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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 sample letter billing statement


TEC Newsletter, What Makes it Worthy?
Do you still read tech/business industry e-mail newsletters? In the early days of the Web, I remember going to a conference talking about the importance of

sample letter billing statement  Newsletter, What Makes it Worthy? Do you still read tech/business industry e-mail newsletters? In the early days of the Web, I remember going to a conference talking about the importance of developing an e-mail newsletter to communicate with customers. Now, many people simply mark the newsletters they receive as spam. A lot of e-mail services automatically mark legitimate newsletters as spam too. Are e-mail newsletters no longer useful as communication or news formats? To publish a successful e-mail

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Fixed Assets Management: What You Need to Know


When managing fixed assets, you must follow Generally Accepted Accounting Principles (GAAP) for financial statement reporting, and you must follow the IRS tax codes and regulations for income tax reporting. Each has its own set of rules and requirements. This e-book explains the differences between GAAP principles and IRS regulations for fixed assets management, and provides a list of best practices to follow.

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A Tectonic Shift in Communications Customer Life Cycle Management


Amdocs recently announced a complete revamp of its marketing philosophy and its offering to its customers, which it believes to be the most important shift since the company's initial public offering in 1998.

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1ClickBusiness


Modular, cloud based software system, including online billing, proposal generation, payment and accounts management, with company performance dashboards. Upgrades and Add-Ons for even more functionality. Targeted at entrepreneurs, small to medium sized enterprises. Powered by Dyntell Software, Swiss based IT industry investment in European and N. American geographies.

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What Is Interconnect Billing?


When operators interconnect together to send and receive voice and other services, special requirements arise for the billing. Operator to operator interconnect billing, settlements, rate sheets, and charging policies are some of the areas that need special consideration.

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10 Keys to Selecting the Right Employee Compensation Software


To get around the limitations of their existing payroll systems, many companies are still using spreadsheets and homegrown applications for compensation management. Human resources (HR) system providers have responded by offering compensation administration functionality as part of their integrated HR solutions. Discover 10 critical things to look for when considering a compensation administration tool for your company.

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Amdocs Overhauls Its Marketing


Amdocs believes its ICM strategy resonates with its customers, who, facing increased competition and price commoditization, realize that they need to differentiate customers' experiences from the competition, to enhance customer loyalty and increases profitability.

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7 Things Every Executive Should Know About Telecom Expenses


Most enterprises waste millions of dollars annually by not managing their telecom spend in a standardized, centralized, more accurate way. Having ballooned up to being in the top four overall expenses of the entire company, telecom expense management (TEM) is something you should put on your radar—sooner than later. Find out why your telecom expenses are rising, and how you can work globally to reduce them.

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FinancialForce.com Assuring the CFO’s Trust


Last week, FinancialForce.com, the cloud applications company formed as a joint venture between UNIT4 and salesforce.com, announced the availability of trust.financialforce.com, a resource for customers that describes the control processes, security, application quality, and platform monitoring environment that underpin all FinancialForce.com cloud business applications. Built on the Salesforce

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Best Practices for Transporters and 3PL Service Providers


The business of transporting goods is risky, complex, and effort-intensive. Despite the continuing rise in fuel prices, employee salaries, and other overhead costs, transporters often face the prospect of providing their services at lower rates. How can transporters survive in such a difficult business climate?

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The ROI Dilemma - Part 1 - Look at how bad you Look!


If you're going to use ROI in order to find new business or, justify your solution, be careful. ROI is a loaded gun and you might just shoot yourself.

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