X
Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
Get free sample report

Compare Software Solutions
Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
Compare Now
 

 sap crm vs salesforce


How to Choose a Hosted CRM Application for SMBs
While virtually all hosted customer relationship management (CRM) applications support sales force automation, marketing campaign management, and customer

sap crm vs salesforce  transactional (ERP) systems. (See SAP CRM On-Demand, February 2006) This evolution towards building a culture of customer-centricity is driven by customer expectations for a more personalized purchasing experience. (See CMO’s Strategic Agenda, December, 2005). Companies focused on retaining their most profitable customers will be the first to invest in resources, services and technologies that support customer-centric initiatives. Integrating customer data to provide both operational and strategic

Read More


Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

Evaluate Now

Documents related to » sap crm vs salesforce

War Looms in the On-demand CRM Market (and Beyond)-But Will You Profit from It?


Salesforce.com is now an almost unstoppable force in the world of on-demand customer relationship management. However, it may be the architect of its own downfall—and Microsoft is poised to take advantage. But will you profit from the Salesforce.com-versus-Microsoft war?

sap crm vs salesforce   Read More

BigIdeas 2011: Of BigMachines’ Quantum Leap - Part 2


Part 1 of this blog series talked about my very first attendance of BigIdeas, BigMachines’ annual user conference that takes place in the fall in Chicago. I wasn’t the only one that attended BigIdeas 2011 for the first time, as in May 2011 the company’s financial backers brought in David Bonnette, a seasoned Oracle executive in the customer relationship management (CRM) realm, as the new president

sap crm vs salesforce   Read More

AribaLIVE 2012: What Was Jolly Good (and What Could Improve) - Part 2


Part 1 of this blog series analyzed the positive impressions from my attendance of the AribaLIVE 2012 user event. Still, while it might appear that Ariba is firing on all cylinders, as is typically the case, Ariba is not all things to all people and no company is without issues. Thus this post will discuss some challenges and related rooms for improvement. To date, Ariba has been

sap crm vs salesforce   Read More

NetSuite CRM+: Customer Relationship Management (CRM) Competitor Analysis Report


This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.

sap crm vs salesforce   Read More

SAP Business All-in-One


Through the SAP Business All-in-One platform, people in businesses around the globe are improving relationships with customers and partners, streamlining operations, and achieving significant efficiencies throughout their supply chains. Today, more than 17,000 companies in over 120 countries run more than 44,500 installations of SAP software.

sap crm vs salesforce   Read More

SAP Announces SAP Business Planning and Consolidation for the SAP EPM Unwired Platform


During the TechEd event in Las Vegas, SAP launched Business Planning and Consolidation 10.0 for the SAP EPM Unwired Platform, enabling users to gain access to a more extensive set of functionalities beyond the common exploration and analysis of information. This new offering is part of a series of mobile innovations planned by SAP last year for business intelligence, enterprise performance

sap crm vs salesforce   Read More

Compiere ERP & CRM


Compiere is an open source ERP software application with fully integrated CRM software solutions. The firm provides a comprehensive solution for small and medium enterprises (SMEs) in distribution and service on a global basis and covers all areas from customer management and supply chain to accounting. Compiere Open Source ERP & CRM especially supports service and distribution (retail and wholesale) industries with an integrated web store, covering material management, purchasing sales, accounting, and customer relations management.

sap crm vs salesforce   Read More

ERP - Distribution Showdown! Microsoft Dynamics NAV vs. Retalix vs. Epicor Enterprise


I'm Dylan Persaud, senior analyst at Technology Evaluation Centers. Welcome to another in our ongoing series of enterprise software Showdowns. Today's Showdown pits three of the top ERP - Distribution solutions against each other in a head-to-head contest: Microsoft Dynamics vs.Retalix vs. Epicor Enterprise! We hope you find this Showdown helpful and informative, and invite your comments and questions.

sap crm vs salesforce   Read More

ERP Showdown-Round 2! Exact Macola ES vs. Infor SyteLine vs. QAD MFG/PRO


I'm Dylan Persaud, senior analyst at Technology Evaluation Centers. Due to the overwhelming response to our first ERP Showdown, we're pleased to present another head-to-head discrete enterprise resource planning (ERP) comparison. Here, then, is ERP Showdown, Round 2!—featuring Exact Macola ES vs. Infor SyteLine vs. QAD MFG/PRO.

sap crm vs salesforce   Read More