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Besieged By The CRM Throne Aspirants, King Siebel Delivers
Will the long awaited Siebel 7 product release help the until recently undisputed CRM leader withstand the pressure from ERP giants – SAP, Oracle and PeopleSoft

sap crm relationship management fat client  deepest in the pack, SAP , Oracle , PeopleSoft , J.D. Edwards , and Baan have slowly but surely been closing the gap. As a matter of fact, many vendors often provide more CRM functionality than many customers require. Conversely, customers' perception of the scope of CRM does not often coincide with the pure CRM vendors' one. As an example, many prospects view the order fulfillment and content management as a part and parcel of CRM, which is often not the case with many traditional CRM vendors. As a Read More...
Customer Relationship Management (CRM)
Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they a...
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Documents related to » sap crm relationship management fat client


Is SSA GT Betting Infini(um)tely On Acquisitions? Part Three: Complementary Products
At a first glance, one can even notice that the complementary nature of some SSA GT products and Infinium products may indeed provide a ‘kick for a buck

sap crm relationship management fat client  other ERP systems like SAP , J.D. Edwards , SSA GT and Geac (former JBA ), it has had a very limited success as stand-alone offering after the acquisition, partly owing to process industries' lesser interest in certain CRM modules like call centers. However, likewise add-on to Infinium's original ERP modules, it might likely create a compelling value proposition for the rest of SSA GT's primarily discrete manufacturing products provided it is also tailored for specific vertical industries. As mentioned Read More...
Cincom Acknowledges There Is A Composite Applications Environ-ment Out There Part Two: Challenges and User Recommendations
While the evolution strategy is safer in the short run for both the customers and the vendor, minimizing both investment and disruption, the evolutionary

sap crm relationship management fat client  evolutionary strategy. With xApps, SAP is enabling composite applications to be built more easily since xApps uses SAP's NetWeaver infrastructure to tie other applications into SAP applications (see SAP Weaves Microsoft .NET And IBM WebSphere Into Its ESA Tapestry ). Moreover, Oracle with its 9i Applications Server (9iAS) Enterprise Edition , PeopleSoft with its AppConnect, J.D. Edwards with its eXternal Process Integration (XPI)/eXternal Business Process (XBP) , Baan with its OpenWorldX , and Cincom Read More...
Geac Hopes To See System21 Shine Again Like 'Aurora' Part 2: Market Impact
Geac appears to have at least learned some hard lessons and it should not fall again in the trap of its former rampant acquisition strategy in a number of

sap crm relationship management fat client  the market share (see SAP Learns The Ropes Of Fashion/Outfitting ). But that looks set to somewhat change in the future, as Geac has poured over a $15 million worth R&D program over the last 12 months alone, dedicated solely to System21 enhancements. To that end, the news of System 21's reinvigoration and recent contract wins is quite encouraging. Geac's developers have apparently been busy recently re-architecting the product to embrace e-Business features by leveraging the range of @ctive Processes Read More...
Cincom Asserts Expertise In CRM For Complex Manufacturers Part 2: Challenges and User Recommendations
While Cincom's solutions, services, experience and results should resonate well with in the complex manufacturing segment, it competes against a slew of

sap crm relationship management fat client  gap. The likes of SAP , Oracle , J.D. Edwards , Baan , Intentia , IFS and Western Data Systems ( WDS ), Epicor , Friedman Corporation , Made2Manage , Relevant Business Systems , MAPICS , Frontstep , and Lilly Software represent an army of competitors that have espoused strong counterpart offering to Cincom ERP and CRM products. There are also a number of niche competitors like Selectica , FirePond , Calico , Trilogy , Pivotal , and Access Commerce (see Access Commerce Spices Up North American CRM Fray) Read More...
Bizagi BPM Suite 9.1 Business Process Management Product Certification Report
Bizagi BPM Suite 9.1 by Bizagi is now TEC Certified for online evaluation of business process management solutions in TEC's BPM Evaluation Center. The

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Tenrox Project Workforce Management Certification Report: Project Portfolio Management (PPM) for Internal Departments
Tenrox Project Workforce Management is now TEC Certified for online evaluation of PPM solutions in the Project and Process Management Evaluation Center. The

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Warehouse Management Systems: Pie in the Sky or Floating Bakery?Part Two: The Pareto Principle, Processes, and People: Assessing Your Warehouse Management System Needs
To ensure your warehouse management system is implemented as painlessly as possible, you must assess your warehouse situation before you decide on a warehouse

sap crm relationship management fat client  accounting management system,accounting software,asset management software,asset management system,asset tracking,asset tracking software,asset tracking system,automated management system,book inventory software,business inventory software,business management,business management software,distribution centers,distribution management system,distribution warehouse Read More...
Macola ERP Supply Chain Management (SCM): Supply Chain Management (SCM) Competitor Analysis Report
Criteria in this knowledge base pertain to managing supplier, manufacturer, wholesaler, retailer, and customer business processes. Addressing demand management,

sap crm relationship management fat client   Read More...
Looking Beyond Mobile Device Management to Mobile Application and Enterprise Mobility Management
The increasing possibilities that come from deploying mobile solutions in the workplace are now counterbalanced by an exponentially complex ecosystem of options

sap crm relationship management fat client  mobile device management,enterprise mobility management,holistic enterprise mobility management solution,corporate mobile landscape,mobile device management solution,mobile application management Read More...
Case Study: SAP and Sales Management
To achieve global transparency of all customer relationships, SAP AG upgraded to the latest release of the SAP customer relationship management (CRM

sap crm relationship management fat client  latest release of the SAP customer relationship management (CRM) application. This upgrade is part of its CRM Clear Vision Program. Learn how the upgrade to a single global solution helped SAP AG achieve effective collaboration, better visibility, improved productivity, and stronger customer relationships. Read More...
New Realities of Retail Workforce Management: Myths versus Facts
With an economic recovery underway, retailers are leveraging workforce management (WFM) tools to help them address their most pressing needs—cost reduction

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SmartOrg Portfolio Navigator for Product Lifecycle Management Certification Report
SmartOrg Portfolio Navigator is TEC Certified for online evaluation of product development and portfolio management (PD&PM) solutions in the Product Lifecycle

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Case Study: SAP and Marketing Management
By upgrading to the latest release of the SAP customer relationship management (CRM) application as part of its CRM Clear Vision Program, SAP AG transformed the

sap crm relationship management fat client  latest release of the SAP customer relationship management (CRM) application as part of its CRM Clear Vision Program, SAP AG transformed the way marketing and sales teams collaborate. Find out how increased visibility and improved interaction has helped SAP realize greater value from a more effective sales process, making it easier to hit sales targets and maximize sales revenue. Read More...
Talent Management Best Practices in 2010
Download your copy of the Aberdeen report Cracking the Code for Talent Management.

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