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Smart Training Centers
Information workers routinely generate huge amounts of useful information in their documents. However, because this information is unstructured, it cannot be used by other applications. Smart documents tie an XML-based document definition together with a set of custom actions. Smart training centers can thus leverage XML-based documentation to expand information and minimize worker training costs.
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The Roaring Penguin Training Network: a mechanism for sharing Bayes votes among CanIt products. Bayesian spam filtering clearly and simply explained. A recent paper presented evidence that Bayesian filtering could be effective using a shared Bayes database, even among hundreds or thousands of different users. This lead to the Roaring Penguin Training Network (RPTN), a mechanism for sharing Bayes votes among different CanIt customers. This white paper describes the Roaring Penguin Training Network (RPTN).
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Online Training Case Study
A large multibillion-dollar service company decided to implement e-learning tools from SyberWorks in order to overcome significant challenges in training its franchisees. In spite of the risks involved, implementing the learning management system (LMS) was a success. Find out how the training program was rolled out in one month—and how the company is integrating the technology in other ways.
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The SAS Institute and International Business Machines announced a new business intelligence relationship on January 24, 2000. IBM has announced that it is refocusing its partnering efforts
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SAP Case Study: Rohm and Haas
In 1999, specialty chemicals manufacturer Rohm and Haas Company wanted to move to a new platform to simplify the complexity resulting from over 300 disparate information technology (IT) systems. First, Rohm and Haas wanted to adopt common global processes to increase efficiency, and implement smart sourcing strategies. Second, management needed a better way to see customer trends and evaluate competitors.
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The Truth about Agent Training and Turnover in the Contact Center
Assumption: Call center turnover will always be higher than you want, no matter what you do. If this is true (and a mounting body of research suggests it is), you’ll need to complement rewards such as bonus pay, flex time, and public recognition with other means of getting the most productivity from your agents before they head for greener pastures.
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ITAR Compliance with SAP GTS
If you deal in goods, services, or intellectual property included in the US Munitions List, you must ensure that all related transactions conform to International Traffic in Arms Regulations (ITAR). To answer this challenge, you need a solution that automates core ITAR processes—a solution that stores all your licenses and related documents where you can keep tabs on them.
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SAP Starts Pushing – “Politely”
SAP and BackWeb Announce Strategic Alliance To Bring New Push Technology to mySAP.com™ Marketplace For Complex RFPs and RFQs.
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Companies spend millions each year conducting mandatory training for audits, the risk of noncompliance, internal training requirements, and a plethora of other reasons. Manual training processes increase a company’s risk of noncompliance—and can be redundant. Read the 10 steps that can help you develop an enterprise-wide compliance training strategy, to reduce the costs and the compliance risks of mandatory training.
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