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SAP Gives in to CRM (Part Time) Matrimony
On May 2, SAP AG, the leading provider of enterprise software applications, announced a strategic alliance with Nortel Networks to develop and integrate

sap crm executive summary  CRM (Part Time) Matrimony SAP Gives in to CRM (Part Time) Matrimony P.J. Jakovljevic - May 31, 2000 Event Summary On May 2, SAP AG, the leading provider of enterprise software applications, announced a strategic alliance with Nortel Networks to develop and integrate industry-specific customer interaction solutions that could extend the scope of collaborative customer relationship management (CRM). As part of the agreement, SAP has embedded within mySAP.com customer interaction applications from Nortel Net Read More...
Incentive and Compensation Management
Enterprise incentive management (EIM) and employee compensation management sit between HR, CRM, Accounting, and sales force automation. These applications help sales executives gain perspective on ...
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Documents related to » sap crm executive summary


(Forgotten) CRM and ERP Kingdoms in the Making?
Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is determined to establish a CRM “kingdom” based on Consona

sap crm executive summary  Differentiation Unlike Siebel/Oracle , SAP , and other monolithic ERP and CRM systems, Consona Enterprise CRM does not force customers to adapt their (sometimes differentiating) business processes to the way the software works. With those one-size-fits-all systems, costly and time-consuming customizations are typically the only way out when market or customer requirements change. These large vendors tend to take the approach that they want to run everything throughout the user’s organization, which is n Read More...
SAP Opens The ‘Miss Congeniality’ Contest
While SAP’s determination to become enterprise applications Web Esperanto evangelist is of paramount importance to its customers and for the general market

sap crm executive summary  The ‘Miss Congeniality’ Contest SAP Opens The 'Miss Congeniality' Contest P.J. Jakovljevic - December 4, 2001 Event Summary On November 6, SAP AG (NYSE: SAP), the leading provider of business software solutions, detailed its open-standards-based infrastructure that should enable technical interoperability and should drive collaborative business in a heterogeneous IT world. The foundation for all mySAP.com solutions, mySAP Technology reportedly enables collaboration across business processes and among Read More...
Is SAP Stumbling? Perhaps.
Business applications market leader SAP reported a 43% drop in net income for its first quarter ended March 31, despite a 10% increase in revenue. In a separate

sap crm executive summary  market is found. While SAP has so far failed in its attempt to transition quickly to new CRM and e-commerce technologies, it has recently been making moves in the right direction to remain competitive in the new economy. We endorse SAP's recent willingness to partner with other vendors for software components it cannot develop efficiently in-house. However, this is a notable departure from its previous strategy and will require a significant mindset change. SAP should also carefully reevaluate its mySAP.c Read More...
Delving into the Facts Behind the ERP Vendor Market’s Self-Ascribed Answer for ‘Businesses Living IN Change’ ™ -An Interview with UNIT4’s Product Marketing Executive
Rather than pursuing the usual route of writing analyses of major market trends, I’ve decided to ask vendors about their opinions and approaches. UNIT4 has

sap crm executive summary  planning (ERP) developer (after SAP), with the following two major products: Agresso Business World (ABW) and CODA-Financials . The company is publicly traded on the NYSE Euronext Amsterdam under the U4AGR ticker symbol. For more information on UNIT4’s recent moves and philosophy, see the following TEC article series: •  Agresso Bucks the Slump (and Fights the “ERP Madness”) – Part 2 •  Agresso + CODA, VITA + Link (+ CODA 2go): What’s the Sum? – Part 2 Most recently, the vendor had a glo Read More...
Will SAP HANA’s Big Data Usher SAP into the Intelligent BPM Elite?
SAP recently announced a new intelligent business operations bundle that aims to help organizations infuse big data insights in real time into their processes

sap crm executive summary  SAP HANA’s Big Data Usher SAP into the Intelligent BPM Elite? SAP recently announced a new intelligent business operations bundle that aims to help organizations infuse big data insights in real time into their processes to work smarter and improve responsiveness to threats and opportunities. The real value of big data only comes when one can embed its insights into business processes and use these insights to make better decisions. Business users all too often lack full visibility into end-to-end Read More...
CRM 101
Welcome to another installment in our back-to-basics series. So far, we’ve covered ERP 101 and SCM 101. What Is CRM?CRM is more than a software application

sap crm executive summary  101 Welcome to another installment in our back-to-basics series. So far, we’ve covered ERP 101 and SCM 101 . What Is CRM? CRM is more than a software application. It is a set of strategies, processes, and associated software systems designed to improve the interactions and engagement of customers. CRM involves not only the use of these tools, but also corporate cultural transformation and ongoing programs with the appropriate organizational framework. CRM also includes sales force automation (SFA), Read More...
Infor Epiphany
Infor@s CRM solution provides the tools your company needs to engage customers in a multi-channel, closed-loop dialogue that nurtures their loyalty to your

sap crm executive summary  Epiphany Infor's CRM solution provides the tools your company needs to engage customers in a multi-channel, closed-loop dialogue that nurtures their loyalty to your products and services and improves your bottom-line results. Infor CRM is comprised of the following key components: Marketing—delivers inbound and outbound marketing capabilities that streamline the campaign process and create real-time customer profiles which can be analyzed to identify high-impact offers at the moment of customer Read More...
CRM Buyer's Guide
If you're interested in a CRM solution, here's a guide to help you zero in on the best one for your company's needs.

sap crm executive summary  Buyer's Guide CRM Buyer's Guide If you're interested in a CRM solution, here's a guide to help you zero in on the best one for your company's needs. With this CRM Buyer's Guide , you'll quickly get up to speed on all the key CRM considerations: business benefits of a CRM solution hosted vs. on-premise CRM, including advantages and disadvantages CRM market overview and history CRM cost considerations CRM solution providers You'll also learn about the essential CRM tools, including sales force automation Read More...
The Real Challenge of CRM: Employee Buy-In
Your company has just selected a new customer relationship management (CRM) system for your company. Congratulations should be in order. However, your work has

sap crm executive summary  Real Challenge of CRM: Employee Buy-In The Real Challenge of CRM: Employee Buy-In If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Oncontact is dedicated to providing mid-market companies with easy-to-use, quick to implement, cost-effective CRM solutions that enable you to better serve your customers and prospects. Source : Oncontact Software Resources Related to The Real Challenge of CRM: Employee Buy-In : Customer Relationship Read More...
How ERP and CRM Solutions Can Save You Money
Simply visit microsoft's dynamics ERP and CRM resource center to find out how microsoft dynamics can help your business prosper in a difficult econ...

sap crm executive summary  ERP and CRM Solutions Can Save You Money Business people want to know: What can I do to help my company save money during this economic downturn? How can I make business better? Perhaps you are asking the very same questions. One thing that's worked for many small and midsized companies is to use Microsoft Dynamics ERP and CRM software. It's enabled them to increase their companies' efficiencies, reduce their costs, and strengthen and grow their businesses—all during tough economic times. And you Read More...
Saleslogix CRM Best Practices Guide
Find out in the saleslogix CRM guidebook by nucleus research, a leading research analyst firm.

sap crm executive summary  CRM Best Practices Guide SalesLogix is a popular mid-market customer relationship management (CRM) solution that can grow your business by helping you acquire new customers and expand your existing accounts. Its relatively low cost and rapid deployment time means you can quickly enjoy the benefits of increased sales and profits. But how can you use SalesLogix CRM to your maximum advantage? And what are the best practices associated with it that you can pick up and profit from? Find out in the Read More...
Soffront CRM
The Soffront CRM application is comprised of solutions for marketing automation, customer support, defect tracking, order processing, CRM portal, sales

sap crm executive summary  CRM The Soffront CRM application is comprised of solutions for marketing automation, customer support, defect tracking, order processing, CRM portal, sales automation, employee support, knowledge management, asset management, and mobile CRM. Read More...
On-Premise vs. On-Demand CRM
When looking to acquire an initial customer relationship management (CRM) solution or replace an existing deployment, a host of considerations must be made, not

sap crm executive summary  Premise vs. On-Demand CRM When looking to acquire an initial customer relationship management (CRM) solution or replace an existing deployment, a host of considerations must be made, not the least of which is choosing between an on-demand or on-premise solution. Both the on-demand and on-premise models have pros and cons, as well as risks and rewards. Download this white paper and know what you need to consider before making a final decision. Read More...

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