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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 sample crm designs


Rich Internet Applications (RIA): Opportunities and Challenges for Enterprises
Rich Internet applications (RIAs) represent the next wave in the evolution of web applications, as they promise the richness, interactivity, and usability

sample crm designs  | Saas Vendors | Sample Applications | Service-oriented Architecture | Service-oriented Architecture SOA | SOA | SOA Adapter | SOA Application | SOA Applications | SOA Architect | SOA Architectural | SOA Architecture | SOA Basics | SOA Best Practices | SOA Blog | SOA Business Process Management | SOA Comparison | SOA Components | SOA CRM | SOA Development | SOA Diagram | SOA Enterprise | SOA Enterprise Architecture | SOA Evolution Model | SOA Examples | SOA Framework | SOA Governance | SOA Implementation

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Mid-Market Strategy: International Enterprise Solutions


Adonix marks its strategy with two catchwords: "growth" and "independence". It has carefully assessed and added acquisitions to broaden Adonix X3 suite's functional scope, licenses and services; and continues nurture internal development with its own resources.

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Achieving Business Intelligence (BI) in Midsize Companies


Like many of today’s IT decision makers, you may be considering a business intelligence (BI) solution for your midsize company. But how do you go about adding BI without disrupting your company? Without breaking the bank? Without having to add staff members with specialties you’ve never even heard of before? This paper helps answer those questions, with practical advice for bringing BI into your midsize company.

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Paradigm Designs Software


Paradigm Designs Software (PDS) is a software development house, incorporated in 1992 to design, develop, sell, and install information products. PDS's primary product focus is enterprise asset management (EAM). PDS's core solution, Paradigm Business Systems version 5 (PBS5) is an EAM product with a "trans-lingual" capability, meaning it supports multiple languages concurrently. Global companies use PBS5 in different situations, such as one of the company's clients, which uses it in a US/Chinese joint venture mine. PDS has experience integrating its solutions to third party products. Some of the industries the company focuses on include pulp and paper, food manufacturing, general manufacturing, engineering services, mining, and fleet and port infrastructure. PDS operates on a reseller model working closely with a number of firms that focus on sales and implementation of PBS5, while PDS focuses on continued product developement. Paradigm Designs Software is headquartered in Victoria, Australia.

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The Lexicon of CRM - Part 3: From R to Z


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Ebix CRM


Ebix CRM began developing solutions to support agents and advisors more than 20 years ago. Our goal: to help industry professionals better leverage vital client information in a new way. With its very first solutions, Ebix CRM pushed the envelope of contact management to include customer service and policy and investment tracking – all from a financial services industry perspective.

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EBSuite CRM


The EBSuite CRM web-based solution uses J2EE and Web Services technologies, and includes sales force automation (SFA), customer support and help desk, marketing automation and online/offline campaign management, project management, and mobile CRM modules.  

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The Real Challenge of CRM: Employee Buy-In


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On-Premise vs. On-Demand CRM


When looking to acquire an initial customer relationship management (CRM) solution or replace an existing deployment, a host of considerations must be made, not the least of which is choosing between an on-demand or on-premise solution. Both the on-demand and on-premise models have pros and cons, as well as risks and rewards. Download this white paper and know what you need to consider before making a final decision.

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Customer Relationship Management Showdown: Microsoft Dynamics CRM vs. Oncontact CRM vs. SageCRM


For this Showdown, we looked at all three of the main CRM modules: sales force automation, marketing automation, and customer service and support. To eliminate any chance of bias and to ensure a level playing field, all the criteria that make up these three modules in our CRM Evaluation Center were given equal weight and priority. In other words, no area of functionality was treated as being more important than any other.

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Agile ERP Vendor Ditches a Microsoft Dynamics CRM Alliance for, well, its own CRM Solution (Part I)


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