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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 sap premium support


SAP Support - From Reactive to Proactive
I recently attended the SAP Active Global Support (AGS) Analyst Summit in Costa Mesa, California, along with a member of TEC’s software selection services team.

sap premium support  make sure that their SAP solution is being proactively managed. The truly proactive support offerings are the premium engagement services offered as SAP ActiveEmbedded and SAP MaxAttention. These services will cost a customer more than Enterprise Support, but the services that SAP can provide under these offerings are extremely valuable to all SAP customers. Unless a company is extremely confident that their SAP solution is being optimally managed on all levels, it would make a lot of sense to engage

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Intelligence (BI)

Business intelligence (BI) and performance management applications enable real-time, interactive access, analysis, and manipulation of mission-critical corporate information. These applications provide users with valuable insights into key operating information to quickly identify business problems and opportunities. Users are able to access and leverage vast amounts of information to analyze relationships and understand trends that ultimately support business decisions. These tools prevent the potential loss of knowledge within the enterprise that results from massive information accumulation that is not readily accessible or in a usable form. It is an umbrella term that ties together other closely related data disciplines including data mining, statistical analysis, forecasting, and decision support. 

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Documents related to » sap premium support

Case Study: Heineken USA


Heineken USA imports, markets, sells, and distributes its premium beer products through its network of 650 beer distributors. This supply chain requires precise forecasts and meticulous planning—and an easy-to-understand forecasting tool that provides greater transparency in the collaborative forecasting process. Discover more about the benefits of the forecasting solution on Heineken’s sales and operations planning.

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SAP Industry Solutions for Mid-market Companies


For over a decade, SAP has offered industry-specific applications, starting with oil and gas and utilities solutions. Media, insurance, chemicals, banking, and public sector offerings have followed, highlighting SAP's lesser-known side as a market-oriented provider of industry-tailored solutions.

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SAP Institutes Control Center Approach for Premium Implementations and Operations


A common myth in the enterprise applications space is that ongoing support and maintenance are only about “keeping the lights on.” Rather, support and maintenance should be innovation enablers to help companies become agile real-time enterprises, by more quickly deploying new capabilities and business models. Innovation cycles are becoming shorter, so the ability to maintain a competitive edge

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SoftBrands to Institute Fourth Shift for SAP Business One Manufacturing Work-Plan Part Five: Challenges and User Recommendations


Make sure that what you select now will keep abreast of the technology changes in the future. It may sometimes be more beneficial to implement the right solution slowly than to rush the wrong one into place.

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SAP Announces Availability of HANA-based ERP


Today is a big day for SAP and its customer base—at the SAP conference in New York the world-leading vendor has announced general availability of SAP Business Suite powered by SAP’s newest technical platform, SAP HANA. What does it mean for businesses and other organizations that are potential and current clients of SAP? To bypass the technical details and terminology, the HANA platform is

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SAP Versus Oracle JD Edwards EnterpriseOne: Anatomy of a Decision


The answer may lie in the responses JD Edwards customers gave as to why they selected EnterpriseOneover SAP.

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SAP Powers CRM With HANA


At CeBIT 2013, in Hanover, Germany, SAP made public that its SAP Customer Relationship Management (SAP CRM) application is now powered by the SAP HANA platform. Made available to SAP employees, the solution facilitates real-time access to business-critical data. According to the press release, the migration of a business-critical CRM system to SAP CRM powered by SAP HANA was done in 2.5 months

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SAP Software to Include Fiori User Experience, Free


SAP has responded to customer pressure and announced that SAP Fiori user experience and SAP Screen Personas software will be included with SAP software.

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SAP PLM


SAP PLM integrates all participants in the development process: designers, suppliers, manufacturers, and customers. SAP's product attempts to keep engineering from being a linear value chain, but rather a three-dimensional, collaborative community focused on a common goal. SAP PLM provides a solution for companies that require proactive quality management to improve equipment and plant performance. SAP PLM is delivered through mySAP Enterprise Portal, which is a role-based portal solution. The solution provides Web-based access to internal and external content, applications, and services. SAP PLM integrates with mySAP Supply Chain Management, mySAP Customer Relationship Management, mySAP Supplier Relationship Management, mySAP Exchanges, and SAP's enterprise resource planning (ERP) offerings.  

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Navigator One for SAP Business One


Navigator One is a suite of modules for SAP Business One—a business management software application designed specifically for small to midsize businesses (SMBs). Used by over 23,000 customers today, SAP Business One manages business functions across sales, operations, service, and financials, in an integrated software system. The Navigator One modules extend the core SAP Business One functionality in a completely integrated, same-look-and-feel option for Navigator’s customers and partners. · Production One is targeted at companies looking to track detailed costs and production processes during assembly or production. It can help production-oriented organizations mange their labor and material costs using touch-screen and bar-code collection devices.· Production One advanced planning and scheduling (APS) allows simultaneous scheduling of machines, labor, and tooling. The add-on also features dynamic inventory allocation and multilevel pegging for schedules.· Distribution One is designed for warehouse management and advanced forecasting and planning. It includes functionality for finance, sales, purchasing, customer management, stock control, and warehouse management for wholesalers and distributors.· Service One is aimed at companies that need to perform field service or depot repair and track warranties and maintenance. It can help service-oriented organizations process service calls, schedule, and dispatch technicians.· Project One provides project costing and project management for more project-oriented organizations, including firms that need to track construction-type projects.· Retail One provides point-of-sale (POS) capabilities for other over-the-counter (OTC) sales or bar-code/touch-screen-enabled retail sales. It supports credit cards and debit cards transactions, customer loyalty tracking, and store sales and inventory tracking. Navigator also provides additional functionality for rules-based product configuration, advanced shipping, credit card transactions, bin management, revenue recognition, return merchandise authorizations (RMAs), and bar-code data collection.

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