The future is tomorrow’s present. Many have tried to predict it using silly or scientific methods, from chiromancy (palm reading), aleuromancy (fortune cookies), and other -mancies, to the three Ps (possible, probable, and preferable futures) and a W (or wildcard—low-probability events with a high impact on the future) used in futurology.
Without trying to create a “CRMorology” or
secure mobile phones
say we store and secure the data—how do we access it? It doesn’t look like a problem now, but it will surely become one—maybe sooner than we think. According to an IDC report , we created 281 billion GBs of data in 2007, and by 2011, that number will increase to 1,800 billion GBs. While we do have more sophisticated tools to extract and manipulate data, one of the challenges of the future will be to have structured data. This involves the existence of workflows for data creation and administration,