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Disruptive Innovations? On-demand Pricing Models and Vendors
Vendors must make fundamental changes to sales and support processes to accommodate on-demand, transaction-based pricing. Software vendors must rethink the

salesnet  such as NetSuite , Salesnet , RightNow Technologies , or Intacct have delivered similar new tools and development environments that let user organizations customize their products. Database tables or custom code can be added to create unique functionality that, unlike conventional enterprise applications, will not break every time a new version arrives. Still, these vendors will soon have to balance offering expanded functionality with data quality services. This will need to be done without making the Read More...

Comparison of ERP and CRM Markets' Life cycle Snapshots
Today's enterprise applications are required as a matter of course to address more than the processes taking place within the walls of an enterprise. Almost

salesnet  For example, hosted-CRM provider SalesNet has recently started to team up with vendors who are vertically-focused. RightNow Technologies has been focusing on the customer service area, while the startup WhisperWire is targeting the telecommunications industry. Competitive Pressures on Pure CRM Vendors Thus, the likes of Pivotal , Onyx , Kana or E.piphany have been feeling the competitive pressures coming from many directions. Despite many mid-market and niche CRM vendors' attempts to overcome these Read More...
Discrete Enterprise Resource Planning (Discrete ERP) RFI / RFP Template
Financials, Human Resources, Manufacturing Management, Inventory Management, Purchasing Management, Quality Management, Sales Management, Product Technology
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Documents related to » salesnet


How to Choose a Hosted CRM Application for SMBs
While virtually all hosted customer relationship management (CRM) applications support sales force automation, marketing campaign management, and customer

salesnet  2006, RightNow Technologies acquired SalesNet, SSA Global acquired Epiphany, and Infor subsequently acquired SSA. Additionally, CDC recently made two unsuccessful attempts to acquire Onyx Software before Made2Manage announced its intention to acquire this stand-alone CRM vendor. To date, current and potential Onyx customers should question the viability of their vendor, given CDC’s third attempt to acquire Onyx this week. Decision-makers should give high priority consideration to vendor viability and Read More...
How to Choose the Right Hosted CRM Solution for You
How can you get the most out of a customer relationship management (CRM) solution while reducing operating costs and increasing overall profitability? By

salesnet  acquired on-demand CRM provider Salesnet a purchase engineered to leverage Salesnet's sales work flow automation expertise. Today, RightNow offers both hosted and on-premise CRM solutions. By hosting and managing a CRM application on behalf of a customer, RightNow delivers faster time-to benefit t, greater scalability, lower cost of ownership and reduced project risk. According to a new study from market research firm ABI Research, the global market for hosted services will exceed $34 billion in 2012, of Read More...
Will Sage Group Cement Its SME Leadership with ACCPAC and Softline Acquisitions? Part Seven: Challenges
The major quandary for Sage/Best will be whether to base the long-term strategy on leveraging ACCPAC's technologically superior product into and overriding a

salesnet  E.Piphany , Salesforce.com , Salesnet , UpShot (now part of Siebel Systems ), and FrontRange , particularly given ACCPAC's competitiveness within the hosted CRM marketplace (see Comparison of ERP and CRM Markets' Life Cycle Snapshots ). Not to mention that SAP , Oracle, and PeopleSoft will likely be faced in all the above markets as well. Even in the non-profit market, which is currently out of reach for all the above foes, there is still a stiff competition from Blackbaud , which boasts a broad and Read More...
Software as a Service for Customer Relationship Management and Sales
Major vendors are noting the growing demand for software as a service. However, smaller providers are forging new ground by offering services for inventory and

salesnet  , NetSuite , and Salesnet . However, many other larger vendors initially dismissed SaaS, application service providers (ASP), and other hosted arrangements as lightweight and unsuitable to enterprise-class customers. But they are gradually reversing course . For instance, Siebel (soon to be part of Oracle ) has already offered Siebel CRM OnDemand, which should come in handy for Oracle in terms of its hybrid on-premise/on-demand offering. Additionally, SAP has taken notice of vendors, like Read More...

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