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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 sap list of customers


SAP SCM-Stepping Out of Obscurity
Major new SAP products are being released in the realms of supply chain management (SCM), manufacturing execution systems (MES), and product lifecycle

sap list of customers  many techniques supported by SAP APO, attempts to provide a problem solution and often involves criteria other than cost or profit, such as rules and priorities. These algorithms search all of the available resources (machines, labor, suppliers, available time, etc.) and match them with the demand, in order to generate replenishment orders. This is in contrast to the so-called fast material resource planning (MRP) function (or response management, if you will), which has to do some post-processing to try

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Relationship Management (CRM)

Customer relationship management (CRM) focuses on the retention of customers by collecting all data from every interaction, every customer makes with a company from all access points whether they are phone, mail, Web, or field. The company can then use this data for specific business purposes, marketing, service, support or sales while concentrating on a customer centric approach rather than a product centric. Customer relationship management defines methodologies, strategies, software, and other web-based capabilities that help an enterprise organize and manage customer relationships. Customer relationship management applications are front-end tools designed to facilitate the capture, consolidation, analysis, and enterprise-wide dissemination of data from existing and potential customers. This process occurs throughout the marketing, sales, and service stages, with the objective of better understanding one’s customers and anticipating their interest in an enterprise’s products or services. 

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Running and Optimizing the Business of IT: The SAP Best-practices Approach


IT has long been seen as one of the best ways to address the challenges of the business environment. Yet the complexity and rigidity of IT infrastructure keep IT from fully serving the business. IT could better help serve your customers and reduce business costs if it were provided as a service. Find out more about IT service management standards and best practices, with a focus on SAP’s approach to IT optimization.

sap list of customers  of IT : The SAP Best Practices Approach : Advanced Benefits Management | Applicant Tracking | Applicant Tracking Software | Applicant Tracking System | Application Change Management | Based Management Benefits | Benefit Management | Benefit Management Definition | Benefits Challenges | Benefits Change | Benefits Change Management | Benefits Communication | Benefits Corporate | Benefits Framework | Benefits Information System | Benefits Information Systems | Benefits Information Technology | Benefits Read More

SAP Broadens Range of Solutions for SMEs


Not many are aware of SAP’s strong heritage in the small to medium enterprise (SME) segment even though more than 80 percent of SAP’s over 250,000 customers are small and midsize companies. Most recently in its bid to grow its number of SME customers, SAP has announced general availability of SAP Business One 9.0, the version of Business One for SAP HANA.

sap list of customers  many are aware of SAP ’s strong heritage in the small to medium enterprise (SME) segment even though more than 80 percent of SAP’s over 250,000 customers are small and midsize companies. Even if some might dismiss these figures for counting the users of the now-iconic SAP Crystal Reports as they are not necessarily true enterprise resource planning (ERP) users, SAP can counter with the figure of the 40,000 users for the SAP Business One ERP solution, which has been designed for SMEs from the word go. Read More

SAP Remains One Of The Market’s Beacons Of Hope


On April 19, SAP announced upbeat results for Q1 2001, contradicting thereby the current market malaise. However, flat currency adjusted license revenue in the US and expected cascading economic slowdown from the US to other markets, may feel like a cutthroat competition, a loss of market share and the fact that not all troubles have been overcome.

sap list of customers  find a case where SAP should not be included on at least an initial long list of vendors in a global ERP selection. The depth and breadth of mySAP.com's offerings may be attractive to a wide range of companies, both industry- and size-wise. However, users should question the company's delivery fulfillment of its strategy and appreciate that integrating SAP's components to other software will remain painstaking despite SAP's commendable initiative in facilitating that. Non-SAP Top Tier customers should Read More

Xchange Adds To The List Of CRM Point Solutions' Casualties Part Two: Market Impact & User Recommendations


Why has it been so difficult for CRM point solution providers to even find a white knight, which has not generally been the case with even ancient ERP products? Could it be that while the traditional introspective mind-set of ERP becomes history, its functionality remains critical and CRM is being absorbed into ERP solutions?

sap list of customers  large suite providers like SAP, Siebel, Oracle or PeopleSoft will indirectly benefit by citing Xchange's case to point out the need for a single-source, viable provider. User Recommendations While we cannot advise Xchange's perturbed customers to remain cool, calm and collected, we do not recommend any knee-jerk reaction either. Due diligence and development of case scenarios for either a radical system change or remaining with the status quo states goes without saying. In the case of a successful Read More

Duty of Care Online


Useful reading for any online business, this white paper offers helpful hints for establishing comprehensive duty of care procedures. When setting up an online business, it is important to consider the legal aspects required—most importantly, an adequate privacy policy, and legally binding terms and conditions. Find out more.

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Tailoring SAP Data Management for Companies of All Sizes


The need for accurate data management such as upload or download of data between a company’s data sources and SAP systems is more critical than ever. Users are relying on manual operations, which are inherently error-prone, and time- and resource-intensive. Today's environment requires enterprise-class automation to overcome these challenges of data management. Learn about one solution that can help improve SAP data management.

sap list of customers  SAP Data Management for Companies of All Sizes The need for accurate data management such as upload or download of data between a company’s data sources and SAP systems is more critical than ever. Users are relying on manual operations, which are inherently error-prone, and time- and resource-intensive. Today's environment requires enterprise-class automation to overcome these challenges of data management. Learn about one solution that can help improve SAP data management. Read More

Analysis of TeleCommunication Systems, Inc. Release of Menu Driven Wireless Web Capability For SMS


The advent of menu driven wireless web capabilities for SMS (Short Message Service) will allow carriers to offer their subscribers fully personalized web based menus for quick access to stock quotes and bi-directional transactions such as e-business or gaming.

sap list of customers  sms,TeleCommunication Systems,Driven Wireless Web Capability,wireless carriers,TCS Short Message Service Center,SMSC,TDMA,GSM networks,menu driven wireless web capabilities for SMS,Short Message Service,internet sms,sms service,sms text messaging Read More

SAS Helps 1-800-FLOWERS.COM Grow Deep Roots with Customers


“SAS business analytics help us put a laser focus on knowing our customers, reducing operating expenses and innovating for the future,” says Chris McCann, president of 1-800-FLOWERS.COM. “As our business has grown from one flower shop to an online gift retailer serving more than 30 million customers, we need SAS’ abilities to really know our customers and turn that knowledge into action." Read the full story now.

sap list of customers  customer retention software,customer retention programs,customer retention program,customer retention strategies,customer relationship software,customer retention,customer relationship management software,customer retention system,building customer loyalty,customer retention marketing,customer loyalty software,customer contact software,customer retention management,customer retention strategy,improve customer retention Read More

SAP HANA Demystified


What is SAP HANA? And how does it work? Download this primer on SAP HANA to get clear answers to these and other questions.

sap list of customers  HANA Demystified What is SAP HANA? And how does it work? Download this primer on SAP HANA to get clear answers to these and other questions. Read More

Rootstock Software New Customers


Rootstock Software is a provider of cloud manufacturing and supply chain management (SCM) applications that integrate “out of the box” with native sales and accounting apps by salesforce.com and FinancialForce.com. This integration seems to have recently helped Rootstock ERP be selected by a couple of new customers. Recently, the vendor announced that Sanergy, a social enterprise in Nairobi

sap list of customers   Read More

Never Was A Story Of More Woe Than This Of RJR And Nabisco


The complex maneuvers involved in RJR’s divestiture of Nabisco will prove simple compared to the efforts required to join Kraft and Nabisco in a way that ensures future success.

sap list of customers  advanced planning and scheduling,advanced planning system,lean supply chain,supply chain inventory,supply chain system,supply chain systems,production management system,manufacturing supply chain management,manufacturing scheduling system,scheduling manufacturing,production planning system,production scheduling system,planning manufacturing,manufacturing planning software,manufacturing capacity planning Read More

Moving Your Customers From TDM to IP


As the global marketplace continues to become more competitive, enterprises are struggling with how to retain their competitive edge. While many have transferred their databases to internet protocol (IP) to replace outdated systems, some have yet to upgrade their phone systems as part their strategy. Discover how migrating to voice over IP (VoIP) as part of an overall telecommunications strategy can help your business.

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SAP Delivers Innovative Supply Chain Execution Solutions


SAP recently announced the general availability of the 9.1 versions of the SAP Transportation Management (SAP TM) and SAP Extended Warehouse Management (SAP EWM) applications in its continuous pursuit of innovating its supply chain execution (SCE) platform. This release is heralded as the next step in SAP’s integrated SCE platform, enabling its customers to achieve efficient logistics and order fulfillment processes.

sap list of customers  Supply Chain Execution Solutions SAP recently announced the general availability of the 9.1 versions of the SAP Transportation Management (SAP TM) and SAP Extended Warehouse Management (SAP EWM) applications in its continuous pursuit of innovating its supply chain execution (SCE) platform. This release is heralded as the next step in SAP’s integrated SCE platform, enabling its customers to achieve efficient logistics and order fulfillment processes. Read More

Analysis of Active Voice's Acquisition of PhoneSoft, Inc.


Active Voice will integrate all of PhoneSoft's functionality into their existing "Unity" voice-messaging product to target Lotus Notes Domino R5.

sap list of customers  voicemail,faxing,voice mail,business telephone,notes 8.5,unified messaging,virtual phone,800 service,domino server,phone answering system,domino notes,digital phone system,virtual pbx,free voicemail,telephone answering service Read More