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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 sap telesales


SAP Details CRM Plans
On November 9, SAP outlined its Customer Relationship Management plans in preparation for its product delivery next month. In December the company is expected

sap telesales  driver for business revenue, SAP chairman Hasso Plattner said on November 9 at a briefing on SAP's front-office strategy. It is a heady statement for the company, whose forays into CRM over the past year have been troubled at best, with significant delays in application delivery. Yet the company has stated that it would be rolling out its crucial front-office components next month, and will round out its basic CRM suite by early next year. On Dec. 15, the company will ship a telesales application, as

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Intelligence (BI)

Business intelligence (BI) and performance management applications enable real-time, interactive access, analysis, and manipulation of mission-critical corporate information. These applications provide users with valuable insights into key operating information to quickly identify business problems and opportunities. Users are able to access and leverage vast amounts of information to analyze relationships and understand trends that ultimately support business decisions. These tools prevent the potential loss of knowledge within the enterprise that results from massive information accumulation that is not readily accessible or in a usable form. It is an umbrella term that ties together other closely related data disciplines including data mining, statistical analysis, forecasting, and decision support. 

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Documents related to » sap telesales

To SaaS or Not, Is That a Question? - SaaSy Discussions (Part IIc)


The first part (Part II) of this blog series described the opportunities for software as a service (SaaS) or on-demand applications, especially in the current difficult economic milieu. Part II and Part IIa then analyzed the top five SaaS assumptions (misconceptions) recently outlined by Gartner. Part IIa and Part IIb also analyzed the major technical considerations that any vendor has to go

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ERP: Origins, Developments, and Trends


ERP first developed as a form of inventory control and later grew to link disparate bodies of information together from across the enterprise. Now, ERP enhancements include SCM, CRM, and e-commerce features, just to name a few. However, where is this technology going? What does it mean now?

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Best Software Delivers More Insights To Its Partners (As Well As To The Market) Part Three: Market Impact


With Best having already captured a lion's share of the market estimated to consist of several millions of small enterprises or ~$14 billion in revenue opportunity, and continuing to capture new customers, the likes of MBS will likely have their work cut out for them despite their recently unveiled sound strategy and product offering.

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Will Sage Group Cement Its SME Leadership with ACCPAC and Softline Acquisitions? Part Four: Market Impact


Given Sage's revenue level is quite higher than those of Geac, MBS, SSA Global, and Lawson Software, making it an ultimate juggernaut within the SME market per se, the time has long come for its mind share to become commensurate with its size.

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SAP Lumira Cloud


SAP Lumira Cloud is a self-service business intelligence (BI) solution that empowers users to explore information and reveal hidden insights with drag-and-drop ease. Flexible licensing options and rapid cloud deployment help save time and money.

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SAP HANA Demystified


What is SAP HANA? And how does it work? Download this primer on SAP HANA to get clear answers to these and other questions.

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SAP CRM


SAP CRM has been used in over twenty-five industries including automotive, chemicals, consumer products, professional services, high tech, and wholesale distribution. Its features include partner channel management, marketing, sales, professional services, interaction center management, real-time offer management, web channel management, trade promotion management, and business communication management.  

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The Biggest SAP Product Launch in a Quarter Century and What it Means to ERP


SAP Business Suite 4 SAP HANA (SAP S/4HANA), SAP's next-generation business suite, is being touted as the company's largest product development undertaking since the launch of the venerable client/server SAP R/3 offering in 1992. TEC's principal analyst P.J. Jakovljevic takes an in-depth look at S/4HANA in his latest product note, including the advances made with the new product and how they result in the solution's promised simplicity, speed, and flexibility. SAP's release event left him with lots of questions though, and he explores how current customer migration will work and what challenges users and SAP may face in S/4HANA adoption and deployment.

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IT Telesales: The Key to Short-term Technology and Software Revenue Growth


Companies often overlook telesales as a vital source of core revenue. In fact, telesales can be a major driver of software sales and can make an impact far more quickly than field-based enterprise selling. Find out how IT telesales can assist with revenue growth, discover the keys to improving your IT telesales success, and learn why telesales usually involves identifying smaller, more product-focused opportunity.

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SAP Jam


SAP Jam brings together several types of social collaboration including social networking, collaboration with external participants (customers, recruits, partners, vendors, suppliers), structured collaboration for problem solving (business tools to strategize, rank items, enabling groups to weigh in on options, etc.), and business process integration. This combination of features enables businesses to seamlessly bring social into any process: social learning, social opportunity management, collaborative customer engagement, etc.

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