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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 sage crm acronym


Enterprise Resource Planning for Services: Has Software as a Service Become Service-oriented Architecture for Small to Medium Businesses?
In the past, enterprise resource planning (ERP) initiatives were far too costly for smaller organizations to consider. However, a trend has recently emerged

sage crm acronym  for small organizations and Sage Accpac 200 ERP for midsized environments through an on demand model. Both products offer a solid accounting package for both market segments. However, they are not as strong in areas such as CRM and PSA. In addition, Sage MAS 500 delivers a stronger SaaS offering because of its application service provider (ASP) partnership with IBM . Lastly, MAS 500 delivers a more complete PSA offering for project-centric organizations. Intuit delivers ERP-like functionality primarily

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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ERP Beginner's Guide In So Many Words


ERP remains the information backbone for contemporary manufacturing enterprises. However, today's ERP systems are required to address more than traditional processes taking place within the walls of an enterprise. This is a concise ERP reference guide for anyone needing a general knowledge of ERP features and the ramifications of implementing it (or not).

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Understanding Business Intelligence and Your Bottom Line


Given that virtually all small and midsized businesses can benefit from business intelligence (BI) tools, the real question is how much of this technology constitutes a good investment of time and energy? Your need to determine what BI tools you really require to drill down and extract the key performance data that will make your company more efficient and profitable.

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TEC Industry Watch: Enterprise Software News for the Week of April 10th, 2012


SOFTWARE SELECTIONSSyspro ERP selected by rail car mobility solutions provider Trackmobile ETO, Discrete manufacturing "Syspro’s solution was the only ERP system to fit all of the company’s high-level needs, such as outside database integration, in-depth product configurator with complex pricing structure, Web-enablement to receive sales orders, and graphical customizable dashboards. Syspro has

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The ERP Market 2001 And Beyond - Part 4: Market Predictions


ERP will be redefined as a platform for enabling e-business globally. Originally focused on automating internal processes of an enterprise, ERP systems will include customer and supplier-centric processes as well. The conclusive evidence of this redefinition is the move of all major ERP players into CRM and SCM applications.

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The Case for a New CRM Solution


CRM software has gone well beyond being a "good to have" capability. Senior management is now generally quite clear that this genre of software is needed. However, it also often acknowledged that companies that have deployed CRM software solutions have not obtained the benefits that were promised. When we understand the reasons for this dissatisfaction, we can make the case for a new CRM solution. See the benefits of a new CRM solution.

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2011 Customer Relationship Management Buyer's Guide: Innovations in CRM


Customer relationship management (CRM) has matured, and offers more choices than ever before. This buyer’s guide reviews the latest innovations in this software space, focusing on cloud, mobile, and social options, and includes a section on the range of customer-centric and process-oriented add-ons and applications available. The guide also includes valuable CRM resources, case studies, and a directory of CRM vendors.

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The Benefits of Selecting a CRM Implementation Partner


As you begin a customer relationship management (CRM) initiative, software selection is only one facet of a successful project. You may consider implementing your new CRM system with internal resources. But even in providing a simple CRM solution in your company, a number of steps need to take place, including requirements gathering, configuration, and more. Discover the benefits of selecting a CRM implementation partner.

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Your CRM Selection Challenge: CDC Pivotal CRM vs. NetSuite CRM+


Every now and then, I’ll examine the data from TEC’s past software selection projects, and explore the choices users have made. The information below is based on a real-life CRM selection project, but I have modified some of the data in order to respect confidentiality agreements still in place. To put myself in the user’s shoes, here’s how I answered the CRM Evaluation Center

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CRM Your Salespeople Will Love


Simply visit TEC's CRM evaluation center to compare a new generation of CRM solutions based on your company's special requirements: your budget, in...

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CRM without Compromise: A Strategy for Profitable Growth


When implementing customer relationship management (CRM), organizations often lose sight of their customers and focus on efficiency gains instead of looking at the bigger picture from a customer perspective. But organizations that can build a business-centric system flexible enough to quickly respond to changing customer needs will have a sustainable competitive advantage and enjoy profitable growth for years to come.

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