, Technology Evaluation Centers, Technology Evaluation Centers Inc., blog, analyst, enterprise software, decision support.
22-12-2010

The Lexicon of CRM - Part 3: From R to Z
CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon of CRM

S PART 55: in the process.   S   Sales Pipeline - This is the list of potential customers that the sales department is currently trying to convert into paying customers. Typically, customer deals in the pipeline are assigned dollar values and percentages likely to convert , and from that, sales forecasts can be approximated. SFA - Sales Force Automation . One of the lynchpins of CRM. This enables the Sales team to capture and maintain lead and other contact information in one data store, conduct team selling, vie
11/2/2001


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