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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 sage accpacc erp crm relationship management


Will Sage Group Cement Its SME Leadership with ACCPAC and Softline Acquisitions? Part Two: ACCPAC's Recent Product Enhancements
Businesses wary of larger initial upfront investments can start with an easily affordable subscription at ACCPACcrm.com and have the knowledge that any

sage accpacc erp crm relationship management  Sage Group Cement Its SME Leadership with ACCPAC and Softline Acquisitions? Part Two: ACCPAC's Recent Product Enhancements Will Sage Group Cement Its SME Leadership with ACCPAC and Softline Acquisitions? Part Two: ACCPAC's Recent Product Enhancements P.J. Jakovljevic - June 3, 2004 ACCPAC's Recent Product Enhancements In March, Best Software, Inc. , one of the leading current providers of integrated accounting, business management, human resources (HR)/payroll, and fixed asset solutions for small and

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Documents related to » sage accpacc erp crm relationship management

Will Sage Group Cement Its SME Leadership with ACCPAC and Softline Acquisitions? Part Six: Market Impact--Nurturing Channels


The merging vendors, Sage/Best and ACCPAC, have understood that a broad, impeccably integrated, horizontal offering with selected vertical enhancements, a nurturing resellers network in addition to providing well-attuned pricing and catering to the evolving scalability and migration needs of customers through products of upward compatibility are necessary tenets for success in the SME market segment.

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Document Management and Digital Asset Management Is There a Difference and What Might It Be?


As enterprises seek better content management systems, documentation management (DM) and digital asset management (DAM) are growing in popularity. Despite market confusion, the two solutions serve different functions, but can still be integrated to meet an enterprise's needs.

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Deacom ERP Software System (version 14.4) for Process ERP Certification Report


Deacom ERP Software System (version 14.4) is now TEC Certified for online evaluation of enterprise resource planning (ERP) for process manufacturing in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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deFacto Performance Management: Enterprise Performance Management Redefined


In this product analysis report, TEC analyst Jorge Garcia takes an in-depth look at the deFacto enterprise performance management (EPM) solution in the context of today's EPM landscape. The report covers an introduction to deFacto and its approach to EPM, deFacto product highlights, and a general look at EPM and its history, role, importance, and value in modern enterprises.

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Epicor ERP Software System (v. 9.05) for Discrete Manufacturing ERP Certification Report


Epicor ERP Software System (v. 9.05) is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for discrete manufacturers in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Epicor ERP Software System (v. 9.05) for ETO Manufacturers ERP Certification Report


Epicor ERP Software System (v. 9.05) is now TEC Certified for online evaluation of enterprise resource planning (ERP) solutions for engineer-to-order (ETO) manufacturers in the ERP Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Practical Guide to ERP for Recipe/Formula-based Manufacturers


Understanding the features, functions, and architecture of an enterprise resource planning (ERP) system best suited to your type of manufacturing will help you reevaluate your existing systems or replace your existing spreadsheet-based processes. This practical ERP guide for process manufacturers examines the functional capabilities of a process-oriented ERP system versus that of a discrete manufacturing-oriented ERP application.

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Tenrox Project Workforce Management for PPM for PSA Certification Report


Tenrox Project Workforce Management is TEC Certified for online evaluation of project portfolio management for professional services automation (PPM for PSA) solutions in the Project Portfolio Management (PPM) Evaluation Center. The certification seal is a valuable indicator for organizations relying on the integrity of TEC research for assistance with their software selection projects. Download this report for product highlights, competitive analysis, product analysis, and in-depth analyst commentary.

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Pronto Xi Dimensions


PRONTO-Xi is an enterprise resource planning (ERP) solution designed to help companies maintain visibility over the extended enterprise—including field sales and technical staff—and closely manage the entire supply chain. It includes a business intelligence (BI) analytics tool that can help employees analyze data, interpret trends, and make decisions based on the most up-to-date information. PRONTO-Xi includes fully integrated business functionality covering: accounting, sales orders (SOs) and purchase orders (POs), customer relationship management (CRM), warehouse management systems (WMS), electronic data interchange (EDI), retail point-of-sale (POS), facilities management (FM), manufacturing resource planning (MRP), supply chain management (SCM), and other related functions. PRONTO-Xi runs on a variety of hardware platforms and operating systems (OSs), and includes built-in mobile and Internet technology.

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Warehouse Management Systems: Pie in the Sky or Floating Bakery? Part One: Myths of the Warehouse Management Systems and Implementation


When searching for a warehouse management system (WMS), a number of myths surface. "Huge staff reductions", "quick and easy implementation", and "fast and big" returns on investment are common promises. These combined with the enticing "bells and whistles" of a system can ultimately turn an eager customer into a patient suffering from confusion or at the very least disorientation. Knowing the stories behind the myths and determining what your warehouse needs are can lead to a profitable investment.

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