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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 sap crm semiconductor


SAP SCM-Stepping Out of Obscurity
Major new SAP products are being released in the realms of supply chain management (SCM), manufacturing execution systems (MES), and product lifecycle

sap crm semiconductor  Conclusions The solutions that SAP is offering for supply chain executives expand beyond the traditional TLA (three-letter acronym) boundaries of SCM, PLM, customer relationship management (CRM), ERP (manufacturing), etc.  For example, when we talk about Collaborative Demand and Supply Planning, it is critical to include Trade Promotions (traditionally part of a CRM solution) in the end-to-end processes. Similarly, in Logistics and Fulfillment, GTM is a key component when sourcing from and servicing a

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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Documents related to » sap crm semiconductor

MAPICS Moving On Pragmatically Part 4: Competition and User Recommendations


Production management remains MAPICS’ strongest spot, and, therefore, it has often been implemented only in manufacturing divisions of large global organizations that use a Tier 1 ERP product for corporate financials and/or HR applications. Therefore, executing the ambitious initiatives with its modest albeit solid resources compared to the above competitors will be a notable challenge.

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GTM Solutions--Always Watch Out for SAP


For global trade management solutions (GTM) one should never overlook the enterprise applications leader SAP, which in most cases opts for in-house product delivery.

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Analyzing MAPICS' Further Steps After Frontstep Part Five: Challenges and User Recommendations


MAPICS remains a stable company, with a strong financial position, depth of manufacturing knowledge, a strong customer service record, and a developed affiliate channel, which has also broadened its product offering. Combined respective MAPICS and Frontstep customers and partners should be encouraged by the progress of Frontstep’s assimilation. However, there will ultimately be inevitable rationalization within the maze of likely redundant product sets.

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JDA FOCUS 2010 Impressions - Part 2


Part 1 of this blog series talked about my attendance of the JDA FOCUS 2010 conference on the heels of the recent merger between JDA Software (NASDAQ: JDAS) and i2 Technologies. The article first discussed the different geneses and cultures of the two merging parties. One major outcome of the conference was JDA’s unveiled plan to converge most of its existing and acquired

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The Lexicon of CRM - Part 3: From R to Z


CRM. C.R.M. itself is an acronym, standing for Customer Relationship Management. This is part three of a three-part article to provide explanation and meaning for most of the common CRM phraseology. Here, in alphabetical order, we continue the Lexicon of CRM

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Making the Leap to CRM


Making the leap to customer relationship management (CRM) doesn’t have to be a difficult process. But many companies have difficulty knowing how to get their CRM initiative off to the right start. There is, however, a simple, step-by-step process which will help guide your CRM implementation project in the right direction, even if you’ve never implemented a CRM system before.

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EBSuite CRM


The EBSuite CRM web-based solution uses J2EE and Web Services technologies, and includes sales force automation (SFA), customer support and help desk, marketing automation and online/offline campaign management, project management, and mobile CRM modules.  

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Understanding New CRM Functionality: Approaches to Ensure a Well-planned Successful CRM Implementation


Why do some customer relationship management (CRM) implementations fail? The answer: companies’ lack of understanding of their current CRM environments, and of what areas need modification or improvement. Companies with a clear understanding of what they need from a CRM solution—as well as of what CRM means to their business—are more likely to succeed. To clinch that success, some key elements should be assessed first.

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Access Commerce Spices Up North American CRM Fray


In May, Access Commerce, a French CRM vendor, announced the opening of its first USA office in San Diego, California. During Explore 2000, QAD’s annual user conference, Access Commerce announced the release of eCameleon for MFG/PRO.

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SAP Jam


SAP Jam brings together several types of social collaboration including social networking, collaboration with external participants (customers, recruits, partners, vendors, suppliers), structured collaboration for problem solving (business tools to strategize, rank items, enabling groups to weigh in on options, etc.), and business process integration. This combination of features enables businesses to seamlessly bring social into any process: social learning, social opportunity management, collaborative customer engagement, etc.

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