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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 sap service industry comparison


Giving Service Companies a Fast Start: SAP Business All-in-One Fast-start Program
Whatever you offer as a service provider, success depends on how well you manage key accounts to ensure long-term relationships and the highest possible margins

sap service industry comparison  Fast Start Program | SAP Solution | SDK Component | Service Management Software | Service Module | Software Asset Management | Software Change Management | Software Development | Software Management | Software Module | Software Solutions | Solution Builder | Solutions | Solutions Systems | Strategic Human Resource Management | Strategic Management | Strategic Plan | Strategic Planning | Strategic Planning Management | Strategic Planning Process | Strategic Thinking | Strategies Management | Strategy

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Field Service Management (FSM)

Field service management (FSM) software is a set of functionalities for organizations or departments within organizations that have as main focus the intallation, maintanance, reparing, and meter reading for industries relying heaviling on equipment. FSM workers require functionality for customer engagement management, service and asset management as well as workforce management. Since most activities in FSM take place outside of the office, mobility is a big component of the a FSM software solutions. Typically, FSM software is not used as a stand-alone solution, as it needs to integrate with Financials, ERP, CRM and EAM to ensure accurate data exchange. Even if its main purpose is to maintain and repair equipment, it can also be used to gather customer satisfaction and equipment performance feedback. To allocate human resources efficiently, workforce management is an integral part of an FSM system. 

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Documents related to » sap service industry comparison

TEC Industry Watch: Enterprise Software News for the Week of August 13, 2012


SOFTWARE SELECTIONSSwiss investment bank UBS selects cloud-based Oracle’s Fusion Human Capital ManagementIndustry tags: Finance and Banking "With extensive worldwide operations, UBS provides its clients with wealth management, asset management, and investment and (in Switzerland) retail banking. A cloud-based HCM solution indeed can be a good option, technically. Traditionally there have been

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Comparison of ERP and CRM Markets' Life cycle Snapshots


Today's enterprise applications are required as a matter of course to address more than the processes taking place within the walls of an enterprise. Almost all traditional ERP vendors (small and big alike) had to experience a wake-up call and have long been trying to expand their product offering in tune with the ever-changing trends and requirements of the new collaborative economy. The need for providing a full, comprehensive CRM suite rather than an individual solution or a bundle of point solutions for each distinct CRM area remains firm, and will urge further market consolidation.

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ERP for Services Software Comparison Report


To find out, simply use TEC's ERP for services comparison reports to compare any three ERP for services solutions of your choice.

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TEC Industry Watch: Enterprise Software News for the Week of August 27, 2012


SOFTWARE SELECTIONSMid-sized refractory products manufacturer selects EnterpriseIQ ERP from IQMS Industry tags: manufacturing "The reasons why Riverside Refractories Inc. decided to replace its existing ERP system aren't unique—the old legacy system's inflexibility and inability to support manufacturing needs in the changing business environment had started impeding the company's operations. The

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SAP Gets Serious with SAP HANA and Mobility


Yesterday in San Francisco, SAP held a press conference to make two (perhaps three) major announcements about its strategy for the data management and mobility spaces. These announcements unveiled big-time movement in two major IT areas: data management and mobility. SAP HANA and Sybase At the press conference, Vishal Sikka, member of the SAP Executive Board for Technology and

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How to Convert Service Calls Into Sales


In the white paper how to convert service calls into sales, you'll discover how real-time offer management allows your company to continuously lear...

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SAP Announces SAP Business Planning and Consolidation for the SAP EPM Unwired Platform


During the TechEd event in Las Vegas, SAP launched Business Planning and Consolidation 10.0 for the SAP EPM Unwired Platform, enabling users to gain access to a more extensive set of functionalities beyond the common exploration and analysis of information. This new offering is part of a series of mobile innovations planned by SAP last year for business intelligence, enterprise performance

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4 Steps to Choosing the Right Device for Field Service Mobility


Choosing the right device for field service management needs is not easy. This white paper will guide you through the different factors, including your organization’s technology outlook, how a customer’s perceptions of you might be affected by the device, and how the hardware features make your employees more efficient. Know the four steps to consider for choosing the right device for your field service mobility needs.

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Using Service Management Software to Enhance the Customer Experience


These days, high quality is a customer expectation; product features and related service become competitive differentiators. So how can service management software for field service and for depot repair be leveraged to drive up customer satisfaction levels, increase sales of service offerings, and thereby drive revenue and margin? Read this whitepaper to learn more, with a special emphasis on some of the new and emerging technologies that best-in-class companies will adopt in the months to come.

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Self Service Business Intelligence


Self service BI is technology that provides non-technical individuals who need data with the ability to gather and display meaningful information. The technical and business complexities of identifying data sources, transforming and integrating data sets, enhancing data quality, and providing a data repository are necessarily addressed before a self service BI application is made available. Read this white paper to learn more about how the technical framework and infrastructure for supporting self service BI underlies the foundation of a successful business solution and how to approach deployment of such as solution.

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