Founded in 1999, Servigistics, initially a service parts planning and optimization (SPP/O) specialist, has become a full-fledged service lifecycle management (SLM) platform. P.J. Jakovljevic, principal analyst at Technology Evaluation Centers (TEC), runs down the company's history of acquisitions and developments, and interviews Mark Vigoroso, Servigistics' senior vice president of global marketing and alliances.
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Platform providers, such as SAP and Oracle, and 2) Point solution providers, such as ClickSoftware, ServiceMax , PROS , Consona , Inquira , E2open , etc. Our strength over both camps is the breadth of our offering combined with the best-of-breed depth of our individual modules (nearly or completely best-in-class, depending on the module). For instance, in service parts planning, our depth is illustrated by the fact that we have twice as many people in R&D than our closest point-solution competitor has