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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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Visit the TEC store to compare leading software solutions by funtionality, so that you can make accurate and informed software purchasing decisions.
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 secure erp and crm


(Forgotten) CRM and ERP Kingdoms in the Making?
Enterprise resource planning (ERP) and customer relationship management (CRM) vendor Consona is determined to establish a CRM “kingdom” based on Consona

secure erp and crm  a world leader in secure IP telephony systems and communications software applications and services. Doing so enabled Onyx’s convergence of voice and data communications with business applications. In the important and unique Japanese call center market, Onyx and Avaya promoted the joint solution through their distributors. Despite the innovation and strength of such alliances, only a few have been implemented (or marketed, for that matter) in earnest. And as the nature of acquisitions dictates, Onyx

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Discrete Manufacturing (ERP)

The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as order processing and production scheduling. ERP began as a term used to describe a sophisticated and integrated software system used for manufacturing. In its simplest sense, ERP systems create interactive environments designed to help companies manage and analyze the business processes associated with manufacturing goods, such as inventory control, order taking, accounting, and much more. Although this basic definition still holds true for ERP systems, today its definition is expanding. Today’s leading ERP systems group all traditional company management functions (finance, sales, manufacturing, and human resources). Many systems include, with varying degrees of acceptance and skill, solutions that were formerly considered peripheral such as product data management (PDM), warehouse management, manufacturing execution system (MES), and reporting. During the last few years the functional perimeter of ERP systems began an expansion into its adjacent markets, such as supply chain management (SCM), customer relationship management (CRM), business intelligence/data warehousing, and e-business, the focus of this knowledge base is mainly on the traditional ERP realms of finance, materials planning, and human resources. The foundation of any ERP implementation must be a proper exercise of aligning customers'' IT technology with their business strategies, and subsequent software selection. 

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Documents related to » secure erp and crm

5-step CRM Software Selection Guide: A Pragmatist’s Guide to CRM Software Selections


Selecting a new enterprise customer relationship management (CRM) solution is an undertaking that requires careful planning and managed execution. And in fact, there are a number of common mistakes that organizations make. Failing to execute the selection process in an objective and structured fashion can be an expensive financial mistake—as well as a fatal hit to your professional reputation.

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Sage 300 ERP Online


Sage 300 ERP Online (formerly Sage ERP Accpac Online) is customizable, cost-efficient software for finance, operations, and customer relationship management (CRM) providing performance improvements that allow you to accomplish more with fewer resources, save you time and money, and help you grow your business faster. Improve visibility into business measurements Better manage IT costs and facilitate secure system access through utilization of virtualization platforms Improve cash flow with built-in accounts receivable inquiry tool Decrease operation costs through better management of your inventory Gain accurate view of cash position with improved workflow Reduce the risk of penalties and fees through new payroll functionality Improve productivity of your workforce with user-requested enhancements

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Medical Device Manufacturers Can Leverage ERP/CRM Software to Facilitate FDA Compliance


The US Food and Drug Administration (FDA) requires pharmaceuticals and medical device companies to comply with numerous standards. Medical device manufacturers have long embraced enterprise resource planning (ERP) and customer relationship management (CRM), but primarily use them to achieve operational efficiencies. However these systems can play a significant role in their abilities to comply with strictly FDA regulations.

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Sage 300 ERP


Sage 300 ERP (formerly Sage ERP Accpac) is customizable, cost-efficient software for finance, operations, and customer relationship management (CRM) providing performance improvements that allow you to accomplish more with fewer resources, save you time and money, and help you grow your business faster. Improve visibility into business measurements Better manage IT costs and facilitate secure system access through utilization of virtualization platforms Improve cash flow with built-in accounts receivable inquiry tool Decrease operation costs through better management of your inventory Gain accurate view of cash position with improved workflow Reduce the risk of penalties and fees through new payroll functionality Improve productivity of your workforce with user-requested enhancements

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Enterprise CRM Platform (ECP)


ECP is a platform of role-specific CRM productivity tools for insurance and financial service professionals, providing complete product line capabilities in a comprehensive, industry-specific solution.  

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Choosing the Right ERP Implementation Partner: Five Critical Steps to a Successful ERP Software Implementation


The right implementation partner can get your enterprise resource planning (ERP) system up and running quickly and smoothly, whereas the wrong partner can result in higher costs and considerable disruption to your business, with lasting and cumulative effects. This white paper addresses five key steps in the ERP selection and implementation process that contribute to ERP success.

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NetSuite CRM+: Customer Relationship Management (CRM) Competitor Analysis Report


This comprehensive, customer relationship management (CRM) knowledge base covers the full range of CRM functionality. Modeled especially to help clients requiring modern B2B or B2C solutions, it covers marketing automation, sales force automation, customer service and support, partner management, contract management and creation, project and team management, Internet sales, e-mail response management, analytics, and important technical criteria.

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IFS Applications


Developed using open, component-based technology, IFS Applications provide extended enterprise resource planning (ERP) functionality, including customer relationship management (CRM); supply chain management (SCM); product lifecycle management (PLM); corporate performance management (CPM); enterprise asset management (EAM); and maintenance, repair, and overhaul (MRO) capabilities. IFS Applications' service-oriented architecture (SOA) is designed to help companies collaborate with partners, suppliers, and customers. IFS Applications are a comprehensive business system for midsize and large organizations. In addition to the processes that are supported by all business systems, such as finances, inventories, traditional manufacturing, and customer management, IFS Applications support the entire lifecycle of products from construction to maintenance and aftermarket services.  

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Are ERP Workarounds a Terrific Way of Shooting Yourself in the Foot?


Are ERP workarounds a terrific way of shooting yourself in the foot? TEC Analyst Gabriel Gheorghiu says “There’s no way to avoid ERP workarounds. And yes, they’re a problem.” TEC Analyst Jorge García says “No they’re not.” Managing Editor David Clark attempts to moderate (just a wee bit too late).

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Mid-market/Enterprise ERP Solution Comparison Guide


Because optimized resource planning helps to maximize business agility and revenues, the functions and applications referred to collectively as enterprise resource planning (ERP) are some of the most business-critical. Once you’ve surveyed the ERP market and prioritized your business needs, this comparison guide from Focus Research can help you craft your best possible shortlist of candidate offerings and vendors.

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