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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 salesforce.com pricing

Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Configure Price Quote (CPQ)

Configure, price, and quote (CPQ) solutions (sometimes known as quote-to-order, or Q2O, systems) help drive sales effectiveness by supporting configuration and pricing activities and the generation of quotes that occure during the sales process. CPQ solutions create accurate and professional sales quotes for complex, custom-engineered or customizable products while streamlining core processes and lowering costs. Common features of CPQ software include product catalog and pricing functionality, product visualization, and support for channel sales.  

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Documents related to » salesforce.com pricing

SalesForce.com Enterprise Edition


Salesforce.com Enterprise Edition provides customer relationship management (CRM) solutions that focus on sales force automation, marketing automation, customer service and support, and analytics. Its solutions feature on-demand architecture and a point-and-click customization tool. Saleforce.com products have won several awards, including InfoWorld Technology of the Year for CRM in 2004 and 2005, and PC Magazine Editors' Choice Award for Top CRM Solution Enterprise Edition in July 2004.  

salesforce.com pricing  com Enterprise Edition Salesforce.com Enterprise Edition provides customer relationship management (CRM) solutions that focus on sales force automation, marketing automation, customer service and support, and analytics. Its solutions feature on-demand architecture and a point-and-click customization tool. Saleforce.com products have won several awards, including InfoWorld Technology of the Year for CRM in 2004 and 2005, and PC Magazine Editors'' Choice Award for Top CRM Solution Enterprise Read More

Salesforce.com Updates Desk.com for SMBs


Salesforce.com recently released an upgrade to Desk.com, a cloud help desk and ticketing application that focuses on small to medium businesses (SMBs). Now Desk.com (formerly known as Assistly), which is available on the Salesforce AppExchange marketplace, features a customizable console, allowing agents to view customer data such as account and sales information with filters to organize the data how they want to view it.

salesforce.com pricing  the same time.   Salesforce.com has also added application programming interfaces (APIs) so Desk.com can integrate with marketing automation, customer relationship management (CRM), enterprise resource planning (ERP), and other back-office systems. Agents can then view the multi-channel sales, marketing, and other interactions of customers when providing support, so they can talk to customers from a place of knowledge and familiarity.   Desk.com, which typically competes with Zendesk , is also lower cos Read More

Salesforce.com Unveils Service Cloud SOS Button for Mobile In-app Support


Salesforce.com recently launched the Salesforce1 Service Cloud SOS feature that aims to revolutionize customer service and support by putting an SOS button directly inside any mobile app. With new live interactive video support and on-screen guided assistance, companies will be able to deliver instant and personalized customer service within any mobile app.

salesforce.com pricing  app.   Last year, salesforce.com introduced a series of Service Cloud solutions including mobile communities, mobile chat, and knowledge base. Salesforce1 Service Cloud, salesforce.com’s customer service platform, is now generally available and pricing starts at $65 per user per month, while the Salesforce1 Mobile App is now generally available for download at the Apple App Store and Google Play.  Many well-known brands, such as Cars.com, Inspirato with American Express, Philips, and Stanley Black & D Read More

Disruptive Innovations? On-demand Pricing Models and Vendors


Vendors must make fundamental changes to sales and support processes to accommodate on-demand, transaction-based pricing. Software vendors must rethink the kinds of functions they provide, how best to deliver those capabilities, and what approaches to take through the channel.

salesforce.com pricing  simple with this toolkit. Salesforce.com also introduced Supportforce.com, an on-demand customer service and support application, in September 2004. With this, customers can deploy global contact centers and help desks fairly quickly without software using the platform. This may reveal another trend in the CRM market that supplements the need for the integration to back-office and other enterprise applications. Rather than delivering canned hosted solutions, new CRM offerings focus on giving users more Read More

LeveragePoint Adds Value to B2B Pricing - Part 2


Part 1 of this blog series introduced LeveragePoint as a cloud-based newcomer to the business-to-business (B2B) pricing market with a novel pricing approach: value-based pricing. In this day and age of highly accelerated new product introductions, history-based pricing approaches are often inadequate. My previous post explained the company’s approach and current state of affairs. Part 2 follows

salesforce.com pricing  that is supported by salesforce.com and in the directions that the master vendor wants to take its own applications and the market. One has to be a follower and not an innovator to develop in this environment. For LeveragePoint, Force.com is currently weak in the following aspects: Its support for data visualization Its support for advanced technologies such as  the semantic Web Its support for third-party applications that are not based on Force.com Visualization, semantic Web-based inference, and integ Read More

Clear Demand and 360pi Partner for Dynamic Omni-channel Retail Pricing


Clear Demand and 360pi recently struck a partnership that they believe amplifies the role and importance of “dynamic pricing” as a “competitive countermeasure” in today’s omni-channel retail market.

salesforce.com pricing  Demand and 360pi Partner for Dynamic Omni-channel Retail Pricing Clear Demand and 360pi recently struck a partnership that they believe amplifies the role and importance of “dynamic pricing” as a “competitive countermeasure” in today’s omni-channel retail market. The two vendors tout that dynamic pricing is made more relevant today because of the abundance of competitive price data and product information (a.k.a. online price transparency) and made more rigorous because of current big data Read More

Importance of the Right Pricing Strategy


Pricing initiatives are complex and difficult to implement, and need a thorough understanding of cost and related data. Most organizations turn to external pricing strategy consultants who, more often than not, steer them in the wrong direction. Rather than turning to these external consultants, organizations can follow certain steps to keep the task of pricing in-house. Find out what they are.

salesforce.com pricing  of the Right Pricing Strategy Pricing initiatives are complex and difficult to implement, and need a thorough understanding of cost and related data. Most organizations turn to external pricing strategy consultants who, more often than not, steer them in the wrong direction. Rather than turning to these external consultants, organizations can follow certain steps to keep the task of pricing in-house. Find out what they are. Read More

The Art, Science, and Software behind (Optimal) Retail Pricing: Part 1


The “Four Ps” of marketing strategy, also known as the "marketing mix," are basically applicable to all businesses. TEC’s two-part blog post series in 2008 talked about the importance of pricing management in a down economy. Price and promotion in particular are the lubricants in retailing, although the two remaining Ps--product and place, are indisputably important there as well. In his guest

salesforce.com pricing  Art, Science, and Software behind (Optimal) Retail Pricing: Part 1 The “Four Ps” of marketing strategy, also known as the marketing mix , are basically applicable to all businesses. TEC ’s  two-part blog post series in 2008 talked about the importance of pricing management in a down economy . Price and promotion in particular are the lubricants in  retailing , although the two remaining Ps-- product and place , are indisputably important there as well. In his  guest author article in Retail Read More

Cost and Pricing Models in Food and Beverage Processing: Seeing the Forest through the Trees


Lost sight of your bottom line? Product pricing not in step with your actual costs? So busy trying to stay on top of cost behavior that you can’t keep your costs under control? Cost and pricing models, as part of an enterprise resource planning (ERP) system, can help you better understand your costs. Put corrective measures into motion before problems occur—and save your food and beverage enterprise time and money.

salesforce.com pricing  and Pricing Models in Food and Beverage Processing: Seeing the Forest through the Trees Lost sight of your bottom line? Product pricing not in step with your actual costs? So busy trying to stay on top of cost behavior that you can’t keep your costs under control? Cost and pricing models, as part of an enterprise resource planning (ERP) system, can help you better understand your costs. Put corrective measures into motion before problems occur—and save your food and beverage enterprise time and mon Read More

Case Study: Volkswagen Group UK Ltd.


Volkswagen Group UK needs to closely monitor changes in parts prices. The company’s pricing and parts system could accept only manual updates, and it was difficult to ensure pricing data on a per-part basis was accurate and consistent. Discover why the company looked to Cognos to design and implement a solution to automate parts price changes, and analyze and predict the effect of changes on sales and profit margins.

salesforce.com pricing  Study: Volkswagen Group UK Ltd. Volkswagen Group UK needs to closely monitor changes in parts prices. The company’s pricing and parts system could accept only manual updates, and it was difficult to ensure pricing data on a per-part basis was accurate and consistent. Discover why the company looked to Cognos to design and implement a solution to automate parts price changes, and analyze and predict the effect of changes on sales and profit margins. Read More

Is Kenandy Turning into a Manufacturing Workday?


In anticipation of the upcoming Dreamforce 2013 mega conference by salesforce.com, we recently had an intro briefing with Kenandy’s top brass. The new company’s chairman and chief executive officer (CEO) is Sandra “Sandy” Kurtzig, an enterprise software industry pioneer who founded former ASK Computer Systems with the veteran enterprise resource planning (ERP) product ManMan in 1972, and helped

salesforce.com pricing  Kenandy that has pulled salesforce.com in to some deals, not the other way around. The Salesforce Platform at the Core The Force.com platform (part of the overall Salesforce platform, see Figure 3) is the “secret sauce”, as Kenandy doesn’t have to reinvent the wheel regarding security and other automatic facilities such as global search, adding fields, workflow framework for any transaction, drill-down/drill-around, Salesforce Chatter , mobility, etc. Kenandy users can work on iPad/iPhone, Android, Read More

OutlookSoft Case Study: Interactive Data Corporation


Interactive Data Corporation is a provider of securities pricing, financial information, and analytic tools to institutional and individual investors. The company supplies time-sensitive pricing, dividend, corporate action, and descriptive information. However, as a result of global growth, Interactive Data faced the challenge of finding a forecasting and budgeting solution that would generate more comprehensive and less manually intensive performance reports.

salesforce.com pricing   Read More

LeveragePoint Adds Value to B2B Pricing - Part 1


TEC’s in-depth 2011 article not only described the opportunities inherent in the business to business (B2B) pricing software market, but also ascertained that the value of this budding software category has yet to become universally known and appreciated. Sensing the opportunity, LeveragePoint is the latest market newcomer with a fresh approach to deal pricing negotiations.

salesforce.com pricing  Adds Value to B2B Pricing - Part 1 TEC’s in-depth  2011 article not only described the opportunities inherent in the business to business (B2B) pricing software market, but also ascertained that the value of this budding software category has yet to become universally known and appreciated . Sensing the opportunity, LeveragePoint is the latest market newcomer with a fresh approach to deal pricing negotiations. LeveragePoint was established in January 2009 as a spinout from Monitor Group , Read More

Unlock Hidden Profits Using Effective Pricing Strategies: Active Price Management and Price Optimization


This paper explores the following best practices for leverage price management and optimization: Fine-tune prices for all products and services. Analyze historical and live transaction-level data. Develop and implement effective cost-to-serve strategies. Establish well-defined customer segments. Empower your sales force with rich customer information and enforce negotiation policies.

salesforce.com pricing  Hidden Profits Using Effective Pricing Strategies: Active Price Management and Price Optimization This paper explores the following best practices for leverage price management and optimization: Fine-tune prices for all products and services. Analyze historical and live transaction-level data. Develop and implement effective cost-to-serve strategies. Establish well-defined customer segments. Empower your sales force with rich customer information and enforce negotiation policies. Read More