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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 sap vendor maintenance web


How One Vendor Addresses Support and Maintenance Issues
SAP is addressing the problem of customers wanting support that vendors are either not providing, or providing at unjustifiable prices. Support and maintenance

sap vendor maintenance web  Maintenance Issues Problem Setting SAP is one of the major enterprise resource planning (ERP) vendors that is addressing the concerns of its user base regarding support and maintenance (S&M) issues. These issues are detailed in a previous series on S&M: Will User Enterprises Ever Get Onto an Easy (Support and Maintenance) Street? , Support and Maintenance: No Longer the Software Industry's Best Kept Secret ? , What Is the Value Proposition of Support and Maintenance? , What Are the Support and

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Web Content Management (WCM) Software Evaluation Report

Web content management (WCM) systems manage content creation, review, and approval processes for web site content. This may include public Web sites (Internet), or private web sites (intranet or extranet). Use a WCM solution to organize and manage documents; provide content version control, collaboration utilities, and user or document level security. 

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Documents related to » sap vendor maintenance web

What Is the Value Proposition of Support and Maintenance?


Mature systems in any enterprise require an approach different from newer implementations to software support—one that focuses on customization, interoperability, and performance support. Yet despite this fact, most vendors continue to offer the same one-size-fits-all models of support.

sap vendor maintenance web  silver, gold, and platinum—whereas SAP 's tiered approach can be seen at No Yawn Intended: Enterprise Applications Giant Introduces a Mid-tier Support Choice . Some vendors are beginning to see a trend of outsourcing modification support, hosting, etc. as an extension of maintenance. Oracle offers customers five years of Premier Support. For specified releases, the vendor offers the option of Extended Support for an additional fee. Alternatively, if the customer does not choose Extended Support, or Read More

SAP Bolsters NetWeaver's MDM Capabilities Part Two: xCat and SAP MDM


SAP purports that SAP MDM also lays the foundation for efficient and accurate exchange of cross-business information. Consumer products companies, for instance, can exchange timely product information with retail distributors, avoid costly inaccuracies, enhance merchandizing, and improve supply chain operations.

sap vendor maintenance web  available capabilities to bolster SAP MDM's ability to manage customer, product and vendor information in heterogeneous IT systems. Accordingly, SAP NetWeaver now includes a reasonably flexible master data object modeling framework that should allow users to create and define their own master data objects with their own business-specific attributes. The user-defined object model works alongside the already available pre-built object models and leverages the same standard services, such as data Read More

SAP APO: Will it Fill the Gap?


Announced over two years ago, SAP's Advanced Planner and Optimizer (APO) is geared toward the supply chain management market, where it will compete head-to-head with established best-of-breed vendors like i2 and Manugistics. With a massive 190 pilot implementations underway around the globe, a picture of SAP's new supply chain suite is beginning to emerge.

sap vendor maintenance web  America, Europe, and Asia, SAP is pushing furiously to complete development on the core functionality of APO. Table 1 Markets Converge: SCM Acquisitions by Some Leading ERP Vendors Vendor Acquisition Date Approx. Deal Size Baan Co. N.V.   Berclain Group, Inc. CAPS Logistics 5/96 9/98 $70 M $68 M PeopleSoft, Inc.   Red Pepper Software Co. Distinction Software, Inc. 10/96 12/98 $60 M $10 M Aspen Technology, Inc. Chesapeake Decision Sciences, Inc. 5/98 $135 M SCT Corp. Fygir Logistic Information Read More

TEC Certified Products: 2010 Vendor Wrap-up


With 2010 almost behind us, the Technology Evaluation Centers (TEC) research analyst team takes a brief look at some of the newest software products to join its roster. MicroStrategy, MicroStrategy 9 Plex Systems, Plex Online Sage, Sage ABRA HRMS  SmartOrg, Portfolio Navigator Vormittag Associates, Inc. (VAI), S2K EnterpriseBusiness Intelligence (BI) Solutions—Jorge García

sap vendor maintenance web  Navigator already integrates with SAP Portfolio and Project Management (PPM), and I’d like to see further integration between Portfolio Navigator and more PPM and PLM solutions. ERP Solutions for Distribution —Aleksey Osintsev Vormittag Associates, Inc. (VAI) focuses on developing and providing enterprise management software solutions for medium and large companies in various market verticals, including discrete and process manufacturing for both make-to-stock and make-to-order types, wholesale, Read More

Maintenance Connection


Maintenance Connection delivers a web-based maintenance management (or CMMS) solution including work order tracking, preventive maintenance/PM software, asset management, inventory tracking, procedure library, labor scheduling, and service requests. With a rich user interface and technology platform, Maintenance Connection is able to leverage the demand from maintenance organizations. Based in Davis, CA, USA, Maintenance Connection actively markets and implements their flagship product in the US and worldwide.

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3Com Will Route Customers to In-house Web Design Firm


Network giant 3Com has purchased an E-business web design and consulting firm.

sap vendor maintenance web  marketing consultants,3crweasy96a,web design company,design firm,3crwe454g72,business software,3c17223,web page developers,designers web site,3c17220,web page designers,custom web page design,3cr17451 91,web design firms,3crwe675075 Read More

SAP Versus Oracle JD Edwards EnterpriseOne: Anatomy of a Decision


The answer may lie in the responses JD Edwards customers gave as to why they selected EnterpriseOneover SAP.

sap vendor maintenance web  taking a look at SAP ERP and Oracle JD Edwards EnterpriseOne as potential solutions. But how do you properly compare them against your company's special needs? The answer may lie in the responses JD Edwards customers gave as to why they selected EnterpriseOne over SAP. In the white paper Anatomy of a Decision: SAP versus Oracle JD Edwards EnterpriseOne *, you'll learn about the cost, flexibility, functionality, and complexity considerations that eventually won companies over to EnterpriseOne. And how thes Read More

12th Vendor Shootout for ERP - Dallas, TX, Oct 12-13, 2011 - Vendor Line-up Confirmed


The 12th Vendor Shootout for ERP. Dallas, Texas, USA. October 12-13, 2011. Dallas Marriott Quorum. Manufacturers and distributors:The vendor line...

sap vendor maintenance web  Oracle, abas, Infor, Epicor, SAP, IQMS, Microsoft, and Plex! Hosted by the VAR Community , moderated by Technology Evaluation Centers (TEC) , and sponsored by IBM , the Vendor Shootout for ERP is a one-of-a-kind opportunity for you and your team to see leading enterprise resource planning (ERP) software solutions, all in one place, all at the same time! Witness scripted demonstrations from up to eight (8) leading ERP vendors—allowing for a true apples-to-apples comparison of ERP functionality and ease Read More

Vendor Spotlight: Core Analytx


Core Analytx is a vendor of business intelligence (BI) software solutions and services. Its BI solution is an affordable option for medium-sized organization and a flexible and easy-to-use business analytics option for large organizations, as a main provider or as a complement for those organizations already using other BI applications. TEC BI analyst Jorge García profiles the company and its core product.

sap vendor maintenance web  Spotlight: Core Analytx Core Analytx is a vendor of business intelligence (BI) software solutions and services. Its BI solution is an affordable option for medium-sized organization and a flexible and easy-to-use business analytics option for large organizations, as a main provider or as a complement for those organizations already using other BI applications. TEC BI analyst Jorge García profiles the company and its core product. Read More

SAP HANA Demystified


What is SAP HANA? And how does it work? Download this primer on SAP HANA to get clear answers to these and other questions.

sap vendor maintenance web  HANA Demystified What is SAP HANA? And how does it work? Download this primer on SAP HANA to get clear answers to these and other questions. Read More

Choosing a Solution for Web Filtering: Software, Appliance, Managed Service?


There are three types of web security solutions: software-based, appliance-based, and managed services. Each needs to be evaluated against several key buying criteria, including the accuracy of threat protection, ease of installation and use, and total cost of ownership (TCO). Learn about the benefits of each category, and how they deal with all manner of web-borne security threats, including inappropriate use of the Web.

sap vendor maintenance web  a Solution for Web Filtering: Software, Appliance, Managed Service? Choosing a Solution for Web-Filtering: Software,Appliance, Managed Service? If you receive errors when attempting to view this white paper, please install the latest version of Adobe Reader. MessageLabs, now part of Symantec, provides a range of managed services to protect, control, encrypt and archive electronic communications. Listed as a leader in the Gartner Magic Quadrant and many other analyst reports, and with more than Read More

The Old ERP Dilemma: How Long Should You Pay Maintenance?


After a company has decided to keep an existing ERP system, the next decision is how long should they continue to pay the vendor for maintenance.

sap vendor maintenance web  Old ERP Dilemma: How Long Should You Pay Maintenance? Introduction I recently had the privilege to sit with a group of about a dozen IT executives. What they shared was a common ERP system. Most people would think their ERP system was old (it was introduced in the 80's and the average length of time that these companies had been using the product was approximately eight years). Over the last few years, most of the individuals in the group had faced the issue of replacing their existing ERP system (see Read More

Eagle Technology


Eagle Technology, Inc. was founded in 1986 and is based in Mequon, Wisconsin (US). The company provides maintenance software for different sizes of operations ranging from the single-user who needs a basic CMMS, to large, multisite clients and Fortune 500 companies that need a fully-featured enterprise solution. It has customers in more than twenty-five countries. Eagle Technology services a diverse cross-section of industries ranging from manufacturing; healthcare; local, state, and federal governments; and the public school system and it internationally markets its products through distributors and direct sales. Eagle Technology offers installation assistance, technical support, and on- or off-site training options.

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