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 scylla mobile


Navigating Between Service Management Scylla & Charybdis - Part 2
Part 1 of this series analyzed the phenomenon of the rise of the service economy: the increasing importance of the service sector in industrialized economies

scylla mobile  Between Service Management Scylla & Charybdis - Part 2 Part 1 of this series  analyzed the phenomenon of the rise of the service economy : the increasing importance of the  service sector  in industrialized economies. Especially in a sluggish market, service delivered after the initial sale of a product is what can truly differentiate competitors. In fact, after-sale service is quite difficult to replicate. Thus, while  durable (hard) goods orders  decline and product-based margins

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

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Documents related to » scylla mobile

One Vendor’s Mission to Make Service Businesses Click - Part 1


My recent series of tutorial articles entitled “Navigating Between Service Management Scylla @ Charybdis” and “The Magic Behind Planning and Executing (Optimal) Service Supply Chains” have drawn solid interest and valuable feedback. Along similar lines was the series on general workforce management (WFM) systems (i.e., not necessarily only in field service) entitled “Integrated Workforce

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Inside Look at the Success of Cloud Field Service Provider ServiceMax-Part 1


TEC’s recent article on IFS’ recent success in the field service management (FSM) market by no means implies that other FSM players are not prospering. Indeed, one of those players is ServiceMax, which is garnering quite a bit of attention in the field service market, and more than doubles its revenues, receivables, pipeline production, and bookings each year. It also provides one of the most

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Navigating Between Service Management Scylla & Charybdis - Part 1


It is no longer breaking news to say that the US and the European Union (EU) are turning from product-based to service economies. The trend of the increasing importance of the service sector has only been accentuated by the recent (and perhaps still ongoing) subprime mortgage and financial system meltdowns, volatile stock markets, declining durable (hard) goods orders

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The Magic Behind Planning and Executing (Optimal) Service Supply Chains - Part 2


Part 1 of this series established that service supply chains have many planning levels and time horizons, which can be roughly divided into the following: the immediate period around the day of service, and forecasting and planning for the day of service. My post then expanded on the various approaches to tame the challenges on the actual day of service. The most advanced

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Top 3 Reasons to Replace Your Mobile Workforce Management Solution


Are you considering replacing your mobile workforce management solution? A recent TechValidate survey ranked the top challenges that caused the surveyed organizations to implement ViryaNet's mobile workforce management (MWM) solution or replace their MWM solution with ViryaNet’s solution. Read on to find out what the top three challenges were for these companies and how to address these when selecting a new MWM.

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Sage Mobile Device Survey Shows Interesting Findings


Sage recently announced the results of its second annual mobile device survey, which polled 1,090 small- and medium-sized businesses (SMBs) in the U.S. The results include findings about the adoption of mobile devices in the business world and what positive effects mobile device usage is providing for SMBs today.

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The 7 Key Factors in Choosing a Mobile Device Management Solution


Managing an increasingly mobile workforce has become one of the most challenging and important responsibilities for IT departments. Users want freedom of choice when it comes to the smartphones and tablets they use, yet added freedom can bring added risks in security. This paper examines criteria for mobile device management (MDM) solutions, including support for multiple platforms and a high degree of security and management.

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Mobile Expense Management-Taking the Big Picture View


Managing mobile costs is a challenge for all organizations and becomes more complex and problematic for those organizations spanning across countries or using multiple suppliers within one country. Getting to grips with these costs in a way that does not undermine the value of mobile flexibility is paramount, and organizations need to gather sufficient detail to effectively manage and analyze their mobile costs. See how.

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Acumatica 5.0 Going Mobile (and Then Some)


At its annual partner summit in Denver this week, Acumatica launched its mobile development framework, one of several anticipated and coveted features and capabilities in the Acumatica 5.0 beta release. The new mobile framework means that partners no longer have to be developers in specific mobile markets—in the past, partners have typically needed to hire specialists to create specific iOS or Android applications.

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Customers Are Ready For Mobile Commerce, But Are Retailers Ready?


Mobile device interfaces can enhance customer engagement by providing services such as pricing information and user review facilities. The upward trend in the sale of smartphones further validates the importance of creating retail mobile solutions. By leveraging the potential of mobile commerce, retailers can unify the customer experience across channels and better understand customer behavior through analytics. In this context, retailers have started to develop sophisticated mobile platforms that capture shopping preferences and customer location, create shopping wish lists, provide rich product information, integrate social media, and so on. Download this white paper to learn more.

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