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IFS Wins in Field Service Management
While it may not be surprising that IFS has lately had a streak of enterprise resource planning (ERP) and enterprise asset management (EAM) wins in its

sap service contract management  preparation process. Ericsson Ditches SAP for IFS More recently, IFS announced that Ericsson , a leading provider of communications technology and services, has chosen IFS Metrix Service Management to support business-critical processes in its  Hardware Services business unit . The contract includes services, software licenses, and maintenance, valued at approximately $2 million. The IFS solution will support the organization’s global hardware-related services, including both forward and reverse Read More...
Field Service Management (FSM)
Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter r...
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Documents related to » sap service contract management


Federal Contract Management and Vendors' Readiness Part Three: Meeting Federal Requirements
Companies that are not already offering the capabilities of meeting the exacting, stringent requirements of federal agencies will likely not be able to tap the

sap service contract management  IFS , Intentia , SAP , Glovia , and Ramco Systems offer more integrated capabilities like automated maintenance scheduling, tracking, and management; remote diagnostics; reliability centered maintenance (RCM); fleet or facility management and planning; centralized access to engineering data; parts planning, sourcing, valuation, and category spend management; asset performance reporting, and so on. For more information, see EAM Versus CMMS: What's Right for Your Company? Competition also comes from the Read More...
Upside Software Remains on the Upside of the Contract Management Market
My recent article entitled “Why Should Enterprises Manage their Contracts Closely?” analyzed the importance of enterprise-wide contract lifecycle management

sap service contract management  ,  Frictionless Software by SAP , and  Procuri (which had previously acquired Contract Management Systems Inc. [CMSI] )by Ariba . For its part,  Oracle has both its own CLM capabilities as part of its E-Business Suite (EBS) and via acquisitions of PeopleSoft and Primavera . Upside Software: A CLM Leader (Under Its Own Steam) Edmonton, Alberta (Canada)-based Upside Software certainly does not belong in the abovementioned group of acquired vendors. Founded in 2000 with no VC involvement, Upside is a Read More...
SAP to Acquire Fieldglass for Contingent Workforce Management
SAP has announced its intent to acquire Fieldglass, a provider of procuring and managing contingent labor and services.

sap service contract management  the acquisition should position SAP to deliver a platform for businesses to manage their entire workforce—both temporary and permanent staff—from recruitment through retirement.   At the recently held Ariba LIVE 2014 conference, there were hints about impending integration between Ariba and SuccessFactors to handle the growing service contract workforce. Fieldglass should fit in well in this mix, while SAP's innovations in cloud, in-memory, and mobile technology are poised to transform workforce Read More...
Supply Chain Management Systems for Service and Replacement Parts: Players, Benefits, and User Recommendations
Improved service management boosts revenue from both service offerings and new product sales, while improved customer service and enhanced offerings increase

sap service contract management  possibly SCP too) leader SAP has long been dabbling with delivering a spare parts and MRO solutions, via a longstanding alliance with Caterpillar-Ford Motor , but a solid, commercially available solution is yet to come. International Business Systems (IBS) has capabilities in determining part criticality measures and optimum service levels, as a result of its acquisition of Stratman Software . Yet, today's ERP systems generally do not contain adequate, let alone advanced spare parts planning Read More...
A Green Guide to Streamlining Field Service Operations: Saving Money . . . and the Planet
With three primary “green” benefits to implementing cutting-edge field service technology solutions, every company—across any industry—can justify the effort

sap service contract management  Green Guide to Streamlining Field Service Operations: Saving Money . . . and the Planet With three primary “green” benefits to implementing cutting-edge field service technology solutions, every company—across any industry—can justify the effort based on the specific priorities that speak to it. In this analysis, we will review each of these benefits, outlining the range of advantages and concrete ROI. Regardless of a company’s priorities, this multi-layer list of benefits makes the decision a Read More...
Unified Performance Management: The Key to Successful Performance Management
Managing performance requires that business and IT, working collaboratively, develop a vision of how to integrate information and technology to improve the

sap service contract management  what is performance management,bpm tools,open source bpm,bpm suite,bpm tutorial,financial performance management,performance management framework,performance management tools,pm performance,sales performance management,bpm system,bpm tool,effective performance management,employee performance management software,performance management plan Read More...
10 Principles for Knowledge Management Success
Knowledge management (KM) can mean different things to an organization depending upon the nature of the initiative. KM is not a technology or set of

sap service contract management  Principles for Knowledge Management Success 10 Principles for Knowledge Management Success If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. Comprehensive analytics provide the insights needed for assessing agent performance, continuously improving the customer experience, and making a solid business case for knowledge management . Source : Consona Resources Related to 10 Principles for Knowledge Management Success : Knowledge Read More...
IFS Field Service Management: Field Service Management (FSM) Competitor Analysis Report


sap service contract management  Field Service Management: Field Service Management (FSM) Competitor Analysis Report Read More...
Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies

sap service contract management  Customer Relationship Management and Service Resolution Management A customer relationship management (CRM) system that accommodates complex customer-facing processes requires four key factors to give the system a competitive advantage. The first key factor lies in the application's ability to develop a complete customer profile that supports multiple business units and products. Service organizations need a wide range of customer data, including demographics, financial status, and current and Read More...
Logility Voyager Solutions for Supply Chain Management (SCM) Certification Report
Logility Voyager Solutions is now TEC Certified for online evaluation of supply chain management solutions in the Supply Chain Management (SCM) Evaluation

sap service contract management  global supply chain management,supply chain management programs,supply chain management tools,integrated supply chain management,supply chain management systems,supply chain management solutions,supply chain management consulting,supply chain management company,supply chain management definition,define supply chain management,software supply chain management,supply chain management strategies,green supply chain management,supply chain management articles,supply chain management system Read More...
Understanding IBM Lotus Web Content Management Software
IBM Lotus Web Content Management software is IBM’s Web content management system offering. Lotus Web Content Management software provides tools to apply

sap service contract management  IBM,content management web,web content management,content delivery,web content management system,web content manager,content management site web,web content management site,web site content management,web content management software,web content management systems,web content management for,content authoring,cms web content management,free web content management Read More...
Do You Need a Content Management System?
Understanding what content management means is the first step to determine how a solution will suit your company. Because of the abundance of information both

sap service contract management  enterprise content management,content management systems,intranet content management,php content management,content management software,content management solutions,content management solution,web content mangaement,content management cms,open source content management,ecm content management,content management system,content management server,site content management,content management tools Read More...
Selecting Enterprise Asset Management (EAM) for Design, Operate, Maintain
Design-operate-maintain is an approach to asset management designed to maximize value over the entire asset lifecycle—from asset planning and design through

sap service contract management  design-operate-maintain,enterprise asset management,it asset management,asset management systems,fixed asset management,software asset management,oracle enterprise asset management,asset management system,enterprise asset management software,asset management solutions,sap enterprise asset management,asset performance management,asset management solution,asset manager software,digital asset management Read More...
Capitalizing on Advanced Inventory Management
Today’s distributors have an opportunity to drive performance to new levels by investing in advanced inventory management. These companies can expect to

sap service contract management  on Advanced Inventory Management In today's fast moving global marketplace, innovative companies are using their inventory to gain the competitive edge. Rather than manage inventory at the facility or company level, enterprising companies are using network-based inventory management software, which allows them to position their inventory where it is most needed and can provide the most profitability. By distributing inventory in its most advantageous positions, companies are able to achieve a Read More...

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