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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 salesforce dot com


Hosted versus On-premises Customer Relationship Management
The dot-com revolution has left few impressions as significant as the hosted software phenomenon. In fact, its success has caused many organizations with

salesforce dot com  Microsoft Dynamics CRM . Salesforce continues to grow in market share, because of ease of use and customization, rapid implementation, and hosted offering, making it simple for organizations to get up and running with minimal IT investment. SalesLogix continues to hold market share, because it is the natural transition from ACT! for network CRM. Onyx continues to grow market share in the upper part of the mid-market with its enterprise suite of Employee CRM , Customer Self-Service Portals , and Partner

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Documents related to » salesforce dot com

Waking Up to a “New Day” at Infor


Moving away from the relentless acquisitions of the past, Infor is waking up to a brand new day, marked by innovative product development that will change the way work is done. TEC principal analyst P.J. Jakovljevic looks at how the vendor has become a formidable opponent to SAP and Oracle, and examines all the components of Infor10, a new generation of enterprise software that allows the seamless execution of business processes.

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Back Office and Operations


Today, almost every company must address processes such as technical support, customer service, and other administrative tasks. These processes fall under the heading of back office and operations, and for many organizations, they account for a high percentage of overall operating costs. Those costs—combined with volatile global economic conditions and fierce competition for markets and business segments—are forcing companies to constantly improve back office and operations processes to better address their specific needs, reduce costs, and increase productivity and profitability.

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Salesforce Social.com to Enhance Salesforce Marketing Cloud


Salesforce has announced Salesforce Social.com, a product designed for social advertising and meant to enhance Salesforce Marketing Cloud. To date, Salesforce Marketing Cloud includes social listening (Salesforce Radian6), publishing (Salesforce Buddy Media), and social advertising (Social.com). The solution targets brands and agencies that would like to launch social ad campaigns

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Infor Infinium FMS


SSA Financial Management (previously known as SSA Infinium) is helps streamline operations and link everyone in an organization. It encompasses manufacturing and financial management.    

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Oil and Gas


Oil and gas companies—whether upstream, downstream, or mid-stream—face a wide range of industry-specific challenges, including new and evolving government regulations for air and water quality, and the need to better forecast prices in a highly volatile market (with fluctuating demand as well as fluctuating prices). There is also a shift in industry focus, from oil field exploration to exploitation, which raises issues related to “brown” (or mature) fields and sustainability.

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Product Lifecycle Management (PLM)


This comprehensive product lifecycle management (PLM) knowledge base models modern product and design-related aspects of PLM for both discrete and process industries. It details product development and portfolio management, manufacturing process management, ideation and requirements management, service data, and regulatory and compliance criteria. This comprehensive knowledge base incorporates the criteria of TEC's other PLM knowledge bases.

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Transportation Management Systems


Transportation management systems should provide the basic components of a shared information system to support collaboration, rates, routes, roles, transaction sets, documents, and information exchanged to facilitate the booking, execution, and settlement of transportation movements.

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SAP Trying to Jam Dreamforce 2013’s Social Noise


Given that SAP’s foe salesforce.com has been very vocal about its Salesforce Chatter enterprise social network (ESN) offering, SAP might have decided to somewhat spoil the Dreamforce 2013 mega-conference buzz by announcing the success of its SAP Jam social software platform for businesses. A year ago, SAP launched the SAP Jam ESN platform and social business processes (by combining the best

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Help Desk for the Health Care Industry


Help Desk is an application for assisting and managing calls for support from computer users. It also includes computer and software inventory tracking along with technical support knowledge bases.

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Textile and Apparel


Shorter fashion trend cycles, increasing competition, and globalization have brought both challenges and opportunities to the textile and apparel industry. More than ever before, to be successful, companies in this industry have to be able to work with the global extended enterprise environment harmoniously and promptly, in areas such as product development, manufacturing, marketing, and distribution. Challenges that textile and apparel companies are facing include the following.

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