Home
 > search for

Featured Documents related to »  self service learning


Content as a Service: a New Model for E-learning Content Delivery
How can a company ensure that users are taking the “right” course if they do not identify and understand their strategy for content delivery? Can content be

self service learning  meet this demand for self-study, organizations must invest in and provide effective online content. A new solution to the content storage problem is analogous to the Software as a Service (SaaS) model in providing Content as a Service (CaaS) . This new model seeks to go beyond content storage and includes assured delivery and management. The CaaS model does not rely on the size of a course or how many GBs of storage space are required, but instead focuses on the end user experience and delivery. To return Read More...
Discrete Manufacturing (ERP)
The simplified definition of enterprise resource planning (ERP) software is a set of applications that automate finance and human resources departments and help manufacturers handle jobs such as or...
Start evaluating software now
Country:

 Security code
Already have a TEC account? Sign in here.
 
Don't have a TEC account? Register here.

Documents related to » self service learning


Navigating Between Service Management Scylla & Charybdis - Part 1
It is no longer breaking news to say that the US and the European Union (EU) are turning from product-based to service economies. The trend of the increasing

self service learning  service provider, let alone  do-it-yourself (DIY) . The aim of many of earlier customer service-oriented enterprise applications was to make the internal service departments as efficient as possible and reduce costs. Maintenance of large-scale industrial equipment has traditionally been provided by a combination of the equipment supplier and the local facility maintenance and engineering personnel. However, as the in-house maintenance ranks dwindle because of attrition and retirement, enterprises are inc Read More...
Converting Service Calls into Sales with Real-time Offer Management
To achieve sustainable success in selling a product or service, you only need to present the right offer to the right customer via the right channel@at the

self service learning  interaction channels such as self-service portals, other types of Web sites, and ATMs. By guiding such interactions and offering customers relevant offers, companies can employ these low-cost channels to serve customers efficiently. Finally, real-time offer management helps companies reinforce their brands. Companies can present a consistent message across channels – and they can provide world-class support and service in a way that resonates with customers and reinforces unique brand messages. Securing Read More...
Moxie Software-Promoting Social and Multichannel Customer Service
Moxie Software hopes to instill, well, the “moxie to be social” mantra in its customers. Its software suite ensures that the proverbial “voice of the customer

self service learning  channels (e-mail, chat, Web self-service [WSS], etc.). KANA is much stronger in the realm of the Agent Desktop in the Contact Center, with adaptive/dynamic case management backed by strong business process management (BPM) capabilities. KANA unifies all channels from phone to social to mobile, and delivers context across all channels in real time. Moxie has a somewhat less well-rounded version of these capabilities. On the other hand, Moxie does social communities/social knowledge better than KANA. Althou Read More...
Software as a Service for Customer Relationship Management and Sales
Major vendors are noting the growing demand for software as a service. However, smaller providers are forging new ground by offering services for inventory and

self service learning  to cases. It includes self-learning technology to improve accuracy with use over time. Open Computer Telephony Integration (CTI) integration with leading telephony vendors. Rounding out the list of Salesforce.com's recent innovations is The Business Web . Having seen the success of consumer Web platforms like Google , Yahoo , iTunes , eBay , and Amazon.com , the vendor has devised the idea of The Business Web. The Business Web is an applications universe that is a stark contrast to the traditional softwar Read More...
The State of Service Management
This document describes the current state of the service enterprise, and reveals the goals and investments prioritized by service leaders (over 200 polled in a

self service learning  State of Service Management This document describes the current state of the service enterprise, and reveals the goals and investments prioritized by service leaders (over 200 polled in a recent survey) for 2012. It also reveals the performance benchmarks of leading service organizations, and divulges the strategic elements that contribute to best-in-class performance. Read More...
What You Need to Know about E-learning Technology Standards Before Selecting an LMS
If you’re planning to purchase a learning management system (LMS), or upgrade your existing one, you’d better know about SCORM and AICC. Learn why it’s critical

self service learning  and automate administration provide self-service and self-guided services assemble and deliver learning content rapidly consolidate training initiatives on a scalable Web-based platform support portability and standards personalize content and enable knowledge reuse Today, SCORM has been widely adopted by many large organizations. Besides the US DoD, other industries are following suit, and the standard appears in the majority of today’s requests for proposal (RFPs) in the procurement of both training Read More...
Ventyx Service Suite
The Ventyx Service Suite software, services and roadmap have been developed in collaboration with the largest and most progressive group of utilities in the

self service learning  Service Suite The Ventyx Service Suite software, services and roadmap have been developed in collaboration with the largest and most progressive group of utilities in the world – over 100,000 mobile technicians and their dispatchers use Service Suite every day. Their ongoing feedback has enabled Ventyx to develop the most comprehensive, intuitive solution with proven functionality to increase productivity and reduce costs: Forecasting enables transparent and accurate workforce planning and the Read More...
Multi-channel Service Delivery: Getting Customers the Service they Want, Where, and When they Want It
While today’s best-in-class organizations do leverage multiple channels to eliminate unnecessary dispatches or service calls, they are most interested in

self service learning  channel Service Delivery: Getting Customers the Service they Want, Where, and When they Want It While today’s best-in-class organizations do leverage multiple channels to eliminate unnecessary dispatches or service calls, they are most interested in enveloping their customers with the right level of service information via the channels where customers prefer to receive such information. Learn how connecting with customers allows these companies to outperform their peers in key customer-facing and Read More...
Good Customer Service Is Simple
Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good

self service learning  Customer Service Is Simple Outstanding customer service is a competitive advantage. Most companies salute good customer service as a key objective. But in its simplest form, what is good customer service? Customer Service—A Simple Definition Customer service means meeting your customer’s expectations. That means you and your customer need to have a mutual understanding of what is expected and you have to deliver on that expectation. The expectation can be very high or very low; the point is that Read More...
Employee and Manager Self-Service: A Virtual Chameleon in the Workplace
In order for employee self-service (ESS) and manager self-service (MSS) technology to be effective, it must serve multiple purposes for multiple business units

self service learning  Employee and Manager Self-Service: Self Service (Wikipedia) Employee and Manager Self-Service: A Virtual Chameleon in the Workplace Employee Self Service is also known as : Employee Benefits Self Service , Employee Manager Self Service , Employee Self Service Benefits , Employee Self Service Center , Employee Self Service Home Page , Employee Self Service Link , Employee Self Service Login , Employee Self Service Module , Employee Self Service New , Employee Self Service Online , Employee Self Service Read More...
Blackboard Learn 9.1 for Learning Management Certification Report
Blackboard Learn 9.1 is now TEC Certified for online evaluation of learning management systems in the Human Capital Management Evaluation Center. The

self service learning  learning content management system comparison,saas learning management system,hosted learning management system,scorm compliant learning management system,learning management system hosting,learning management system vendors,free learning management system software,learning management system demo,scorm learning management system,learning management system scorm,learning management system comparison,free learning management system,learning management system free,learning management system software comparison,learning management system companies Read More...
Streamlining Training Services with E-learning to Help More Australian Job Seekers Find Work
To help job seekers become job-ready sooner, increase flexibility for job seekers in rural areas, replace instructor-led training with e-learning, and

self service learning  SumTotal Systems,SumTotal Learning,virtual classroom,live online seminar,learning software,learning solution,virtual classroom software,language learning software,e learning software reviews,distance learning software,free e learning software,online learning software,e learning software review,best math learning software,learning software for adults Read More...
Learning Review


self service learning   Read More...
Predictive Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices
Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device

self service learning  Service Excellence for Printers: An Overview of Remote Service Platforms for Printer and Copier Devices Networked printers and multifunction peripherals often require a high level of support and manual intervention. Secure remote monitoring platforms reduce device downtime by automating service alerts and meter reading, and providing proactive toner replenishment. Users benefit from improved device uptime, and manufacturers and their service partners can build proactive service relationships that Read More...

Recent Searches
A B C D E F G H I J K L M N O P Q R S T U V W X Y Z Others