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Customers Are Ready For Mobile Commerce, But Are Retailers Ready?
Mobile device interfaces can enhance customer engagement by providing services such as pricing information and user review facilities. The upward trend in the

sale mobile phones  upward trend in the sale of smartphones further validates the importance of creating retail mobile solutions. By leveraging the potential of mobile commerce, retailers can unify the customer experience across channels and better understand customer behavior through analytics. In this context, retailers have started to develop sophisticated mobile platforms that capture shopping preferences and customer location, create shopping wish lists, provide rich product information, integrate social media, and so Read More...
Point of Sale (POS) Systems
A point of sale (POS) system helps retailers automate transactions. POS solutions are used in retail stores where sales associates must enter sales, refunds, layaways, transfers, etc. TEC's ...
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Documents related to » sale mobile phones


The Lexicon of CRM - Part 2: From J to Q
C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part two of a three-part article to provide explanation and meaning for

sale mobile phones  Sales for pursuit of sale. Live Chat - A Customer Support service where a Customer Support Representative conducts a live, online text chat session with a user. Usually initiated by a website user who wants immediate access to help, but doesn't want to disconnect from the Internet to call the company by phone. M   Mbps - Megabits per second . Similar in concept to Kbps. There are 8 bits per byte. Hence, the rate of 8 Mbps actually represents 1 MB per second. mCRM - Mobile Customer Relationship Read More...
Navigating Between Service Management Scylla & Charybdis - Part 2
Part 1 of this series analyzed the phenomenon of the rise of the service economy: the increasing importance of the service sector in industrialized economies

sale mobile phones  customer’s business after the sale is completed. Following are some of the major areas of SLM that AMR Research outlined in its book entitled  “The Future of Enterprise Applications” : Service discovery . The way companies manage service requests is changing. While some companies can claim that they proactively assess needs, most are simply reactive and ignore the opportunities. Many only address the identification of service needs when a product breaks and customers call for support (after the Read More...
Enterprises May Be Overlooking Profits from After-sales Service
If service parts and service personnel management are well managed, manufacturers can significantly improve their profits from service operations. This will

sale mobile phones  for manufacturers from product sales are diminishing as more and more products are commoditized, and margins are thus further and further reduced. On the other hand, profit margins from after-sales service are good (if managed well), and hold the promise of sustained (if not increased) revenue in the future. In industries like aircraft, automobile, computers, mobile phones, electronics, and so on, a major portion of revenue comes from after-sales service. Also, from the point of view of retaining Read More...
Programming for Business Analysts? The Promise of Simplified Web Services Implementation and Access
LANSA offers to rejuvenate legacy systems by empowering developers with simplified programming to use Java services.

sale mobile phones  new retail point of sale (POS) systems linked to central inventory management systems, extending ERP systems with Global Data Synchronization (GDS) capabilities, and enabling wireless access to the central service schedule for field supervisors. Its mission to extend the value of IT infrastructure has provided the company with over 7,000 customers, 300 solution partners, and over 200 employees in 7 countries, and has made IBM , Microsoft , and Oracle its partners. LANSA 2005 serves as the foundation for Read More...
10 Things to Consider in Your Mobile Workforce Management Strategy
There are a lot of things to think about when evaluating your mobile workforce management strategy. And because your strategy impacts so many areas, it can be

sale mobile phones  Things to Consider in Your Mobile Workforce Management Strategy There are a lot of things to think about when evaluating your mobile workforce management strategy. And because your strategy impacts so many areas, it can be hard to know where to begin. To get you started, here are 10 things to consider when evaluating your mobile workforce management strategy. Read More...
Keeping Up with the Mobile Consumer
Mobile device usage is changing how consumers engage with retailers—bringing together the physical and the virtual in ways that other cross-channel efforts have

sale mobile phones  Up with the Mobile Consumer Mobile device usage is changing how consumers engage with retailers—bringing together the physical and the virtual in ways that other cross-channel efforts have not. But even though it’s relatively inexpensive for retailers to experiment with mobile, many have been slow to develop a mobile strategy. This survey report examines the consumer mobile landscape, and lays out the challenges and opportunities for retailers. Read More...
Sage Releases SMB Survey on Mobile Devices
Sage North America yesterday announced the results of its mobile device survey, which recently polled 490 small and midsize businesses (SMBs) in the United

sale mobile phones  Releases SMB Survey on Mobile Devices Sage North America yesterday announced the  results of its mobile device survey , which recently polled 490 small and midsize businesses (SMBs) in the United States. The Sage SMB Survey on Mobile Devices showed that employees accessed work-related information when they were not in the office most commonly using laptops (80 percent) and smartphones (81 percent), followed by tablets (57 percent). In addition, the survey found that 85 percent of respondent Read More...
Dassault Systèmes Manufacturing Solution Goes Mobile
Dassault Systèmes has announced a mobile DELMIA Apriso offering that extends the reach of the Apriso product portfolio for global MOM beyond the desktop for

sale mobile phones  Systèmes Manufacturing Solution Goes Mobile Until recently, going mobile required a significant effort by IT departments because expanding access to complex manufacturing operations management (MOM) and manufacturing execution systems (MES) from mobile devices was costly, time-consuming, and a challenge for security.   Dassault Systèmes has announced a mobile DELMIA Apriso offering that extends the reach of the Apriso product portfolio for global MOM beyond the desktop for workers and managers Read More...
New Mobile Apps and Platform Support for Windows 8 from SAP
The co-located SAPPHIRE NOW and SAP TechEd event in Madrid was the place for SAP to annnounce its plans to deliver six new mobile applications for the recent

sale mobile phones  Mobile Apps and Platform Support for Windows 8 from SAP The co-located SAPPHIRE NOW and SAP TechEd event in Madrid was the place for SAP to annnounce its plans to deliver six new mobile applications  for the recent release of Microsoft's Windows operating system, as well as forthcoming support for Windows 8 apps development within the SAP Mobile Platform. The Windows 8 apps are planned to be available for download from both Windows and SAP Stores. The applications are: SAP WorkDeck SAP Manager Read More...
Securing Mobile Apps in a BYOD World
The next wave of exploiting the power of mobile devices involves the apps that run on them. Increasingly, enterprise IT organizations will be under pressure to

sale mobile phones  Mobile Apps in a BYOD World The next wave of exploiting the power of mobile devices involves the apps that run on them. Increasingly, enterprise IT organizations will be under pressure to build or purchase mobile apps that meet the requirements of enterprise employees and business units. Firms will need security that can span multiple devices and heterogeneous IT systems and provides protection for the devices and their data. For most organizations, a scarcity of resources for mobile app Read More...
Secure Mobile ERP-Is It Possible?
Mobile devices are the workstation of the future—the new normal. Today’s organizations need to support mobile devices, whether this means adapting current

sale mobile phones  Mobile ERP-Is It Possible? The proliferation and increasing power of handheld devices and rising expectations among enterprise resource planning (ERP) and enterprise asset management (EAM) users for constant mobile access to business data is creating new demands and challenges for corporate information technology (IT) departments. With the trend toward bring your own device (BYOD), IT departments are finding it increasingly difficult to dictate the hardware platform used to access enterprise data, Read More...
Top 3 Reasons to Replace Your Mobile Workforce Management Solution
Are you considering replacing your mobile workforce management solution? A recent TechValidate survey ranked the top challenges that caused the surveyed

sale mobile phones  3 Reasons to Replace Your Mobile Workforce Management Solution Are you considering replacing your mobile workforce management solution? A recent TechValidate survey ranked the top challenges that caused the surveyed organizations to implement ViryaNet's mobile workforce management (MWM) solution or replace their MWM solution with ViryaNet’s solution. Read on to find out what the top three challenges were for these companies and how to address these when selecting a new MWM. Read More...

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