The retailing paradigm is shifting from connecting, beyond engaging, to inspiring customers. Epicor Retail software solutions are responding to this market trend through mobility, enhancing customer engagement, and multichannel retailing. TEC principal analyst P.J. Jakovljevic sits down with Epicor’s director of product marketing, retail software, to discuss how Epicor Retail sets itself apart from the competition.
and end-to-end offerings from SAP , Oracle , JDA Software , Jesta IS , RedPrairie , SAS , Island Pacific , etc.? DC: One of the biggest differentiators for Epicor is the fact that the end-to-end Epicor Retail Suite is fully integrated and is managed to an integrated roadmap. Epicor retail software solutions provide one version of the truth, as all data flows through Sales Audit; one view of the customer, as CRM is designed specifically for multichannel retailers to capture customer data no matter where