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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 sap market trends in support


A Semi-open Source Vendor Discusses Market Trends
A response to trends in the open source software market comes this time from relative newcomer provider xTuple. This vendor’s footprint isn’t entirely in the

sap market trends in support  claimed that their products, SAP Business ByDesign and GSinnovate (available since late 2006; see A Veteran Enterprise Resource Planning Vendor Makes a SaaS-y Statement ) respectively, were the first to offer on-demand SaaS solutions from the ground up (starting with the basics). However, xTuple scoffs at both vendors; OpenMFG was, according to xTuple's CEO, SaaS-compliant back in 2004. As for the dilemma about multi-tenant, SaaS, on-demand versus single-tenant, on-premise deployment (and whether any

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Intelligence (BI)

Business intelligence (BI) and performance management applications enable real-time, interactive access, analysis, and manipulation of mission-critical corporate information. These applications provide users with valuable insights into key operating information to quickly identify business problems and opportunities. Users are able to access and leverage vast amounts of information to analyze relationships and understand trends that ultimately support business decisions. These tools prevent the potential loss of knowledge within the enterprise that results from massive information accumulation that is not readily accessible or in a usable form. It is an umbrella term that ties together other closely related data disciplines including data mining, statistical analysis, forecasting, and decision support. 

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Current Trends in Supply Chain Analytics Systems


Supply chain analytics is gaining popularity with organizations, as it is an effective mechanism to monitor and track supply chain performance. And with new technological innovations promising to enhance these tools, businesses can look forward to benefiting more fully from this area of supply chain management.

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Essential ERP - Current Market Trends - Part II


ERP applications are designed to optimize an organization’s underlying business processes — primarily accounting/financial, manufacturing, distribution, and human resources/payroll. This note identifies current trends in the ERP market that we believe are the direct consequence of vendors’ attempts to 1) resolve current ERP functional and/or technological deficiencies, and/or 2) expand software sales both within their existing and potential customer bases.

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9 Innovation and Product Development Software Market Trends and Predictions


TEC's principal analyst P.J. Jakovljevic runs down the state of the innovation and product development software market, recapping recent trends and looking ahead to likely areas of growth in 2015.

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SAP as a Retail Market Force: More Fact Than Fiction


Can SAP, a market and technology leader in business management software, translate its success in the manufacturing industry to retail? TEC principal analyst P.J. Jakovljevic reviews the complexities of this master vertical and the steps SAP has taken to address them. The ensuing candid discussion with the SAP Retail Industry team sheds some light on SAP’s strategy with regard to the retail industry.

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SAP—Making HANA More Attractive in the Cloud


At a recent virtual event, SAP unveiled the next steps in the evolution of the SAP HANA Cloud Platform. Read about the key strategies spearheading SAP HANA's evolution in the cloud.

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A Modern Approach to Improving Customer Support


As products become more complex and customer expectations continue to rise, service and support become increasingly difficult. So how can service and support managers transcend these problems and use each customer interaction to build customer loyalty and drive service leveraged revenue? By empowering customers with Web 2.0 technology and enabling users to manage their own experiences. Find out how.

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Mid-market Strategies: Innovation for the Midsize Enterprise


Small and midsize companies must improve their decision-making abilities to respond quickly to changing market conditions—and compete with larger competitors. Better decision making means having the right insight into the right information. Performance management solutions can help by linking strategy with execution so managers have the insight to grow revenue, reduce operating costs, and improve processes. Learn more.

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The Biggest SAP Product Launch in a Quarter Century and What it Means to ERP


SAP Business Suite 4 SAP HANA (SAP S/4HANA), SAP's next-generation business suite, is being touted as the company's largest product development undertaking since the launch of the venerable client/server SAP R/3 offering in 1992. TEC's principal analyst P.J. Jakovljevic takes an in-depth look at S/4HANA in his latest product note, including the advances made with the new product and how they result in the solution's promised simplicity, speed, and flexibility. SAP's release event left him with lots of questions though, and he explores how current customer migration will work and what challenges users and SAP may face in S/4HANA adoption and deployment.

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SAP HANA Demystified


What is SAP HANA? And how does it work? Download this primer on SAP HANA to get clear answers to these and other questions.

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Hanging on the Telephone: Antivirus Cold-calling Support Scams


Service support scammers rely on the naiveté of their victims in order to persuade them to grant access to their computers and credit card details. There’s very little a security company can do directly to prevent this activity, apart from keeping its own software up to date so as to detect malware and block as many threats as possible. Read this white paper to find out about different types of scams that threaten your data security.

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