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Software Functionality Revealed in Detail
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 sap crm retail


hybris Helps SAP Retail and CRM
As my colleague Bob Eastman reported in a blogpost earlier today, SAP plans to acquire hybris, a vibrant and widely recognized leader in e-commerce technology

sap crm retail  solution, which introduced the SAP CRM application powered by SAP HANA, the acquisition should further SAP's ability to help companies fully engage customers to improve loyalty and create stronger, more valuable relationships. Rounding Out SAP Retail It is interesting that this is SAP’s second retail-oriented acquisition in Switzerland, the first one being SAF AG in 2009 for precise retail-level forecasting and replenishment .  But e-commerce capabilities have long been an admitted gap in the SAP

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

PLM for the Retail Industry

Product Lifecycle Management (PLM) for Retail is an evaluation model containing tailored PLM criteria and extra functionalities that serve the specificities of this industry in order to help fashion goods (including apparel, footwear, accessory, and home fashion) manufacturers and retailers to achieve more efficient product development, lower cost, and better collaboration and control throughout the whole supply chain.  

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Documents related to » sap crm retail

The Retail Battleground for Pricing Management


The imperative to respond to constantly-evolving customer requirements more efficiently is driving retailers to look at applications giants to provide standardized software that provides flexible, integrated demand intelligence.

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SAP Bolsters NetWeaver's MDM Capabilities Part Four: SAP and A2i


The A2i acquisition will in the short term bring together two complementary e-commerce products that should help retailers, manufacturers, and suppliers manage and sell their products to other companies and customers on-line.

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Epicor Retail: Behind the Counter


The retailing paradigm is shifting from connecting, beyond engaging, to inspiring customers. Epicor Retail software solutions are responding to this market trend through mobility, enhancing customer engagement, and multichannel retailing. TEC principal analyst P.J. Jakovljevic sits down with Epicor’s director of product marketing, retail software, to discuss how Epicor Retail sets itself apart from the competition.

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SAP's Approach to the Retail Market


SAP and its ERP peers appear to understand that continuously improving the way enterprise information is presented and by marrying analytics, optimization, and retail operation systems on top of an ERP platform is starting to win over retailers.

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LS Retail


LS Retail is global supplier of software solutions and services for the Retail and Hospitality Industries LS Retail is sold and supported by more than 120 certified partners in over 60 countries, which makes it possible to deploy LS Retail on a worldwide scale. This is probably the largest existing channel for a vertical Microsoft Dynamics add-on product. All our partners are certified and have undertaken advanced LS Retail training.

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Benefits of On-demand CRM over Traditional Installed-On-Premise CRM Software Solutions


The high price and complexity of traditional, installed, on-premise enterprise software has left small and medium businesses (SMB) unable to obtain true integrated customer relationship management (CRM) and enterprise resource planning (ERP) software. On-demand, software as a service is changing all that. The lower costs and the short implementation period for an on-demand customer relationship management solutions make it lucrative for smaller businesses.

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Challenges of the Future: The Rebirth of Small Independent Retail in America


By any measure, retailers are overwhelming small businesses. More than 95 percent of all retailers have only one store. Almost 90 percent have sales less than $2.5 million (USD), and more than 98 percent have fewer than 100 employees. To compete, small businesses need to be innovative, and understand both personalization and value, and how to execute best practices to build success.

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CRM is Busting Out Of Its Britches: Operational, Analytical, and Collaborative CRM Are Born


Back in the early 90’s, ‘CRM’ wasn’t even a trendy acronym. You had a few players thinking beyond 'stovepipe' enterprise applications, but not much beyond. Fast forward to 2001. CRM has gotten fat, and the fatter it gets, it becomes more difficult to understand, more expensive to buy, more difficult to implement, and less likely to satisfy - either buyers of the software or their customers. Keep your eye on the ball: your customers, and your business.

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Agile ERP Vendor Ditches a Microsoft Dynamics CRM Alliance for, well, its own CRM Solution (Part I)


Writing about failed partnerships in the enterprise applications market is like writing about the sun setting in the evening and to the west, given almost daily occurrences of vendors announcing alliances that never materialize. However, it doesn't happen every day that a potential high-profile alliance gets called off at the 11th hour and in favor of an overlooked in-house solution. The

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iVend Retail


iVend Retail is an end-to-end retail management solution for mid-market retail store chain companies. The solution covers all aspects of retail business, ranging from head-office functions to back-office store and point-of-sale (POS) operations. The application is designed to scale from a single-store specialty retail operation to retail operations having hundreds of stores spanning multiple geographies. iVend Retail is integrated with SAP Business One, and provides features including loyalty and gift card management. Pricing and promotions management functionality allows a head office to run targeted campaigns for specific stores, with period and volume discounts. Promotions can also be based on "buy-some-get-some," sales totals, and "happy hours." The integrated loyalty management module enables the setup and management of multiple loyalty schemes that allow assigning of points on customer purchases. With the added ability to define ageing criteria for loyalty points, customers can redeem loyalty points across the entire network of stores. Information availability and hence decision-making can be improved with numerous reports and enquiries in different categories of business operations-including sales, collections, inventory, and fulfillment-which can be exported to Excel and Word. iVend Retail is architected in a way that does not require stores to always be connected to head office over the Internet.  

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