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The Quest for the Right Self-service Model: Enterprise Content Management Suite or Integrated Best-of-breed?
Organizations are looking for self-service models to manage their internal and external content. Content management systems are the answer, but then the

self service functionality  example, can provide a self-service model to citizens through an Internet web site, providing information, downloadable forms, or even online requests to be processed. Organizations can choose from two different approaches to make its content readily available: an enterprise content management (ECM) suite, or a point solution. The decision to shop in one place or to shop around for several point solutions is a major consideration for buyers of content management systems. ECM suite vendors offer Read More
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
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Documents related to » self service functionality


Here Comes IFS Metrix Service Management 5.6
Ahead of the annual IFS World Conference 2013 in Barcelona at the end of this month, the global enterprise applications company IFS announced the general

self service functionality  initial call diagnosis, offering self-service recovery actions and minimizing unnecessary field dispatches. An improved mobile interface with enhanced work orders, credit card authorizations, and structured questionnaires, which includes customer surveys. Read More
What Is Software as a Service?
Though born from the ashes of traditional hosting models, software as a service differs fundamentally from its predecessors. Its software is designed to be

self service functionality  Web browser, through a self-service type model, not through compact discs (CD) or uploads; or software is available via a subscription model, where users pay on a daily, weekly, monthly, or per usage basis. This is Part Two of the four-part Software as a Service Is Gaining Ground series. Certainly, the recent generation of software, designed from scratch to be delivered as a service, fundamentally differs from traditional hosting models. This new generation offers a number of benefits that those earlier Read More
Employee and Manager Self-Service: A Virtual Chameleon in the Workplace
In order for employee self-service (ESS) and manager self-service (MSS) technology to be effective, it must serve multiple purposes for multiple business units

self service functionality  Employee and Manager Self-Service: Self Service (Wikipedia) Employee and Manager Self-Service: A Virtual Chameleon in the Workplace Employee Self Service is also known as : Employee Benefits Self Service , Employee Manager Self Service , Employee Self Service Benefits , Employee Self Service Center , Employee Self Service Home Page , Employee Self Service Link , Employee Self Service Login , Employee Self Service Module , Employee Self Service New , Employee Self Service Online , Employee Self Service Read More
Epicor HCM Express Allows Companies to Go From Bare Bones to Full Functionality
Epicor HCM Express is an interesting option for small businesses that are taking their first steps toward adopting a human resources information system (HRIS

self service functionality  as well as some self-service portals. The home pages of HCM Express are fully customizable (i.e., different users or offices can customize the pages) to suit a specific user’s or organization’s needs. HCM Express also has the ‘incomplete task reminder’ feature, which assists users who had been interrupted or have had to temporarily step away from their current tasks to complete them. It also automatically saves information that has been entered—for instance, in the ‘new hire’ process, the Read More
The Importance and Benefits of Automatic Technician Scheduling in Field Service Operations
Deciding which technicians to assign to service orders, and when to schedule and dispatch them can be a tricky if not complicated process. And that’s not all

self service functionality  Importance and Benefits of Automatic Technician Scheduling in Field Service Operations Deciding which technicians to assign to service orders, and when to schedule and dispatch them can be a tricky if not complicated process. And that’s not all! Service demands and schedules are incredibly dynamic and constantly changing throughout the day. Most service companies today require an automated and real-time approach to scheduling field service staff. Know the benefits of implementing a dynamic scheduling Read More
Field Service Management Software for Enterprise Companies
As a field service organization grows both in size and complexity, management needs to determine where the company falls on a continuum between basic and

self service functionality  Service Management Software for Enterprise Companies As a field service organization grows both in size and complexity, management needs to determine where the company falls on a continuum between basic and advanced field service management (FSM) needs. This whitepaper examines how business and technology needs change as the size and sophistication of the organization increases, and discusses FSM software strategies to meet the challenge. Read More
Interface Software Expands Its CRM Functionality
Interface Software, a provider of relationship intelligence to professional services firms, introduces InterAction 5 with three additional modules aimed at

self service functionality  Software Expands Its CRM Functionality Event Summary Early this year, TEC reviewed InterAction CRM software from Interface Software for its data quality features , which play an important role in customer retention. While our previous review indicated a lack of new CRM features, Interface Software is now striking back with additional modules to meet specific professional service automation (PSA) vertical needs. InterAction 5 was developed to provide additional functionality to further enhance Read More
Industry Analysts on Field Service Mobility Trends
P.J. Jakovljevic and other analysts discuss the impact of mobility on field service management.

self service functionality  Analysts on Field Service Mobility Trends Everything is mobile, and mobile is everything. In a new video from ClickSoftware, several industry analysts, including TEC's P.J. Jakovljevic, discuss the impact of mobility on field service management. Read More
A Two-layer Model for Fashion PLM Functionality
To help fashion players achieve the most out of adopting PLM methodology and systems while respecting the uniqueness of fashion products and business processes,

self service functionality  “design management” can't sustain itself. The reason for separating fashion PLM functionality into two categories is to help fashion companies obtain a clearer vision of what a fashion PLM solution should contain when planning for PLM adoption. Due to the fact that the introduction of PLM into the fashion industry is quite recent and fashion players are usually not engineering-oriented, planning a PLM system both business-process-wise and PLM-infrastructure-wise will help reduce confusion in the Read More
6 Secrets to Simplify Field Service
Field service can be complex: scheduling technicians, inventory and repair, service contracts, work order management, and more. There are a lot of moving parts

self service functionality  Secrets to Simplify Field Service Field service can be complex: scheduling technicians, inventory and repair, service contracts, work order management, and more. There are a lot of moving parts—literally! It’s time to simplify. This white paper outlines six secrets that will help streamline your field service organization, delight your customers, and increase your profit margin. Download the white paper and see how ServiceMax can help you get these benefits. Read More
3 Tips for Integrating Field Service Management Software with ERP
Field service management software often needs to be integrated with other enterprise software. Learn the three essential tips for integrating your service

self service functionality  Tips for Integrating Field Service Management Software with ERP Field service management software often needs to be integrated with other enterprise software. Learn the three essential tips for integrating your service management system with enterprise resource planning (ERP) software and other operational systems, data warehouses, or data sources. Read More
The Rising Financial Importance of Service
For the Best-in-Class, service is a profit center and a competitive differentiator. As a result, these organizations are yielding soaring financial results

self service functionality  Rising Financial Importance of Service For the Best-in-Class, service is a profit center and a competitive differentiator. As a result, these organizations are yielding soaring financial results. Download this infographic from the Aberbeen Group and see how organizations can win by providing best-in-class service to their customers. Read More
WorldCom SPRINTs, Nokia/Visa Pays Bill, & Service Providers Gear for Wireless Tsunami
Ready for another Internet Tsunami? Broadband and Wireless ubiquitous infrastructures are coming into place at a rapid rate. Digital Business Service Providers

self service functionality  be thinking of positioning itself now in this market place. It is likely several months of tooling and training of selected personnel will be required because of familiarization with international standards such as WAP, and various telecommunications standards around the world. Additional time and effort is called for in order to rollout the services through your organization. An alternative - and supplement - to this is to partner with an existing complementary product developer and service provider Read More
Made2Manage Offers New Functionality And A VIP Treatment Part 1: Announcements
By unveiling the multi-site functionality while concurrently providing technologically advanced solutions, Made2Manage is poised to survive the ongoing market

self service functionality  Offers New Functionality And A VIP Treatment Part 1: Announcements Event Summary On January 14, Made2Manage Systems, Inc. (NASDAQ: MTMS), a provider of broad enterprise business systems for small and mid-market manufacturers, announced the release of the latest version of its Enterprise Business System suite running on the Microsoft SQL Server . The release tagged M2M ERP 5.0 SQL extends the capabilities of the company's flagship ERP product primarily through key new features that include Read More

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