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Security Snafu at NetBank
Online internet bank NetBank suffered an embarrassing security exposure late last week when a customer discovered he had access to more funds and information

security event and incident management  account, transaction history, social security number, and funds. Rao had to call NetBank five times before the problem was resolved. According to Tom Cable, Chief Technology Officer of NetBank, the problem occurred due to human error. NetBank is an FDIC insured institution. According to Cynthia Bonnette, spokeswoman for the FDIC, Significant implications for security and privacy are raised by this reported incident. Market Impact Incidences like the one at NetBank affect not only the institution in Read More...
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Documents related to » security event and incident management


E*Trade Ignores Private Security Warning, But Public Hullaballoo Gets Response
E*Trade was notified about a cookie vulnerability in August, but the correction wasn't made until after the problem became public.

security event and incident management  Response E*Trade Ignores Private Security Warning, But Public Hullaballoo Gets Response P. Catz - September 27, 2000 Event Summary In late August computer programmer Jeff Baker discovered scenarios in which cybercriminals could compromise the password security of the users of E*Trade, an online securities trading portal. Mr. Baker reported these scenarios to the Director of System Security, and Manager of Security Threat Analysis at E*Trade in an exchange of e-mails that took place on August 21st, 22nd, Read More...
Case Study: IT Asset Security Tool Helps Healthcare Provider Track 97% of Laptops
Learn how IT asset tracking tools helped Allina Hospitals and Clinics monitor 2,700 computers on and off their network without having to invest in additional

security event and incident management  , Implements Data Networking Security , Data Breach Survey . --> 11-hospital system achieves 98% IT asset auditing capability on mobile computers Summary Headquartered in Minneapolis, Minnesota, Allina Hospitals & Clinics (Allina) is an 11-hospital, 23,000-employee provider of health care services for citizens of Minnesota and Western Wisconsin. In support of the provider's leading approach to One Patient, One Record, Excellian electronic health record strategy, Allina makes extensive use of a fleet of Read More...
CIOs Need to Be Held Accountable for Security
As systems, networks, and websites suffer new magnitudes of Denial of Service attacks, malicious network scans, and network intrusions, organizational CIOs need

security event and incident management  Be Held Accountable for Security Event Summary While law enforcement agencies chase their tails in an international hacker hunt, hosting providers and eCommerce CIOs have surprisingly escaped the wrath of accountability. Stockholders of Internet companies should be asking who inside their investment holding is responsible and is being held accountable for security. If no one is held accountable, you can be assured that security will continue to be a low priority. All too often in Internet companies, Read More...
Selecting Your Hosted Security Service Provider: What Every IT Manager Needs to Know
Do-it-yourself (DIY) security can be daunting. It requires significant time, effort and expertise to maintain strong security while complying with information

security event and incident management  information regarding availability and security coverage levels or guarantees, along with response times and compensation in the event of service downtime or failure. For example, what are the company's statistics on availability and uptime? Ideally, you'll see SLA values like 99.XX% email uptime. How many data centers does the provider maintain? Redundant data centers offer failover to ensure uptime, and additional capacity upon demand. Support regime: Ensure any preferred hosted security provider Read More...
EMC Documentum: A Brief on Its Content Management Offerings in 2012
The EMC Documentum family of products covers a range of content management, case management, and governance applications, and plays to current shifts across the

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Integrating Customer Relationship Management and Service Resolution Management
The business case for integrating call center service resolution management into customer relationship management is becoming increasingly obvious, as companies

security event and incident management  customer relationship management,CRM,customer-facing processes,complete customer profile,customer-serving institutions,call centers,service resolution management,SRM,customer experience,National Do Not Call Registry,service firms,customer service processes,customer satisfaction,human resources,contact center agents Read More...
Competency Management: the Compass for Strategic Talent Management
This white paper examines how to use a competency-based approach to build behaviors, skills, and knowledge. It explains how to integrate competencies into all

security event and incident management  staff retention,retention of employees,employee retention techniques,employee retention training,family business succession planning,employee recruiting,onboarding best practices,talent management best practices,succession planning survey,talent acquisition,talent management survey,employee recruitment,staff retention strategies,employee recruitment retention,retaining employees Read More...
Case Study: SAP and Sales Management
To achieve global transparency of all customer relationships, SAP AG upgraded to the latest release of the SAP customer relationship management (CRM

security event and incident management  SAP,crm,online customer relationship management,customer relationship management services,customer relationship management application,customer relationship management model,define customer relationship management,providing customer relationship management,presentation on customer relationship management,customer service,collaboration,microsoft customer relationship management,customer management,microsoft dynamics crm,microsoft crm Read More...
KronosWorks 2011: Beyond Time Clocks for Modern Workforce Management
Kronos, the company that introduced the first micro-processor time clock in the 1970s, knows how tricky workforce management (WFM) can be. In this article, TEC

security event and incident management  the on-boarding process. Added security enables system administrators to limit data available for certain roles and responsibilities. Lower Total Cost of Ownership (TCO) and Even Easier to Own: Major investments made in the Workforce Central suite's architecture help lower TCO and improve security. Built-in system health and performance monitoring provide IT with real-time visibility into the major components of the Workforce Central solution to identify and resolve system issues before they appear. Read More...
Facilities Management is Moving Forward with Technology
Information is one of the most valuable resources for facilities management departments, so it’s essential to have a process that lets you achieve full value

security event and incident management  costs. Concerns on information security, juvenile standards, the disinclination of vendors to give up proprietary technologies and ignorance among IT professionals of the convergence trend are all slowing the pace of this transformation, but its gaining momentum. When combined with information from a Facilities Management System, space & property information from a mapping application such as AutoCAD provides an integrated view that allows enhanced analysis in various spatial contexts for professionals Read More...
Mobile Device Management Comparison Guide
In this age of mobility, organizations increasingly use mobile device management (MDM) software to secure, monitor, manage, and support their mobile device

security event and incident management  optimize the functionality and security of a mobile communications network while minimizing costs. If your organization is looking for MDM software, look at this MDM product comparison guide for the key features of some of today’s leading MDM solutions. Read More...
Ultimus Adaptive BPM Suite 8.3 for Business Process Management Certification Report
Ultimus Adaptive BPM Suite 8.3 is TEC Certified for online evaluation of business process management (BPM) solutions in the Enterprise Resource Planning (ERP

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Risk Management with Investigation Process Design, Execution, and File Management: The BPS Server Concept
Client processes and risk control contextualization can be greatly improved through investigation process design, process execution, and file management issues.

security event and incident management  risk,investigation,BPS,database,criteria,compliance Read More...

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