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Application Giants in Duel and Duet for Users’ Hearts, Minds … and Wallets
While SAP and Microsoft are concurrently partnering for certain initiatives, they are still dueling about who is bigger, better, smarter, whose user screens are

sebal crm  business process management,BPM,Web services,service oriented architecture,desktop management,business intelligence,enterprise resource management Read More...
CRM for Financial and Insurance Markets
Customer relationship management (CRM) focuses on the retention of customers by collecting data from all customer interactions with a company from all access points (by phone, mail, or Web, or&n...
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Documents related to » sebal crm


Oracle CRM
Oracle CRM On Demand is the newest release of Oracle's software-as-a-service. This CRM solution provides Web 2.0 collaboration capabilties and other features

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C2 CRM


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Pure-Play CRM Vendors: Choose an Integrated or Best-of-Breed Solution?
When selecting a CRM vendor should you go with a one-source solution, reducing the need for integration with other corporate data sources, or go with a best-of

sebal crm  online crm,hosted crm,crm providers,erp software vendors,siebel on demand,crm companies,ms crm 4,crm demo,easy crm,microsoft crm pricing,crm pricing,microsoft crm demo,crm product,crm systems,crm softwares Read More...
CRM 101
Welcome to another installment in our back-to-basics series. So far, we’ve covered ERP 101 and SCM 101. What Is CRM?CRM is more than a software application

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On-Premise vs. On-Demand CRM
When looking to acquire an initial customer relationship management (CRM) solution or replace an existing deployment, a host of considerations must be made, not

sebal crm  On-demand CRM,On-premise CRM,on-demand CRM pros and cons,On-premise CRM pros and cons,CRM delivery model considerations,CompareBusinessProducts.com Read More...
Selling Smarter with CRM
CRM is no longer a fancy, expensive tool for large enterprises looking to make their telemarketing efforts more effective. Rather, it’s an essential element of

sebal crm  CRM, CRM software, CRM system, CRM application, customer relationship management, sales cycle, social CRM Read More...
CRM Selections: When An Ounce Of Prevention Is Worth A Pound Of Cure Part One: The CRM Selection Challenge
Two of the greatest challenges IT decision makers face when selecting a CRM package is first, having a comprehensive understanding of their functional and

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Agile ERP Vendor Ditches a Microsoft Dynamics CRM Alliance for, well, its own CRM Solution (Part II)
Part I of this blog topic has revisited Agresso's post-implementation agility capabilities (as to accommodate businesses living in a change -- so called BLINC's

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Benefits of On-demand CRM over Traditional Installed-On-Premise CRM Software Solutions
The high price and complexity of traditional, installed, on-premise enterprise software has left small and medium businesses (SMB) unable to obtain true

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The Challenges of Multitenant-aware CRM Instances with Entity and Function Commonalties
The master/subordinate customer relationship management (CRM) tenant approach facilitates a common set of workflow, record awareness, and data synchronization

sebal crm  Slalom Consulting,crm,customer relationship management,regulatory compliance,web crm,crm customer,crm system,free crm,management reporting,online crm,siebel crm,web based crm,crm service,crm application,crm customer relationship Read More...
Leveraging CRM for Midsize Company Growth
Customer relationship management (CRM) strategies, principles, and technologies play a pivotal role in helping organizations grow from small, entrepreneurial

sebal crm  crm solution,customer relationship management solution,crm footprint,crm culture,crm initiative,crm tco,unifying functional silos,crm software solution,microsoft crm solution,web based crm solution,crm solution software,hosted crm solution,crm solution for small business,free crm solution,google crm solution Read More...
CRM for Manufacturing vs. Regular CRM
A couple of weeks ago, I published a blog post called Customer Relationship Manufacturing. In this blog post, I described the symbiosis between the sales and

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