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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 sap crm support salary


SAP Opens The ‘Miss Congeniality’ Contest
While SAP’s determination to become enterprise applications Web Esperanto evangelist is of paramount importance to its customers and for the general market

sap crm support salary  The ‘Miss Congeniality’ Contest SAP Opens The 'Miss Congeniality' Contest P.J. Jakovljevic - December 4, 2001 Event Summary On November 6, SAP AG (NYSE: SAP), the leading provider of business software solutions, detailed its open-standards-based infrastructure that should enable technical interoperability and should drive collaborative business in a heterogeneous IT world. The foundation for all mySAP.com solutions, mySAP Technology reportedly enables collaboration across business processes and among

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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SAP CRM


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Selling Smarter with CRM


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