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Service Productization
Productization of services is accomplished by associating tangible features with intangible service offerings. Tangible features may take the form of personnel, collateral, methodologies, pricing, facilities, or other attributes. Automation tools like enterprise service automation, database, and project management tools serve as enablers to service productization. By associating tangible features with intangible services, the professional services firm can build client confidence.

security vulnerability assessment service  productize,professional,service,Epicor,tip,hint Read More...

Software Capabilities Assessment Project
Is your organization getting the most out of its enterprise software systems? Answering that question can be tricky. Inadequate documentation or missing in-house knowledge can make it difficult to determine how well your current systems support your company’s business processes. And that can make it nearly impossible to know what changes, if any, are required. A software capabilities assessment project from TEC can help. Learn more now.

security vulnerability assessment service  software capabilities,erp strengths and weaknesses,it blueprint,blueprints.com,business growth strategies,business growth strategy Read More...
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Documents related to » security vulnerability assessment service


Recession? Steal Market Share by Increasing Customer Service!
During a recession, don’t follow the cost-cutting crowd. Of course, be frugal, but in areas that don’t touch the customer. Forget what everyone else is doing. Now isn’t the time to follow the masses—now is the time to make difficult decisions that will poise your company for unprecedented growth coming out of the downturn. Find out how to think and act for the long term—and emerge from the current economic stall a winner.

security vulnerability assessment service  customer services,customer service account,customer service articles,customer service business,customer service call center,customer service center,customer service communication,customer service companies Read More...
IP Telephony: Network Evaluation and Risk Assessment Guide
Before engaging with vendors to identify the best solution, you need to perform an evaluation of your network capabilities, and assess the potential impact to your business of a converged network. As with any network implementation, a realistic understanding of what is required to reach your objectives will enable you to ensure a successful transition to enhanced network capabilities.

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Customizing Agile for a Service Business
The common agile processes such as Scrum require some customization to function in a service business, where real-time estimates, hard due dates, and hourly billing are the norm. This case study examines how Vanteon customized its agile process to fit its business model while maintaining the flexibility and transparency normally associated with agile development.

security vulnerability assessment service  agile,agile process,agile service Read More...
Generating Revenue from Service
A CRM solution, to be successful, has to support cross-business processes and a number of operations within the business, from Marketing to Service, including Sales. This integration of what, historically, has been treated as very separate parts of the organization, provides the opportunity to rethink existing operational mechanisms.

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HP Announces Customer Engagement as a Service
HP Enterprise Services has introduced new services designed for organizations interested in multichannel customer experience contact centers. The HP Customer Engagement as a Service (CEaaS) resulted from the integration between HP’s cloud technology and Avaya's contact center technology. The contact center tools comprising the solution allow users to handle social media marketing, mobile

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Rockler Companies Moves to VISI’s ReliaCloud Service
VISI Incorporated, a provider of data center solutions, announced that it has signed a three-year agreement with Rockler Companies to provide ReliaCloud services for Rockler Companies, Inc. The ReliaCloud services provide a virtualized, outsourced production server environment for Rockler. <!--more-->Rockler supplies specialty hardware, tools, and woodworking products through retail stores and

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Software Capabilities Assessment and SALM Projects for Consultants
Whether your clients are small to midsized business (SMBs) or large enterprises, a clear picture of the software systems that are driving their businesses is a critical component of their long-term success. That’s why TEC has developed two specialized services that you can deliver to help your clients document, understand, and optimize their IT infrastructures, and plan effectively for the future. Learn more now.

security vulnerability assessment service  Software Capabilities Assessment,software architecture lifecycle management Read More...
Business Process Overview: Service Management
Competition and rapidly developing technology constantly drive new business models. Thus, success can be dependent on how rapidly you can deploy and adapt service processes to accommodate new requirements. To stay ahead of your competitors, you need to be armed with a software package that lets you make decisive decisions and implement procedures to meet the increasing demands of customers.

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The "S" in SAP Doesn't Stand for Security (that goes for PeopleSoft too)
During the course of product evaluations for a customer, the Technology Evaluation Center has uncovered a potential security hole in SAP R/3's three-tier architecture. SAP has revealed that they expect the database or third party products to handle security between the application server and the database server. If the client does not take these extra measures, the master password for the SAP database instance travels over the network in the clear, and can be captured. PeopleSoft has the same issue.

security vulnerability assessment service  SAP Doesn t Stand for Security (that goes for PeopleSoft too) The S in SAP Doesn t Stand for Security (that goes for PeopleSoft too) M. Reed - December 8, 1999 Read Comments Event Summary During the course of product evaluations for a customer, the Technology Evaluation Center has uncovered a potential security hole in SAP R/3 s three-tier architecture. SAP has revealed that it expects the database or third party products to handle security between the application server and the database server. If the Read More...

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