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 sap customization in banking industry


TEC Industry Watch: Enterprise Software News for the Week of June 18, 2012
SOFTWARE SELECTIONSLoudoun County Sanitation Authority selects SAP ERPIndustry tags: utilities

sap customization in banking industry  implemented is the latest SAP for Utilities enhancement package (which is specifically tailored to the utilities industry, preconfigured, and includes best industry practices), about 20 percent of the functionality is supposed to be custom developed, which is a lot. Industry-specific versions ideally shouldn’t imply any customization at all. Anyway, it will be interesting to see the output of this project at the projected go-live stage. —Aleksey Osintsev, TEC Research Analyst SAP ERP: TEC profile

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

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CRM for Financial and Insurance Markets

Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or in the field). The company can then use this data for specific business purposes by taking a customer-centric rather than a product-centric approach. CRM applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services.  

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