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Software Functionality Revealed in Detail
We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.
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 secure horizons providers


Will a Tool Manufacturer and a Supply Chain Software Vendor
The merger of traditional brick-and-mortar manufacturer Illinois Tool Works with Internet-based Click Commerce is puzzling, but has some method to the madness

secure horizons providers  , a provider of secure extranet portal solutions (entailing compliance automation and content management), in 2004; bTrade , a specialist in secure connectivity and Internet-based EDI (see EDI versus XML—Working in Tandem Rather Than Competing? ) for trading partner and product information management (PIM) (see The Role of PIM and PLM in the Product Information Supply Chain: Where is Your Link? ), in 2004; and ChannelWave (a former PRM peer), with its channel management and service automation software

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Software Functionality Revealed in Detail

We’ve opened the hood on every major category of enterprise software. Learn about thousands of features and functions, and how enterprise software really works.

Get free sample report
Compare Software Solutions

Visit the TEC store to compare leading software by functionality, so that you can make accurate and informed software purchasing decisions.

Compare Now

Customer Care and Billing (CC&B)

Customer care and billing (CC&B) solutions typically support providers of utilities, telephony, cable, or other services providing companies. CC&B software includes functionality for mediation, provisioning, rating, reporting, financial systems, and billing for voice, data, content, and utility services. 

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Portals: Necessary But Not Self-sufficient


Having moved beyond its original role as a standalone presentation layer to become a part of a larger technology stack, the portal is now considered part of a larger offering, be it in collaboration, vertical-specific applications, or application infrastructure and middleware.

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The Need for Investment in Enterprise Innovation: Part Two


Sopheon – Where Innovation Means Business (and Vice Versa) Last week I talked about enterprise innovation management (EIM)/innovation performance management (IPM) in a blog post about how wise decisions regarding innovation investments can make a huge difference to a company’s success down the line. There are many practices and technologies that come together to improve the success of product

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Business Process Overview: Warehousing Solutions


Warehousing processes are critical for the success of a distribution business. These processes are highly visible to your customers, and have a direct impact on their opinion of your company. If you cannot get the goods to your customers in the most efficient way, you risk losing their business. Your warehousing and logistics operations must translate into reliability and service.

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Deltek, We Hardly Knew Ye: New Deltek at Insight 2011


Deltek has been a software provider that does the job as promised (and more), but the company and its products, with its focus on government contracting, have never been associated with "cool" and "exciting." What a difference a year can make! Technology Evaluation Centers (TEC) Principal Analyst P.J. Jakovljevic reports on the changes Deltek has been making, and speaks with some top execs about its strategy.

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Are Your Company Laptops Truly Secure?


The portable nature of laptops makes them particularly susceptible to all kinds of security and tracking problems. This paper discusses the strengths and limitations of laptop security, including the technology for accurately tracking IT assets, recovering missing computers, and deleting data remotely.

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How Secure Is a Password?


Is it true that companies in Europe are more concerned with security, while those in the US are more concerned with productivity? Maybe. However, there’s a trend in the US toward safer log-on, authentication, and authorization. In the next few years, both aspects may converge as the US will be more security-concerned, while the rest of the world will be concerned about ease of use and productivity gains. Learn more.

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RTI's CRM Applications Rivals The Major League Providers


Founded in 1990, RTI Software is an Illinois CRM application provider with a feature- rich Enterprise solution targeting the software and hardware industry and expanding to other industries with similar requirements in service, helpdesk, sales and marketing. Recently TEC interviewed Michel P.Mallen, RTI’s Executive Vice President to discuss RTI’s flagship products CustomerFirst and SalesFirst.

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IBM Announces the Release of DB2 Universal Database Version 7


IBM (NYSE: IBM) has announced the release of DB2 Universal Database Version 7, with a new pricing structure for application service providers (ASPs), support for customer relationship management (CRM), and an incubator program for e-business applications to help emerging companies get up and running on the Web.

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Outsourcing 101 - A Primer Part Three: Approaches and Recommendations


Outsourcing is a very diverse market, and there are many different outsourcing options and outsourcing service providers to choose from. This part discusses recommendations for companies looking to outsource, and recommendations for outsourcing providers.

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