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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 salesforce.com pricing

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Configure Price Quote (CPQ)

Configure, price, and quote (CPQ) solutions (sometimes known as quote-to-order, or Q2O, systems) help drive sales effectiveness by supporting configuration and pricing activities and the generation of quotes that occure during the sales process. CPQ solutions create accurate and professional sales quotes for complex, custom-engineered or customizable products while streamlining core processes and lowering costs. Common features of CPQ software include product catalog and pricing functionality, product visualization, and support for channel sales.  

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Documents related to » salesforce.com pricing

SalesForce.com Enterprise Edition


Salesforce.com Enterprise Edition provides customer relationship management (CRM) solutions that focus on sales force automation, marketing automation, customer service and support, and analytics. Its solutions feature on-demand architecture and a point-and-click customization tool. Saleforce.com products have won several awards, including InfoWorld Technology of the Year for CRM in 2004 and 2005, and PC Magazine Editors' Choice Award for Top CRM Solution Enterprise Edition in July 2004.  

salesforce.com pricing  com Enterprise Edition Salesforce.com Enterprise Edition provides customer relationship management (CRM) solutions that focus on sales force automation, marketing automation, customer service and support, and analytics. Its solutions feature on-demand architecture and a point-and-click customization tool. Saleforce.com products have won several awards, including InfoWorld Technology of the Year for CRM in 2004 and 2005, and PC Magazine Editors'' Choice Award for Top CRM Solution Enterprise Read More

Salesforce.com Unveils Service Cloud SOS Button for Mobile In-app Support


Salesforce.com recently launched the Salesforce1 Service Cloud SOS feature that aims to revolutionize customer service and support by putting an SOS button directly inside any mobile app. With new live interactive video support and on-screen guided assistance, companies will be able to deliver instant and personalized customer service within any mobile app.

salesforce.com pricing  app.   Last year, salesforce.com introduced a series of Service Cloud solutions including mobile communities, mobile chat, and knowledge base. Salesforce1 Service Cloud, salesforce.com’s customer service platform, is now generally available and pricing starts at $65 per user per month, while the Salesforce1 Mobile App is now generally available for download at the Apple App Store and Google Play.  Many well-known brands, such as Cars.com, Inspirato with American Express, Philips, and Stanley Black & Read More

LeveragePoint Adds Value to B2B Pricing - Part 2


Part 1 of this blog series introduced LeveragePoint as a cloud-based newcomer to the business-to-business (B2B) pricing market with a novel pricing approach: value-based pricing. In this day and age of highly accelerated new product introductions, history-based pricing approaches are often inadequate. My previous post explained the company’s approach and current state of affairs. Part 2 follows

salesforce.com pricing  that is supported by salesforce.com and in the directions that the master vendor wants to take its own applications and the market. One has to be a follower and not an innovator to develop in this environment. For LeveragePoint, Force.com is currently weak in the following aspects: Its support for data visualization Its support for advanced technologies such as  the semantic Web Its support for third-party applications that are not based on Force.com Visualization, semantic Web-based inference, and Read More

Inside the Age of Social Enterprise with Salesforce.com


Over the past several years, salesforce.com’s annual user conference Dreamforce has become a highly anticipated and entertaining end-of-the-year fixture for enterprise applications market observers. Well, Dreamforce 2011 was somewhat different as it took place in late August and early September 2011, but the vibrant feel of the event was no different. Indeed, in these prolonged times of bad

salesforce.com pricing  unused software. How will salesforce.com preempt those bad practices of the past? SFDC : The net of it is that we’re not trying to force this on our customers (on-premises vendors typically used these things to allow CIOs to escape end-of-contract audit issues), but we’re offering this in response to our customers asking us for a simpler way to buy all of these new products. Trying to figure out how many so-called dynos you’ll need ( a dyno is a single process of any type running on the Heroku Read More

Disruptive Innovations? On-demand Pricing Models and Vendors


Vendors must make fundamental changes to sales and support processes to accommodate on-demand, transaction-based pricing. Software vendors must rethink the kinds of functions they provide, how best to deliver those capabilities, and what approaches to take through the channel.

salesforce.com pricing  simple with this toolkit. Salesforce.com also introduced Supportforce.com, an on-demand customer service and support application, in September 2004. With this, customers can deploy global contact centers and help desks fairly quickly without software using the platform. This may reveal another trend in the CRM market that supplements the need for the integration to back-office and other enterprise applications. Rather than delivering canned hosted solutions, new CRM offerings focus on giving users more Read More

Is Kenandy Turning into a Manufacturing Workday?


In anticipation of the upcoming Dreamforce 2013 mega conference by salesforce.com, we recently had an intro briefing with Kenandy’s top brass. The new company’s chairman and chief executive officer (CEO) is Sandra “Sandy” Kurtzig, an enterprise software industry pioneer who founded former ASK Computer Systems with the veteran enterprise resource planning (ERP) product ManMan in 1972, and helped

salesforce.com pricing  Kenandy that has pulled salesforce.com in to some deals, not the other way around. The Salesforce Platform at the Core The Force.com platform (part of the overall Salesforce platform, see Figure 3) is the “secret sauce”, as Kenandy doesn’t have to reinvent the wheel regarding security and other automatic facilities such as global search, adding fields, workflow framework for any transaction, drill-down/drill-around, Salesforce Chatter , mobility, etc. Kenandy users can work on iPad/iPhone, Android, Read More

Pricing and Revenue Optimization: A Manufacturing Perspective


Pricing and revenue optimization is the process of improving business margins by either increasing unit prices or increasing gross revenues. This type of optimization is fast being recognized as having the capability to help businesses grow margins significantly. In fact, studies have shown that it can add a 15 to 50 percent incremental margin to the bottom line.

salesforce.com pricing  and Revenue Optimization: A Manufacturing Perspective Pricing and Revenue Optimization: A Manufacturing Perspective If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Founded in 1972, SAP has a rich history of innovation and growth as a true industry leader. SAP currently has sales and development locations in more than 50 countries worldwide and is listed on several exchanges, including the Frankfurt Stock Exchange and NYSE under th Read More

SignalDemand: Dealing with Supply- and Demand-side Pricing Matters - Part 2


Part 1 of this blog series described the conundrum that commodity-based manufacturers encounter when it comes to determining the best price, production mix, and volumes. It also introduced SignalDemand, Inc., which applies math and science to the problem of price and margin optimization software for large-scale manufacturers. SignalDemand stands alone as the only provider of price management

salesforce.com pricing  Dealing with Supply- and Demand-side Pricing Matters - Part 2 Part 1 of this blog series described the conundrum that commodity-based manufacturers encounter when it comes to determining the best price, production mix, and volumes . It also introduced SignalDemand, Inc., which applies math and science to the problem of price and margin optimization software for large-scale manufacturers. SignalDemand stands alone as the only provider of price management and optimization software that takes int Read More

Two Vendor Execs Discuss the Current B2B Pricing Market (and its Future)


Why are some companies still managing their prices with spreadsheets—and leaving their single most important profit lever to such inadequate if not harmful practices? TEC principal analyst P.J. Jakovljevic finds out and sits down with two vendor execs to see how B2B pricing software allows companies to detect profit anomalies and take rapid pricing actions, increasing their revenues and profits and gaining business agility.

salesforce.com pricing  driven by companies like salesforce.com and SuccessFactors (now part of SAP) . Ownership of pricing tends to be distributed, and only a solution that provides value to all of the key stakeholders (including sales) is likely to get widespread adoption. The barriers to the adoption of pricing software are now falling: Pricing is maturing as a business discipline, it has more visibility, pricing managers have more general business experience, and there are more role models and success stories. The Read More

Is There a Panacea for Enterprise Software Pricing Yet?


While enterprise applications are becoming a commodity, their pricing schemes have yet to follow suit. Users are put in a costly position where the "fine print" clauses of implementation contracts may inhibit reasonable expectations for software warranties.

salesforce.com pricing  There a Panacea for Enterprise Software Pricing Yet? Problem Analysis Though there is a growing sentiment that enterprise applications are reaching a commodity status (see If Software Is a Commodity, Can You Still Win Some Competitive Advantage? ), software pricing does not seem to be following the same rules. Indeed, we can hardly think of any top-of-the-line enterprise application (the equivalent of a Lamborghini or Harley Davidson , say) that a wealthy business would deploy just to feel cool, Read More

Salesforce.com Acquires CRM Analytics Capabilities


Salesforce.com has somewhat quietly acquired RelateIQ, provider of an analytics-based cloud CRM software platform. The young startup has promoted itself as a data-driven alternative to salesforce.com and other CRM platforms, and has apps that analyze a user’s inbox and calendar to find contacts, merge relevant data, and keep track of customer interactions.

salesforce.com pricing  Acquires CRM Analytics Capabilities Salesforce.com has somewhat quietly acquired RelateIQ , provider of an analytics-based cloud customer relationship management (CRM) software platform, for nearly $400 million (USD) in stock. The RelateIQ deal is salesforce.com’s largest since last year’s $2.5 billion purchase of cloud marketing automation software vendor ExactTarget.   The young startup, which reportedly recently raised $40 million at a $245 million valuation, has promoted itself as a data-driven Read More

Will User Enterprises Ever Get onto an Easy (Support and Maintenance) Street?


Vendors' traditional pricing strategies aren't going to work much longer. Sooner or later, prices will be determined by what the market is ready to bear rather than be based on what vendors think is a profitable way to deliver solutions.

salesforce.com pricing  User Enterprises Ever Get onto an Easy (Support and Maintenance) Street? A series of articles published at the end of 2005 highlighted at great length a conundrum on price per value that has long affected enterprise application vendors and their users. Specifically, while vendors would like to have well-oiled business models that promote stable and recurring revenue streams (which in turn would ensure future product and service enhancements), users favor freedom of choice (in terms of which vendors Read More

Clear Demand and 360pi Partner for Dynamic Omni-channel Retail Pricing


Clear Demand and 360pi recently struck a partnership that they believe amplifies the role and importance of “dynamic pricing” as a “competitive countermeasure” in today’s omni-channel retail market.

salesforce.com pricing  Demand and 360pi Partner for Dynamic Omni-channel Retail Pricing Clear Demand and 360pi recently struck a partnership that they believe amplifies the role and importance of “dynamic pricing” as a “competitive countermeasure” in today’s omni-channel retail market. The two vendors tout that dynamic pricing is made more relevant today because of the abundance of competitive price data and product information (a.k.a. online price transparency) and made more rigorous because of current big data Read More