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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 sap telesales


SAP Details CRM Plans
On November 9, SAP outlined its Customer Relationship Management plans in preparation for its product delivery next month. In December the company is expected

sap telesales  driver for business revenue, SAP chairman Hasso Plattner said on November 9 at a briefing on SAP's front-office strategy. It is a heady statement for the company, whose forays into CRM over the past year have been troubled at best, with significant delays in application delivery. Yet the company has stated that it would be rolling out its crucial front-office components next month, and will round out its basic CRM suite by early next year. On Dec. 15, the company will ship a telesales application, as

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Business Intelligence (BI)

Business intelligence (BI) and performance management applications enable real-time, interactive access, analysis, and manipulation of mission-critical corporate information. These applications provide users with valuable insights into key operating information to quickly identify business problems and opportunities. Users are able to access and leverage vast amounts of information to analyze relationships and understand trends that ultimately support business decisions. These tools prevent the potential loss of knowledge within the enterprise that results from massive information accumulation that is not readily accessible or in a usable form. It is an umbrella term that ties together other closely related data disciplines including data mining, statistical analysis, forecasting, and decision support. 

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Documents related to » sap telesales

ERP: Origins, Developments, and Trends


ERP first developed as a form of inventory control and later grew to link disparate bodies of information together from across the enterprise. Now, ERP enhancements include SCM, CRM, and e-commerce features, just to name a few. However, where is this technology going? What does it mean now?

sap telesales  it was reported that SAP 's SCM revenue outpaced industry leaders i2 Technologies , Ariba , and Manugistics . Incorporating SCM functionality may be a way to circumvent MRP II's capacity planning limitations. Furthermore, APS, a subset of supply chain planning (SCP), allows users to create a feasible schedule using identified, finite constraints. Finite capacity creates simulations and allows the user to analyze the results prior to committing to the action. SCM also addresses the need for enhanced Read More

Best Software Delivers More Insights To Its Partners (As Well As To The Market) Part Three: Market Impact


With Best having already captured a lion's share of the market estimated to consist of several millions of small enterprises or ~$14 billion in revenue opportunity, and continuing to capture new customers, the likes of MBS will likely have their work cut out for them despite their recently unveiled sound strategy and product offering.

sap telesales  of Microsoft, IBM , SAP , or even Intuit for that matter have. Thus, Best Software does not intend to remain a tacit lower mid-market (i.e., SME) powerhouse any longer. Given its parent's notable revenue level coming close to, e.g., J.D. Edwards' revenue, and being quite higher than those of Geac, Microsoft Business Solutions (MBS), SSA GT/Baan and Lawson Software , making it an ultimate juggernaut within the SME market per se, the time has come for Best Software's mind share to become commensurate to Read More

Will Sage Group Cement Its SME Leadership with ACCPAC and Softline Acquisitions? Part Four: Market Impact


Given Sage's revenue level is quite higher than those of Geac, MBS, SSA Global, and Lawson Software, making it an ultimate juggernaut within the SME market per se, the time has long come for its mind share to become commensurate with its size.

sap telesales  those Microsoft, IBM , SAP , or even Intuit for that matter have. Given Sage's revenue level is quite higher than those of Geac , MBS, SSA Global , and Lawson Software , making it an ultimate juggernaut within the SME market per se, the time has long come for its mind share to become commensurate with its size. The above merging vendors all understand their market well and have thus gained market and mind share as well as loyal customers. In addition to product offering, they have long heavily invested Read More

Enterprise Applications--The Genesis and Future, Revisited Part Five: More on ERP Evolution


If the ultimate objective is to win and retain customers, one must consider the entire chain, which includes traditional enterprise resource planning (ERP) and supply chain management (SCM) functions as well as the once considered more remarkable and supposedly more relevant CRM and e-commerce activity.

sap telesales  large ERP providers like SAP , PeopleSoft , and Oracle can claim bigger CRM-related revenues than every pure-CRM vendor except for Siebel Systems that still clings to its CRM leadership position (see Comparison of ERP and CRM Markets' Life Cycle Snapshots ). Some demarcation line here could be that ERP vendors are successfully selling into their manufacturing install base, while CRM specialists stronghold remains the service sectors where ERP as not gained much religion. This is Part Five of a six-part Read More

SAP for Consumer Products: SAP Trade Promotion Management


The pressure to generate demand for consumer products is constantly increasing. Whether managing customer relationships, achieving increased sales, or introducing new products, the area of marketing expenditure is complex and prone to error. That’s why you need a solution drawing together all the activities needed to analyze, plan, sell, execute, validate, and evaluate your products in a closed-loop process.

sap telesales  for Consumer Products: SAP Trade Promotion Management The pressure to generate demand for consumer products is constantly increasing. Whether managing customer relationships, achieving increased sales, or introducing new products, the area of marketing expenditure is complex and prone to error. That’s why you need a solution drawing together all the activities needed to analyze, plan, sell, execute, validate, and evaluate your products in a closed-loop process. Read More

SAP Remains Vital Amid Ailing Market And Internal Adjustments Part 1: Recent Announcements


Recently, SAP announced solid results for Q4 2001, in contrast to the current soft market. Although not all troubles seem to have been left behind, as can be seen from reduced license revenue, and while some may question SAP's justification of merging its two subsidiaries, a positive sign is that SAP has meanwhile become much more nimble to spar with any disturbance factors.

sap telesales  Portals in Leipzig, Germany, SAP AG (NYSE: SAP), a leading provider of business software solutions, announced the next generation of the mySAP Business Intelligence (mySAP BI) solution. Major enhancements to this solution are envisioned to enable companies to achieve true business intelligence by providing the business ability to deploy the access, analysis and delivery of any information, structured and unstructured, to anyone throughout the enterprise and beyond To achieve this capability, mySAP BI Read More

SAP for the Chemicals Industry: Challenges and User Recommendations


Using the SAP ERP Chemicals Packaged Solution may represent a significant advantage—but only if SAP is the right enterprise resource planning system for the prospective user company, and if the prepackaged business processes are a suitable fit.

sap telesales  said many times before, SAP AG (NYSE: SAP) has ruled for some time in the upper tier of the chemicals kingdom, but competition in the chemicals mid-market is far from non-existent, given strong offerings from vendors such as Oracle , Ross Systems / CDC Software , Infor , 3i-Infotech , SSI-World , and SSA Global . These are only the mainstream enterprise resource planning (ERP) vendors focusing on the chemicals industry. There are also a number of point solution providers that cater to several Read More

SAP - A Humble Giant From The Reality Land? Part 2: Expanding Functionality


During its international e-business conference, SAPPHIRE, SAP displayed a bullish attitude, contradicting the current market malaise. SAP touts a multi-pronged answer to prevailing heterogeneous IT environments. The company is staking its future on five pillars - exchanges, portals and the three extended-ERP applications: customer relationship management (CRM), supply chain management (SCM), and product life-cycle management (PLM).

sap telesales  Part 2: Expanding Functionality SAP - A Humble Giant From The Reality Land? Part 2: Expanding Functionality P.J. Jakovljevic - August 1, 2001 Event Summary  During its international e-business conference, SAPPHIRE, on June 12--15, SAP AG (NYSE: SAP), the leading provider of business software solutions, released a spate of upbeat announcements in its effort to portray itself as a reformed vendor of choice for all aspects of e-Business, including planning and collaboration. As an illustration thereof, SAP Read More

SAP Tries Another, Bifurcated Tack At A Small Guy


As the battle for the mid-market intensifies and each Tier 1 vendor is exhibiting its bag of tricks for small-to-medium enterprises, SAP is trying a twofold strategy of promulgating its mySAP.com offering for the higher-end of the mid-market, while offering a recently acquired product to appeal to complexity-adverse smaller enterprises.

sap telesales  Summary On March 21, SAP AG (NYSE: SAP), the leading provider of enterprise applications, reported business success at CeBIT conference, including new partnerships and first wins for a new product offering that comprises one part of SAP's recently espoused bifurcated program to more successfully vie for small-to-medium enterprises. SAP, although the market leader, has nonetheless long been regarded too unwieldy and costly for this target market. Still, not wanting to be left out of the gold rush for the Read More

SAP Announces Investment in Catalyst International


ERP giant SAP AG announced on September 1 that it had acquired nearly a 10% stake in warehouse management system (WMS) vendor, Catalyst International Inc.

sap telesales  Investment in Catalyst International SAP Announces Investment in Catalyst International S. McVey - September 1st, 1999 Event Summary ERP giant SAP AG announced on September 1 that it had acquired nearly a 10% stake in warehouse management system (WMS) vendor, Catalyst International Inc. In return, Catalyst will drop its NT platform development plans, and provide customer training, consulting and product customization services for SAP Logistics Execution System (LES), at its Supply Chain Execution (SCE) Read More

SAP - A Humble Giant From The Reality Land? Part 3: Market Impact


SAP's decision to be more open and flexible was both wise and pragmatic. SAP now can afford to compete on a component per component basis, having basically reached its limit in capturing most of large customers in the market with an integrated product suite.

sap telesales  Part 3: Market Impact SAP - A Humble Giant From The Reality Land? Part 3: Market Impact P.J. Jakovljevic - August 3, 2001 Event Summary  During its international e-business conference, SAPPHIRE , on June 12-15, SAP AG (NYSE: SAP), the leading provider of business software solutions, released a spate of upbeat announcements in its effort to portray itself as a reformed vendor of choice for all aspects of e-Business, including planning and collaboration. As an illustration thereof, SAP cited that its Read More

SAP CRM


SAP CRM has been used in over twenty-five industries including automotive, chemicals, consumer products, professional services, high tech, and wholesale distribution. Its features include partner channel management, marketing, sales, professional services, interaction center management, real-time offer management, web channel management, trade promotion management, and business communication management.  

sap telesales  CRM SAP CRM has been used in over twenty-five industries including automotive, chemicals, consumer products, professional services, high tech, and wholesale distribution. Its features include partner channel management, marketing, sales, professional services, interaction center management, real-time offer management, web channel management, trade promotion management, and business communication management. Read More

Emerging SAP Retail Solution: SAP Ganges, Powered by HANA


Many people may not know that 40 percent of the word's retailers are located in India—about 9.8 million retailers, many of them small one-person businesses, supply the whole nation. These businesses face many challenges: stock-outs, supply, pricing, and competition. And they are feeling the pressure of managing their inventory levels and their ability to anticipate demand.

sap telesales  SAP Retail Solution: SAP Ganges, Powered by HANA Many people may not know that 40 percent of the word’s retailers are located in India—about 9.8 million retailers, many of them small one-person businesses, supply the whole nation. These businesses face many challenges: stock-outs, supply, pricing, and competition, just to name a few. And working capital–strapped small retail business owners in India are feeling the pressure of managing their inventory levels and their ability to anticipate Read More

SAP Broadens Range of Solutions for SMEs


Not many are aware of SAP’s strong heritage in the small to medium enterprise (SME) segment even though more than 80 percent of SAP’s over 250,000 customers are small and midsize companies. Most recently in its bid to grow its number of SME customers, SAP has announced general availability of SAP Business One 9.0, the version of Business One for SAP HANA.

sap telesales  many are aware of SAP ’s strong heritage in the small to medium enterprise (SME) segment even though more than 80 percent of SAP’s over 250,000 customers are small and midsize companies. Even if some might dismiss these figures for counting the users of the now-iconic SAP Crystal Reports as they are not necessarily true enterprise resource planning (ERP) users, SAP can counter with the figure of the 40,000 users for the SAP Business One ERP solution, which has been designed for SMEs from the word go. Read More