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Software Functionality Revealed in Detail
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 sales workshops


Leveraging 3-D for Sales Automation
It’s no longer acceptable for salespeople to respond to customers’ inquiries with “I’ll get back to you.” In the time it takes to respond, a competitor with

sales workshops  help achieve these critical sales tasks and help close sales. About the Authors: Wayne Thompson is TEC's director of research, and has over 15 years of IT experience in the private and public sectors, with extensive expertise in IT procurement. Formerly, Thompson spent eight years with Gartner and worked for the US Federal Trade Commission as an antitrust investigator, performing analyses of IT vendors and markets. Throughout his career, he has led best-practice workshops on technology procurement in

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Sales Force Automation (SFA)

Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining contact data. Systems often include various levels of analytic and reporting capabilities. 

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Documents related to » sales workshops

Sales Force Automation, Customer Relationship Management, and Sales Training: A Fusion of Methodology and Technology


Many organizations find it challenging to adopt sales force automation and customer relationship management solutions. Formal sales training and the related reinforcement tools can make the difference. We examine the key challenges and propose some solutions.

sales workshops  Customer Relationship Management, and Sales Training: A Fusion of Methodology and Technology Commentary Key sales training vendors are increasingly integrating sales methodology, sales force automation (SFA) technology, and customer relationship management (CRM) systems. These vendors range from The Complex Sale , with its GPS software suite, to OnTarget and Wilson Learning with their relationship with Oracle / Siebel 's CRM suite, to Knowledge Advantage and their sales automation process. Some Read More

TurtleSpice ERP! (Week 4)


The story so far: Mike Chelonia, TurtleSpice’s comptroller, has been tasked to select an ERP system by his CFO. Facing pressure from his VP Wade Sharkey to short-circuit the selection process and select Big Gun Software, Mike gets a reprieve when Wade Sharkey is over-ruled by the CEO. Now Mike has to decide how to handle TurtleSpice’s business process documentation. When we asked you what you’d

sales workshops  on the up-tick. The sales team has just landed WalNut , a major retail chain they’ve been chasing for over a year. As far as production goes, sourcing the extra supply of ingredients doesn’t appear to be a problem. The CEO of TurtleSpice prefers candid talk to political niceties. But he still hasn’t gotten around to why he’s asked Mike to his office. Ostensibly, he’s reassuring Mike with respect to executive support for the lengthy business process modeling process. “The managers aren’t Read More

As the Economy Rebounds, Will Your Organization Be Ready for New and Increasing Demand? A Summary of the 2009 APICS Conference


Companies can get the latest on supply chain management trends—from inventory management, forecasting, and sales and operations planning—at the annual APICS Conference and Expo’s seminars and presentations. A summary of the 2009 expo explains what you might have missed.

sales workshops  Demand Management, Forecasting, and Sales and Operations Planning (S&OP). These were further divided into six focused sessions: case studies, global sessions, advanced level sessions, emerging issues, mini workshops, and specific issues. The two of us, Khudsiya and Gabriel, represented Technology Evaluation Centers ' (TEC's) analysts at the conference. We went to a mix of the learning paths and sessions. Each learning path followed a consistent theme, such as: doing more with less, changes in global Read More

4 Essential Components for Successful Sales


Most companies are aware that the buying processes of the world and its buyers are changing, but many have yet to recognize the need to make changes within their own sales force. Often sales professionals don’t have the proper skills or tools needed to be successful. But by integrating the four sales process components, they’ll be able to capture information that can be used to place them high above the competition.

sales workshops  four integrated process components, sales professionals will have the tools and skills to achieve spectacular results. They will be the eagles of the new millennium, better prepared to analyze, consult, differentiate, communicate, compete, and win. Credits: Michael J. Nick is President and founder of ROI4Sales and author of How to Build the Perfect ROI, ROI Selling, and coauthor of Why Johnny Can't Sell ... and What to Do About It (August 2006 release). Michael speaks on ROI and conducts several public Read More

Sales Force Performance


Understanding market drivers is key to managing customer behavior. To do this, organizations must state and qualify their assumptions about the real drivers of sales performance. An improvement strategy can then be created, and with integrated budgets, success metrics, etc.

sales workshops  Process Alignment . The sales function does not operate in a vacuum. Other functions comprise the go to market process and contribute to the customer experience and therefore impact customer behavior both positive and negative. If the sales function has to gain new customers to replace lost customers, this action will dilute sales productivity and the productivity of the organization at-large. Therefore, this driver requires the organization to assess the level of effort that is required to create a Read More

Sales Performance Management: Maximize Profits with Comprehensive Sales Processes


In a productive sales force, salespeople concentrate on acquiring, growing, and retaining profitable relationships within their account bases. To achieve this level of sales efficiency, you need a sales force automation (SFA) system that manages pipeline performance and territory alignment, and analyzes customer relationship management (CRM) data. Learn how a SFA solution can help you sales force excel.

sales workshops  Maximize Profits with Comprehensive Sales Processes In a productive sales force, salespeople concentrate on acquiring, growing, and retaining profitable relationships within their account bases. To achieve this level of sales efficiency, you need a sales force automation (SFA) system that manages pipeline performance and territory alignment, and analyzes customer relationship management (CRM) data. Learn how a SFA solution can help you sales force excel. Read More

Sales Tax and the Supply Chain: Avoiding Audit in High-Risk Areas


State sales tax revenue is second only to property tax as a source of revenue. And as states grow hungrier, they increase their audit scrutiny of high risk industries like manufacturing and distribution. For businesses providing products and services along the supply chain, sales tax audit risk isn’t always obvious, but, the transactions along the way can expose wholesalers, manufacturers, distributors, and retailers to audit risk. This Q&A reviews pressing questions of supply chain audit risk.

sales workshops  in High-Risk Areas State sales tax revenue is second only to property tax as a source of revenue. And as states grow hungrier, they increase their audit scrutiny of high risk industries like manufacturing and distribution. For businesses providing products and services along the supply chain, sales tax audit risk isn’t always obvious, but, the transactions along the way can expose wholesalers, manufacturers, distributors, and retailers to audit risk. This Q&A reviews pressing questions of supply chain Read More

Salesforce.com Presents Sales Performance Accelerator


Sales Performance Accelerator is a new solution from Salesforce.com, resulting from the integration between Sales Cloud, Data.com, and Work.com. Salesforce.com customers have been using the three products at the same time previous to this, but the Sales Performance Accelerator provides a tighter integration between the three. In addition, the newly proposed package appears as an actual support

sales workshops  com Presents Sales Performance Accelerator Sales Performance Accelerator is a new solution from Salesforce.com, resulting from the integration between Sales Cloud, Data.com, and Work.com. Salesforce.com customers have been using the three products at the same time previous to this, but the Sales Performance Accelerator provides a tighter integration between the three. In addition, the newly proposed package appears as an actual support within the ongoing 'how to meet and exceed sales targets' Read More

Mastering SAP CRM Sales: Turn Insights into Action


Knowledge acceleration for customer relationship management (CRM) sales can help you work more effectively with analytics and functions such as billing and orders to ensure efficiency while reducing errors. Learn about software-based courses designed to help sales professionals understand and master the essential functions within CRM sales.

sales workshops  customer relationship management (CRM) sales can help you work more effectively with analytics and functions such as billing and orders to ensure efficiency while reducing errors. Learn about software-based courses designed to help sales professionals understand and master the essential functions within CRM sales. Read More

The Sales Benchmarking Primer


Sales benchmarking is a diagnostic discipline that objectively identifies opportunities for sales-related performance improvement and enables best-practice solutions. This Sales Benchmarking Primer includes two important chapters from the best-selling book Making the Number—and provides a process-based framework for marketing and sales that can help your company survive and prosper in an unstable economy.

sales workshops  Sales Benchmarking Primer Sales benchmarking is a diagnostic discipline that objectively identifies opportunities for sales-related performance improvement and enables best-practice solutions. This Sales Benchmarking Primer includes two important chapters from the best-selling book Making the Number—and provides a process-based framework for marketing and sales that can help your company survive and prosper in an unstable economy. Read More

Sales Force Automation (SFA) Software Evaluation Report


Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining contact data. Systems often include various levels of analytic and reporting capabilities.

sales workshops  Software Evaluation Report TEC's Sales Force Automation (SFA) Software Evaluation Report allows you to compare and analyze the features, functions, and services of multiple enterprise software solutions. Vendor responses are comprehensively rated on their level of support of for each criterion (supported, not supported, customization, future releases, etc.) to ensure you make and accurate and informed decision. This Software Evaluation Report provides extensive information about vendor or provider Read More

The Web-based Sales Portal-A Catalyst for Business Transformation


A sales portal is one of many tools that can be used to help transform a business, especially a consumer packaged goods company. In this article, key structural and functional elements, as well as the advantages of implementing and effectively using a sales portal, are discussed.

sales workshops  Web-based Sales Portal-A Catalyst for Business Transformation Originally published - August 3, 2007 The Consumer Packaged Goods Industry Consumers today are more demanding; they have more disposable income and many options to choose from. Consumer packaged goods (CPG) companies need to keep abreast of changing consumer needs and business scenarios to remain competitive in the market. Such companies need to manage their new product innovations and promotions more efficiently and effectively in order to Read More

Sales Force Automation (SFA)


Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining contact data. Systems often include various levels of analytic and reporting capabilities.

sales workshops  Force Automation (SFA) Sales Force Automation (SFA) systems help sales and marketing teams with functions related to taking orders, generating proposals or quotes, managing territories, managing partners, and maintaining contact data. Systems often include various levels of analytic and reporting capabilities. Read More

Optimizing Sales Tax Exemption Management Strategy


Acquiring, validating, and managing sales tax and use tax exemption certificates can be challenging. However, the appropriate exemption certificate management (ECM) strategy can help avoid sales tax audit risk while lowering audit assessments and penalties. Learn how to find the right solution for your organization.

sales workshops  Sales Tax Exemption Management Strategy Acquiring, validating, and managing sales tax and use tax exemption certificates can be challenging. However, the appropriate exemption certificate management (ECM) strategy can help avoid sales tax audit risk while lowering audit assessments and penalties. Learn how to find the right solution for your organization. Read More